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Messages - Alamy
51
« on: March 30, 2016, 05:34 »
But in case you don't know, deleted files can still be sold by Alamy for six months (to cover someone having comped a file but having a long lead time). To make sure no-one else can find your file after you delete it, remove all caption, description, keyword, location etc information BEFORE hitting the delete button: you can't do it afterwards.
Not great advice really, as any customer who already may have seen the shot / made a note of the ref / downloaded a comp will still be able to find the image using the reference code or download link. In your experience, have you ever come across (unintentionally, of course) to a situation where your photo was put on Alamy as RM and at the same time it was on microstock as RF/editorial? Does Alamy track this down? In other words, how does it enforce this rule/limitation and what could be the consequences if you get caught?
Don't worry - these mistakes can happen from time to time and we can help! Your best bet in this case is to let us know which images are affected and we can either delete them immediately for you or switch the licence over to RF (where possible). We can also check to see if the images are already in a sales path, e.g if a customer has already downloaded the comp for potential use. Just drop us an email at [email protected] or PM me the image refs here and I'll take care of it. Cheers James A
52
« on: March 22, 2016, 10:38 »
James,
Do you know when the new contributor spot will be life? THANK YOU.
Sorry I'm not able to offer any concrete dates. We're not trying to be purposefully mysterious by not telling you - we'd love to - but because it's still a work in progress timescales get shifted all the time. We've got more rounds of testing to do and some things to tweak and finalise. As soon as we have a fixed date, we'll be really excited and will tell everyone! At the moment I would say we're a few months away, but it might be less / more than that depending on how things go. One thing I can assure you though is that we are working hard on this project, every single day as a matter of priority. Cheers James A
53
« on: March 15, 2016, 11:34 »
Hi James,
Coming from microstock it is difficult to know which images to submit to Alamy rather than the other agencies.
If I am correct RF pictures can be sold on Alamy and the microstock agencies as well but not the RM ones?
Thanks!
Thomas
Hi Thomas. You can sell the same images on Alamy as you do on microstock sites but you shouldn't have conflicting licence types - so if you're selling work as RF elsewhere it needs to be RF on Alamy as well. Likewise, if you've got RM work on other agencies, just make sure you place it as RM on Alamy too. If you've got any other questions, just let me know. Cheers James A
54
« on: March 11, 2016, 11:11 »
Just one small question to James.
Will there still be the possibility to choose for the License RM-Exclusive in the new system?
Thanks allready.
Mirco
Hi Mirco,
Although the option to select the licence type RM-Exclusive will be removed, we will still be selling exclusive licenses but we will always contact you first before proceeding.
If you're wondering why we're removing that option on the licence type, it's simply because it tends to confuse users and we would always contact you to check first anyway so we're just simplifying the process.
Cheers
James A
I should add to this - you will still be able to indicate if the image is available on Alamy only via an optional tick box in the image details. Cheers James A
55
« on: March 10, 2016, 09:21 »
Hello James,
Here i am again.... .since this thread is also about the new system that is still to come.... do you know if the flash version will be removed?
I am often on the go and it would be great if we can keyword or manage photos on a smartphone or tablet while traveling or being somewhere else.
Thanks.
Mirco
Hi Mirco, Yes, I can confirm flash is being removed for the new image management tools. It was one of the first things on our list when development began  Cheers James A
56
« on: March 10, 2016, 09:09 »
If I was to submit a large portfolio of content can I batch process with a csv? I had a read through the info but no mention of it. From what others have written it sounds like adding meta info is tedious process?
Is this something you are working to simplify?
Yes, the new tools will simplify this process and you'll be able to get images online quicker with embedded data. Send me a PM and I can help you out in this case though. For anyone else with very large collections who want to get them online as quick as possible, please also send me a PM. Cheers James Allsworth
57
« on: March 09, 2016, 03:54 »
Is it only me who finds it strange that an Alamy representative opens a topic just days after Alamy has skyrocketed on the poll?
No conspiracy here - there are just a lot of questions coming up at the moment, especially due to the poll results, and as we've updated our help pages recently we wanted to post a link to the most recent information. Also - we've been posting here for a while trying to help out when we can, not just recently.  Cheers James A
58
« on: March 08, 2016, 08:29 »
Ok thanks..... i understand. Sorry for sidetracking.
No need to apologise!
