Hello,

I recently bought a new Canon R5 from a Belgium website but the camera came from China (through a third supplier). Everything was fine until I tried to use the cloud function via the image.canon.com website. My camera is sending an email for registration in Chinese via "ciu.canon.com.cn" and I cannot switch to EN. After some research I understood that my only option was to change the PCB (more than 600 EUR). I asked the guys from Canon.be and Canon Europe, they checked the SN from my camera and, indeed, the camera was not made for EU market. They recommended me to send it back because most probably this camera comes from a "gray" market.
I asked the seller and after a few emails they told me I could send it back and I would get my money back.
My question is if the same thing happened to someone else and if he continued to use the camera. Do you think, regarding accessing the image.canon.com will be other issues with it? I bought it already at a very good price and I don't know whether to return it or not. The seller told me that I will have 2 years of warranty. I don't know if that could be the only downside (the cloud thing).

Thank you for your thoughts 

Hello,

I did and will continue to do food photography.

In Romania, food prices are at least the same as in Western Europe. Sometimes bigger sometimes smaller. In the case of cameras, the prices are exactly the same (sometimes even higher).
With the new "improved" formula of our Shuttesrtok income, I will not accept to sell my humble pictures for 10 cents. The other day I deactivated my video portfolio (around 500 files), and today, after the first pictures sold for 10 cents, I did the same for the pictures (5690 files).
I want to mention that I am at level 4 (I still had a little and I was over 10k dollars earned)
I find it incredible what those from the "biggest" company in this field could do.
We can all see the lack of respect, unprofessionalism and hunger for money and profit.
I would be ashamed as CEO of such a company to fool thousands of people and practically steal them. It's really embarrassing! How eager can you become for money ?! Unbelievable!
But what I have learned over time is that all evil returns just as good returns. That's why I'm convinced that in the end the fact that I deactivated both portfolios from them is something that will ultimately bring me a higher income!

I hope you don't sell your work and everything you've invested over time for 10 cents!

All the best,
Sebastian

FC
I reached 300 videos for 2019 in August, But haven't received the all apps bonus yet. It's been almost 8 weeks. Are the bonuses sent out individually based on when you reached the threshold or are they sent out in batches so some might get them in less time than the 6-8 week time frame and others longer than the 6-8 week time frame?

I have the same problem (with photos)...
 

Authors must meet the minimum activity requirements for at least one item type to be eligible.
But how can I have activity if the upload process for me, as a photographer, is off ?
 

Same here, since they increased the minimum royalties my sale goes down...Also my FT rank... Very strange...
May be Matt will give us an answer !

I don't know why, but my sales stopped on Ft/As and my FT rank has dropped drastically to 22.300  Not even one video sale...
This has never happened to me..
On SS - BME....

I have clips on SS, iS, FT/AS and P5. I sell only on SS and iS. I hope on FT/AS things will be different but.. Nope, no sale as well on FT/As..

 

No more words.... 

Hello guys,

It is a way/site from where I can download one of my picture ? I need one and I'm not home...

Thank you !
 

 

Unfortunately for me also. Sebalos I want to contact you do you have FB ?

I sent you a privet message

Dead also for me. Even after I uploaded continuously my sales have gone down so I decided that as of July 1 I will not upload any files there!
They don't deserve it!