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Messages - ME Team Member
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« on: December 17, 2014, 05:22 »
Hi guys! Seems there have been some concern regarding the email blast. The email was sent only to artists with elements tagged 'People' but did not have a model release attached. This sometimes include crowd shots, animations, or AE templates. Our apologies if you have received the email when your elements are all good. However, we have to play our part to ensure that we alert our artists to ensure both artists and buyers are safe. At the same time, I would like to applaud and thank you guys for practising awesome documentation for your stock. A few other amendments to the site have been made to indicate to buyers clearer which elements have releases and which are for Editorial-Use Only. This is to also helps to educate new buyers on what releases are for and to ensure they understand what the licenses cover. We are finding new ways to improve the site everyday and hope you guys can let us know what else you would like to see updated on the site. 
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« on: December 09, 2014, 03:40 »
Hi Everyone! Apologies for the late reply to some of the questions on this thread. We have recently finished our show at the Japan Inter BEE 2014 where we received a lot of requests and excitement for the work on MotionElements. We're also working on more outreach to buyers so listen out for us! For now, I hope to answer a few understandable concerns some of you have had on our site. Paypal Transaction FeesWe understand the concern regarding these fees. We talked to PayPal to verify where these fees are coming from. When buyers purchase your elements from us, we immediately give you 50%. For example, if you price your element at $50, we immediately set aside $25 to be paid to you, no fees deducted. Any transactional fees from this purchase will be deducted from our side. We pay all artists the following month as well, with no minimum amount required for payout. The amount which is deducted when you receive is a Paypal 'Commercial Transaction Fee'. It is a standard service fee for receiving any payment through a Paypal account and is reflected as a 'Transaction Fee'. This fee goes to Paypal directly and we do not see or receive any of this amount. For Paypal in certain regions, however, they can have 'Personal Payments' between domestic transactions. For Personal Payment transactions, PayPal does not charge a fee. Perhaps that is why some of you don't see any fees from other marketplaces. On that note, do let us know if you have a personal preference for another payment method and we'll be glad to look into it. We are constantly on the lookout on new tech and systems which can help improve your experience on ME. Paypal Refund ButtonThe refund is a standard for PayPal Commercial Transactions. It will be there for 60 days from the date of transaction. The refund is to MotionElements and not to the buyer of the element. (Don't click it!) Our Contributor and Membership Agreements and Artist protection are still in place. (For our Contributor Agreement, you can read more here - http://www.motionelements.com/legal/contributor) If you require more info on PayPal fees, please refer to their website Fees page: https://www.paypal.com/al/cgi-bin/webscr?cmd=_display-fees-outsideThere is a link to their Fees Policy page as well if you require a (very) detailed breakdown of how PayPal charges for transactions. 'Free' Check box for elementsThank you very much @gcrook for pointing this out to us! This issue has been fixed and we apologise for the bug. As a precaution, please check that your elements are not ticked 'Free' if you didn't intend it to be! Element Description Field Word Cap@gcrook We've looked into this issue but there didn't seem to be a word cap. Please do let me know if this problem persists on your end and PM me so I can look into it for you asap. There are also more upgrades and security features coming up to make MotionElements a more conducive marketplace for all. Please keep a lookout for them! We are very committed to making MotionElements a great place for all artists to buy, find and sell their elements. Please do let us know if you guys have any suggestions or spot something which can be improved on our site!
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« on: September 17, 2014, 05:12 »
Just a caution, there is a fee when your payment is sent to Paypal. I had a $20 commission and paid $1.82 in Paypal fees. Why is there a fee?
Hi Mantis, We ultimately pay out precisely 50% of the Sale Price of sold content whenever non-exclusive content is sold. Any other administrative fees from external parties such as PayPal are beyond our control. What I can give out however is PayPal's page for charging fees for transactions below: https://www.paypal.com/us/webapps/mpp/paypal-feesAs stated, there are various factors that affect their fees, from location, account type (they charge business PayPal accounts more), to even involving currency exchange when applicable. As our records do not show how much PayPal has charged you, should you wish to discuss the details of the transaction, you can drop me a PM and discuss the issue directly, as PayPal may be mistakenly charging you the wrong fees from our payouts. I hope this helps and talk to you soon.
