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Messages - anthonycorreia

Pages: 1 [2]

Shutterstock.com / Contributor Success Guide

« on: March 19, 2013, 09:26 »

Hello,

I wanted to share some information regarding Shutterstock's Contributor Success Guide to all here. The Contributor Success Guide is now available in five languages which is very exciting.

If you are new to stock or want to improve your skills, we've assembled hundreds of tricks, tips, and explanations that can help you become a top contributor. Access our Contributor Success Guide at the following language links:

English: http://www.shutterstock.com/buzz/wp-content/uploads/contributor_success_guide.pdf
Portuguese: http://www.shutterstock.com/buzz/wp-content/uploads/contributor_success_guide_portuguese.pdf
French: http://www.shutterstock.com/buzz/wp-content/uploads/contributor_success_guide_french.pdf
German: http://www.shutterstock.com/buzz/wp-content/uploads/contributor_success_guide_german.pdf
Russian: http://www.shutterstock.com/buzz/wp-content/uploads/contributor_success_guide_russian.pdf

More information is available on Shutterbuzz: http://www.shutterstock.com/buzz/contributor-success-guide-available-in-five-languages

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock | Bigstock

Shutterstock.com / Re: Shutterstock down?

« on: January 17, 2013, 15:35 »

Dear Contributors,

Everything is back up and running.

Should you encounter an issue such as an interstitial page notifying you of "maintenance," simply hit refresh and things should revert back to normal.

As always, your patience is appreciated.

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock | Bigstock

General Stock Discussion / Re: Shutterstock skipped payment - what to do?

« on: December 04, 2012, 14:24 »

Quote from: anc on December 03, 2012, 20:45

Shutterstock missed my payment for October 2012 - which I expected to arrive on November 6th. I have checked my account and it was not received before this date or up until now. In fact I just got the November payment.

I wrote shutterstock support 3 times with not even a reply.

Any ideas what to do?

Dear anc:

Please contact me directly and I will be able to assist you.

Sincerely,
Anthony Correia
Director, Content Operations
Shutterstock | Bigstock
Email: [email protected]

Shutterstock.com / Re: And it happens again - Shutterstock stats frozen

« on: October 07, 2012, 15:26 »

Quote from: Poncke on October 07, 2012, 10:43

Saturday back, Sunday missing

Hello Contributors,

We're looking into the issue and are working to get it resolved as soon as possible.

Sincerely,

Anthony Correia
Director, Content Operations
Shutterstock|Bigstock

Shutterstock.com / Re: Upload not working at SS

« on: September 30, 2012, 20:32 »

Dear Contributors,

We appreciate you alerting us of this issue via email and on our Shutterstock Forum area. We're looking into the issue and will work to get it resolved as soon as possible.

Sincerely,

Anthony Correia
Director, Content Operations
Shutterstock | Bigstock

Shutterstock.com / Re: SS DL not updating

« on: September 24, 2012, 11:40 »

Hello all,

Thanks for making us aware of this issue via the Shutterstock Forum area and emails to Submit Support. We're working as hard as we can on a fix and expect it to be back to normal before the end of the day.

The issue is with display on the earnings summary page. Sales are being recorded correctly (as you can see on each of the daily detail pages). For now, the stats view has been updated for Saturday already (9/22). We need a bit more time for the info to display properly for Sunday as well (9/23).

Your patience is appreciated and we apologize for any inconvenience.

Sincerely,
Anthony Correia
Director, Content Operations
Shutterstock|Bigstock

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