59
« on: March 08, 2016, 07:17 »
Forgot to add that i am not having that much time anymore to submit to Multiple Agencies and there are photos i would place only on Alamy. It is nice to show the client that the image is only available on Alamy. I am not talking about an exclusive license directly but about an info that photo is only on Alamy.
Thanks.
Again, without wanting to sidetrack this thread, sure, we understand that view - but even if an image is marked as exclusive available, we would still contact you to check before an exclusive sale is made so the client can have peace of mind. That way we can be sure the license type was not selected by accident or that the image has not been sold elsewhere by the contributor who forgot it was exclusive on Alamy. I'm not sure how useful it would be for regular sales to show the client the image was only available on Alamy. Cheers James A
60
« on: March 08, 2016, 06:49 »
Just one small question to James.
Will there still be the possibility to choose for the License RM-Exclusive in the new system?
Thanks allready.
Mirco
Hi Mirco, Although the option to select the licence type RM-Exclusive will be removed, we will still be selling exclusive licenses but we will always contact you first before proceeding. If you're wondering why we're removing that option on the licence type, it's simply because it tends to confuse users and we would always contact you to check first anyway so we're just simplifying the process. Cheers James A
61
« on: March 08, 2016, 04:01 »
Regarding video, we do have a help section via the link above which gives you the info on how to apply: http://www.alamy.com/contributor/how-to-sell-footage/best-place-to-sell-stock-footage/Video is a very small part of our business, which is why we don't have an online system that's open to all. We're adding around 100,000 clips a year, which although modest, does allow those with strong collections to contribute, but the process is quite manual. Cheers James A
62
« on: March 07, 2016, 11:18 »
Your slow payment system is what makes me think twice about uploading new photos. I decided to upload the best of my port last November (about 700). I got my first big sale on January 5th and four more since then. It has been two months and I have yet to be paid one dime. My "cleared" balance is still showing 0. I'm beginning to wonder if I really will ever get paid. That's a large chunk of my time and effort to waste on Alamy if I never see any results from it. Why is it that contributors to every other stock site can be paid in a timely manner except yours?
Lots of reasons why it may appear to be the case, but many other agencies report sales when they receive funds from the client and not before. We report sales as soon as a bill is issued - this keeps things transparent and it keeps you in the know. Also, unlike many other agencies, many of our sales are done on account and not with pre-paid credits and subscriptions etc. This means we have to go through a process of collecting and allocating funds which can give the impression that things are going unpaid. The alternative is for us to report the sales only when we receive the funds like other agencies, but we feel telling you as soon as a bill has been issued is the best policy. I don't want this thread to get sidetracked as we wanted it to point people to the contributor help pages. If you've got any other questions about this process, feel free to drop us an email. Thanks James A
63
« on: March 07, 2016, 09:23 »
Hello James,
As always thanks for your info and direct approach to contributors. I am looking forward for the new system .
Mirco
Thanks Mirco - so are we!
64
« on: March 07, 2016, 09:16 »
Hi there, We're really happy to have seen a big rise in the growth rate of new photographers registering with us over the last 12 months or so. It's great to see so many new people joining the 40,000 photographers already placing their work with Alamy. Along with these new registrations, it's understandable that there are lots of questions about how Alamy works so we've recently updated all our contributor help pages. You can get to them by following this link: http://www.alamy.com/contributor/Also, we'd like to remind you of the following: - We give 50% commission - We're non-exclusive (so you can sell your images elsewhere) - Our acceptance rate averages around 92% - You can sell your work either as RM or RF We're aware that our upload and keywording system is looking a bit tired and for many of you this is what stops you sending us more images. The good news is that we are in the process of updating this and within the next few months there's going to be a much better system in place for uploading and managing your files, we think you're going to love it. We appreciate your patience waiting for the release! So if you're new to Alamy or haven't used us much, please check out our help pages and if you've got any questions, our Member Services team ( [email protected]) will be more than happy to help. If you email us within UK office hours our average response time is less than an hour  If you've got a large collection (5000+ images) you would like to submit in bulk, please send me a PM and I'll see what we can do to make the process as easy as possible before the new image tools are released. Cheers James Allsworth Content Partnerships Manager Alamy
65
« on: February 04, 2016, 06:48 »
Since yesterday, Network Rail have sought further legal advice and, based on our challenge to their initial ruling, they have changed their position. This is great news for our photographers as Network Rail have now agreed with us that these images are fine to sell editorially.
You don't need to do anything else - well put all removed images back on sale with an editorial only restriction. We have also advised Network Rail to update their photography policy to be in line with this.