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« on: September 03, 2014, 22:01 »
Hi john,
I am also faithfully uploading to ME....new site that pays fairly. Without divulging any numbers (unless you want to) what does the growth of your buyer base look like since launch? I know your focus is on the Asian market but to you anticipate expanding your reach?
Hi Mantis. We really appreciate you having with us. Buyer growth has been great thus far, traffic and number of transactions have definitely increased. I hope you understand that we can't really delve into specifics at this point, but the outlook is very positive.
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« on: September 03, 2014, 21:42 »
Hi imagesbykenny, The Collections feature gives Artists the flexibility of putting together similar or complementary content into a single package. This can either be a footage series from a studio shoot, a collection specific to a location or theme, or simply just a special bundle you'd want to setup to encourage more purchases. The pricing of the collection, much like any other of your content is left up to the Artists to set. While we encourage Artists to price it at a discount, it is by all means not a requirement and you could simply add up the individual costs of the items included. The benefit of creating collections besides offering a better deal is that Elements included in it somehow enjoy increased exposure. By that I mean that the MotionElements site has specific spaces dedicated for Collections: 1. When an Element is part of a Collection, this is mentioned when viewing individual Elements, as the full collection is the first recommendation in the "You may also like" section to encourage buyers to see more of your content. 2. On the Artist Page as well as your side panel shown on each and every Element you have, there is a dedicated Collections link (which also shows how many you have) for buyers to view your collections. 3. Collections have a dedicated section at the bottom of a regular Search so buyers can consider purchasing the full set. To summarize, the feature is both a tool for convenience and promotional purposes, furthermore putting a discount is encouraged but not mandatory. You can find out more on How to Use Collections on our support page below: http://www.motionelements.com/help/create-collection-1017I hope this makes the feature clear. Great to have you with us!
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« on: August 27, 2014, 02:57 »
ut it's my pleasure 2 have re-directed someone here 2 u.
i m just returning the favour many gave me when i was new 2 the business. This is much appreciated etudiante_rapide! It is a community after all so it's great to share when you care. john, thx 4 the invite. but for 2014-5 i m concentrating on editorials and photog, and ME is focusing (no pun intended) on vid. We certainly hope that when you shift your focus to stock video please do consider our marketplace as one of your agencies to partner with. 
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« on: August 27, 2014, 02:46 »
Great to see an agency begin a new initiative with respectable royalty rates! In their terms and conditions for contributors is MotionElements committed to maintaining these rates?
Yes. We are committed to maintaining this rates. We understand that some contributors are wary of new agencies that pay high royalties only to disappear or reduce them later on. We've been around for awhile now, though admittedly not as impactful as we'd like to be, we've gotten around to paying our contributors 50-70% commissions and it makes us happy that we are able to sustain that. Rest assured that our entry into the Audio market doesn't change that and we will continue to provide contributors the fairness and flexibility of our marketplaces in terms of selling and earning from their content. Hi john,
Not to divert from this topics, but why doesn't the video playback work on my Mac when all other video sites work fine. My system says flash player not activated but it is activated. I double checked in my system settings. Some videos play for 2-3 seconds then jump to a balk error screen. Something funky is happening.
Pm me if you want but I thought I'd make thismpublic in case someone else is having the same issue.
The issue is resolved. We've had some feedback from Mac users on this issue. The problem seems to be isolated to Safari, as Chrome & Firefox on both Windows and Mac seems to be working out fine. If the problem persists for you do drop me a PM.
