Hi, my first batch of my footages of 160 clips just have been approve... but no sales at all for almost 2 weeks.

I set my 4k video price for about 60-85$ because I don't want to undercut my price with other agencies such as ss, fotolia, anf 123rf.

So I wonder that is my price is too high?

Any suggestions and comment will be appreciate, thanks.

ps. by the way my footage are animations (motion graphic).

1. these are my 2 images which I was trying to upload, the picture of red and yellow brick




2. I add both files in the box and upload it until 100% and then select "Process images" in the link below




3. However, there is one image that the program didn't understand and it said that "No matching image files found. You may have named them incorrectly. Fix problem and re-upload. This file has been removed"--------- but both files are JPG format !



4. and in the "All images" page. It show only the red brick picture



5. I have test this with other computer (my friend) and it got the same problem.

6. Moreover, this happen to many of my JPG files, about 50% fail to be processed
I don';t know what the problem is... please help me.


Thank you very much.

Hello

I added all needed content to my site.

I currently use symbiostock theme. however when I change to the child theme, every data has gone.

So, I would like to ask that can I customize the main symbiostock theme, not the main theme.

Thank you in advance for the answer

If there is any Fotolia staff here, please note that now many of members from Thailand can't enter Fotolia website.

When we try to enter the url or click any link involving Fotolia website. The browser said it is unable to connect (like there is no url exists).

Here is the error message from Firefox (I try to use other browser such as Chrome or IE... it still didn't work)
-------------------------

Unable to connect
     
       
          Firefox can't establish a connection to the server at www.fotolia.com.


  The site could be temporarily unavailable or too busy. Try again in a few
    moments.
  If you are unable to load any pages, check your computer's network
    connection.
  If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.
 ___________________

sorry that I have to contact support via this message board because I can't enter the site.

Anyone please kindly send this note to fotolia technical team will be grateful.

Thank you very much.