Cheers
Alamy
66
« on: December 02, 2015, 04:18 »
Thanks for the resubmission offer but I kindly decline
My time is more productive some other way, specially when I look at your Earning Rating of 5.7 (9th place) which I see to my right in this screen
Good bye for now
OK - we're sorry you won't re-submit. The fact is, if the images we looked at in the spot check were fine then all remaining batches of images would've been passed so that's where the trust element comes in. Regarding the earning chart - I'm not sure how much of an accurate representation of us that is - we're not a microstock agency so I don't think the earnings votes here tell the whole story for us. How many MSG users work with us? It's hard to say but we are open and welcome any who want to join. That's it from us in this one though for now. Again, apologies that your experience has been so negative this time. Best, James A
67
« on: December 01, 2015, 09:14 »
This image was taken from Alamy Public Group in Yahoo which they sponsor.
The link: https://groups.yahoo.com/neo/groups/AlamyPro/info
Sorry, but that's totally incorrect and a little misleading. We do not sponsor anything on the Yahoo group. This was a group set up before we had our own forum and it was for photographers only. The Yahoo forum was set up for photographers by the photographers - we had absolutely no involvement and we didn't qualify for membership so never posted there! We couldn't even read it as it was a closed group. We set up our own forum (which is very active) which we continue to run and we monitor the threads here to help out where we can. You can also get in touch with us via the usual social media channels and via email. Our QC policy has not changed. We believe that with our current system, it is very easy to get images online with us. We add 25,000 - 35,000 per day. The pass rate for November was 93%. The essence of our submission policy is that we trust our photographers to get things technically right with the images. We just do a spot check. If anything fails in that spot check, we can't trust the rest of the images you have awaiting QC so they are pushed back to you and you're asked to re-evaluate them. We've looked again at the image that caused your recent failure and we're 100% satisfied that it was the correct decision. We do not have the resources to then go through each of the other images you have sent to see what is passable, it has to go back to you for that and you are welcome to resubmit if you wish. We're very clear on this policy and sorry it has caused confusion in this case but for the vast majority, it works well. Cheers James A Alamy
68
« on: November 30, 2015, 06:40 »
In the last two months they are rejecting :more often and more radically
Their QC is not good for high volume contributors.
Sorry - this is not correct. Our QC pass rate is currently 93% and we are passing more images than ever before. If you're having problems, please email [email protected] and they'll be happy to help. Cheers Alamy
69
« on: October 09, 2015, 10:44 »
Hi there,
A) Yes, 0 people would be correct in this case
B) A public beach does not count as a property that would need a release for commercial use
Hope this helps.
Cheers
Alamy
Thanks for your response
No problem! Thanks Alamy
70
« on: October 09, 2015, 02:38 »
Hi there,
A) Yes, 0 people would be correct in this case
B) A public beach does not count as a property that would need a release for commercial use
Hope this helps.
Cheers
Alamy
71
« on: October 02, 2015, 04:16 »
Hello Herg, We would only state that a payment has been made after it was definitely sent, it may have been held by your bank or if you've opted to be paid by Paypal make sure you check with them too. If you want us to look into it for you, please send us a PM here or email [email protected] and we'll be happy to help. Cheers James A Alamy
73
« on: July 30, 2015, 03:18 »
Just to clear this one up quickly for you: You're not penalized for having duplicate keywords and you never have been. It just takes up valuable space in your keyword fields so there is no need to do it. Cheers Alamy
74
« on: July 28, 2015, 08:41 »
Just in case anyone is interested...despite the tumbleweed moment here  ... we did get loads of responses over on our forum. The blog post is here: http://www.alamy.com/blog/photographystoriesCheers Alamy
75
« on: July 21, 2015, 07:55 »
I'm a photographer, get me out of here! We're putting a blog post together collating as many tales as we can of difficult situations photographers have found themselves in whilst out in the field. Maybe you got caught out by an incoming tide and had to gather your gear before getting soaked? Maybe you turned up to shoot a wedding and realised you didn't have any memory cards with you? Have you ever climbed the top of a mountain to get the best viewpoint and then realised you'd bought the wrong lens with you? Your stories can be funny, serious, silly or scary - if we like it we'll feature your story in the blog next week. Please try and keep the stories down to a single paragraph so we can feature as many as possible on the Alamy Blog. Cheers! Alamy p.s - we're not looking for business / state of the industry / pricing stories for this one - we're interested in the practical side
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