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« on: August 13, 2014, 01:13 »
Greetings to the MSG Community! MotionElements ( http://www.motionelements.com/), a royalty-free marketplace in Asia for worldwide stock media, is proud to share with the community its plans to begin operating a stock music channel. As this is the first time we are launching a new channel since weve become active in the MSG Forums, wed like to start this right and involve the community on the early stages of development. We are currently gathering interested individuals and companies who are into Stock Music production and would like to invite them to Sign up on our Music Artist Newsletter to get the latest updates on the progress of our newest channel. Please do so by visiting http://www.motionelements.com/musicAs always, we are open to feedback from the community and we will try to be as accommodating in developing this new channel as much as we can. We are one of the most fair marketplaces around, and just like the rest of our Artists, Music Artists will get at least 50% (up to 70%) of every sale of their music from MotionElements. Even better, Music Artists set the selling price of their Music Track so every time they make a sale they always get what they feel is right. Last but not the least, MotionElements has one of the largest stock video libraries in Asia, and we have positioned ourselves well to serve the markets in this region. By selling through us Music Artists effectively extend their reach to Asia through our customer support, localisation, and sales channels. Interested? Sign up as an Artist today at https://www.motionelements.com/signup/artistWe hope that the MSG Community will be very supportive of this new channel. We hope that community could spread the word that MotionElements, a fair and convenient place to stock video, would just be as great a place to sell stock music.
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« on: August 13, 2014, 00:09 »
Greetings to the MSG Community. Just took the time to respond to feedback from the MSG Forums I'll upload many Asian themed clips if you enable file format other than the jpeg stuff. I usually have prores422.
We have support for prores422 so you are very much welcome to get on board MotionElements. I do have to clarify however that we market to a worldwide audience but with increased focus on the Asian markets. What this means is that your non-Asian content would sit well together with the Asian ones. The Asian market is open to video clips that have non-Asian subjects. actually last week i redirected a poster to you after i noticed his portfolio was asian-cultured.
not sure if he did come to you.
do i get a free tshirt? even if i am not with you as i do not have asian culture port.
This is incredible and your referral is much appreciated. As with the above point, MotionElements welcomes content from around the world, not just Asian-centric ones, so we'd be happy to have you come aboard as well etudiante_rapide.  Is something wrong with motion elements? None of the videos play for me on that site but videos play fine on P5 and Revostock. My adobe flash is enabled.
Mantis, I've checked the issue and it seems to be resolved. Should there be any issues down the line, we'd be very happy to address it ASAP so do drop me a MSG PM or better yet send the issue to my E-mail or to artists[at]motionelements.com. This way we can respond faster to any issues. I must say that the MSG forums has and will always be a good place to get constructive feedback. We appreciate the support the community has shown. We are hard at work to make MotionElements better through your contributions.
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« on: July 03, 2014, 22:57 »
It's been a busy past month for us here, so our kindest apologies for not being able to respond sooner. Without further delay let me get back to some of your comments: @BogucI uploaded several clips a few days ago. These clips are still on ftp directory, but there is nothing to tag/edit/manage on the site. Good to have you on board MotionElements! Your clips have been ready to be managed probably a few hours since you last checked. We apologise for it not being available immediately due to heavy upload traffic. We hope that you could publish these soon. @davidgohHello fellow Singaporeans!
Great to see more locals entering the stock scene, whatever the medium.
You guys are doing really great so far introducing yourselves on this forum -- makes me proud of my fellow countrymen. 
I'm not a footage person (I only create illustrations/vectors), but if you ever expand into the vector market, please let me know. I'm exclusive with iStock for now, but I'm always looking out for other possible avenues if things should change in future.
Until then, good luck! I'd say it's a great sign that the people here at MSG are welcoming you. We appreciate the compliment and were glad that we make you proud. While we are not into vectors/illustrations due to our focus on video but we do think that there is a market for it in Asia, so we do hope that you do well in that respect. @onepointfourThis thread makes me want to try my hands on video... When you do, give us a go, at the very least we promise to pay you fairly. @HarvepinoNice introduction. A bit of fresh air after all the IS/DT/etc threads.
I joined some weeks ago and uploaded the few animations I have at the moment. I'm only just starting with videos, but shifting my focus towards it to achieve 50/50 income balance between pictures and videos in a year's time.
The whole upload/submit process went well. I have fingers crossed for you guys, the website looks nice, it'll be great if we start seeing some sales kicking in. Great to have you Harvepino! Thanks for feedback on the upload/submit process, its far from perfect but we are getting there so feel free to pm me any comments so we can improve this as we move on. The same applies to the rest of the MSG members who are already with us. @Smithore, Ruchos & Harvepino Sales is always of tantamount importance, and believe me it gives us great joy to give payouts to our Artists. We are humble enough to admit that we are not yet at a level where we can replicate some of your successes in other marketplaces for more contributors. There are those that are finding their groove in our marketplace and we certainly hope that this hold true for more contributors. We are hard at work at selling the works that are with us to our markets. No matter what, rest assured that we will be paying you your fair share, which is always at least 50% of the price that you yourself specify. That should wrap it up. We appreciate the feedback from MSG Forums, and we hope that we can keep the conversation going.
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« on: May 21, 2014, 23:36 »
That's good news I suppose, being able to opt out. Are you generating any customers yet? Hi Mantis, We have consistent traffic from major Asian territories and we are looking to expand further into more territories in the future.
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« on: May 19, 2014, 20:38 »
Hi John,
in the light of recent experiences in the wider stock industry, I also have a question: do you distribute your content to other partneragencies or "resellers"? If you do, is there a clear opt out button for the artists?
This is one thing I am paying more attention to. I prefer to sell my files from the designated agency only. If I want more "partners" I will look for them myself.
So before I upload to motionelemets I would like to be sure that my files will be sold from only your site.
To Zeus & Cobalt, This is an interesting point, and one that I've seen brought up in quite a lot of threads here in MSG. Without beating around the bush, I will say that our contracts does allow this, and it leaves the door open for such partnerships with other agencies. That being said, I'm glad to say that we do not sub-distribute/sub-license content to partner agencies at present and that we currently have no plans of doing so in the near future. Should this ever happen, we will make it a point to inform our contributors and as requested by others in the forum, will give contributors the option to opt out.
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« on: May 16, 2014, 05:15 »
thank you for introducing yourself and motionelements. I will certainly try your site but I'll wait a bit for things to normalize.
I've stopped uploading to smaller sites and have only been focussing on pond5 and shutterstock. But I am willing to give it a go and see if you can generate sales.
Welcome to msg!
Thanks cobalt. Good to know that you are willing to try us out. Once things normalize for you and you decide to get on board, drop me a PM and I'll assist you if necessary. It's great to have a warm welcome from the MSG community. We certainly hope that we can help bolster the footage part of the community in MSG. We'd definitely hope that motion (footage, animation, video templates) will constitute a larger part of people's microstock income.
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« on: May 15, 2014, 23:15 »
Do you have any traffic yet? I am looking for another video outlet that pays a fair trade commission like you folks.
I uploaded some test files and after the files finish uploading the system just trials forever "processing files".
Edit: 4 hours later and they are "still processing"
Hi Mantis. It's great to have you on board. Glad to know that you appreciate our commission rates, we believe that anything lower than this is not doing our contributors justice. Sure enough this was echoed by most of the community in the Microstock Expo. On terms of traffic, we have a steady stream of visitors from Asia, US and some parts of Europe. Regarding the preview generation, unfortunately, at the time of posting, we are receiving an extremely high amount of upload traffic.  Rest assured that once this eases up, preview generation takes a lot less time.
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« on: May 14, 2014, 23:39 »
I know this is an old thread and all, but just wanted to know if there are some video contributors willing to expand their markets, specifically to Asian territories. Our site MotionElements, just recently relaunched with a new UI and a renewed focus on the Asian markets. We recently just introduced our selves on another thread: http://www.microstockgroup.com/general-stock-video/grab-the-asian-market-with-motionelements-com/I understand that a lot of you are wary of new video sites appearing and disappearing a few years (or even months) later. Rest assured that we have been in this business since 2008 we're still here serving the Asian market. I do agree that it takes some time and a considerable portfolio to increase your chances of doing well in stock video, and that takes a lot of effort. At this point, what we can do for those that have little time is to make the initial setup easier. If there are any interested or if you have any concerns about MotionElements, do drop me a PM. I will be more than happy to help you out.
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« on: May 14, 2014, 23:21 »
If you have further inquiries, suggestions and feedback you can drop me a PM and I will see to it as soon as I can.
Or post it on this thread for public discussion when necessary. We will try to engage in the conversation whenever possible.
We look forward to working with the MSG community. Cheers!
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« on: May 14, 2014, 23:15 »
Greetings to the Community at MSG Forums, We have just recently updated our online marketplace and would love to reach out to the MSG community. MotionElements (ME) is an online marketplace for Asia inspired royalty free stock animation, video footage, After Effects and Apple Motion templates. http://www.motionelements.comAs part of our continuous efforts to grow content and improve the site we would like to open this space as an avenue and catalyst to get in touch with MSG members who are interested to sell their content through MotionElements. Where is ME from & what is its focus?We are based in Singapore, a small yet bustling hub of many cultures in Asia. Due in large part to this, our primary focus is on becoming the largest provider of Asia Inspired content. What do you mean by Asia Inspired?Firstly and most obviously, these are content set in Asia. i.e. Time lapse of the Singapore skyline, people walking by the Great Wall of China, people relaxing on the beaches of Phuket Thailand, etc.Secondly, these can be Asia related concepts & subjects (people, culture, practices, symbols, events), that may or may not be set in Asia. i.e. An Asian businesswoman in the office, dragon dancing in China Town, New York, a Russian trying out a Japanese Kimono.What about my non-Asia Inspired content?Those are very much welcome at our marketplace too, as our audiences are also very much interested on global content (more on this later). Who are MEs Audiences and how do you address them?Majority of our audiences are from Asia as ME is based here, but we have a growing market in the Americas and Europe as well. Besides English, the site is available in Japanese, Chinese, & Korean with more to be added in the future. The site also supports Deutsche. What kind of content are you looking for?Due to the prevalence of stock image sites, both large and small, we would like to keep our media types limited to those with motion: 1. Animation & Video Backgrounds 2. Video Footage 3. After Effects templates 4. Apple Motion templates We are looking for Asia Inspired content in line with our focus, but non-Asia content have also been proven to sell well to our audiences. Whats in it for us Contributors? - Pricing is fully determined by you. If you feel that your footage is going to sell for $250, we have no reason to stop you from pricing it so. We'd like for our Artists to keep their pricing strategy in tact. - Commissions will always be at least 50% from the sale of your content. No hidden fees and additional charges. - When we initiate promotions it always cuts on our share, never on yours. - Payment is consistently made on the 15th of the following month when you make a sale. - Your English metadata is searchable with queries made in our supported localized languages. No need to translate. i.e. searching cherry blossom, sakura, 桜の花 (Japanese), 벚꽃 (Korean), 櫻花 (Chinese) will yield similar results - You have the freedom to upload your work to us in various convenient ways, including Picworkflow (at no charge). - Last but not the least, we will do our best to market your content to audiences in Asia and the rest of the world. We do our marketing and support in as many relevant Asia languages as necessary to attract more sales to your content. We Hope to Work with MSG ContributorsTo those interested and would like to sign up, please do so here: https://www.motionelements.com/signup/artist
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« on: April 25, 2014, 03:25 »
Revostock is consistent. I sell about the same amount there as on iStock.
Motion Elements has been great to work with so far. Sales have been slow though, but really easy to upload.
Both have csv metadata import.
PM me if you want to be kind and use a referral link to sign up for either.
Thanks for the shout out ruchos. We're glad to have you on board. For those worried about sales, we are not promising you the world, but we are increasing efforts to sell video stock media (footage & animation) with a greater focus on the Asian markets. We are also increasing our push towards the western market and we've gotten amazing feedback from our customers there so far. To contributors interested in selling to the Asian markets, MotionElements can be browsed in major Asian languages so your content is searchable when a query is made in japanese, chinese, or korean with support for other languages in the region to be added in due time. If you need assistance or more information, drop me a PM and we'll be glad to help you out.
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