So they basically raised the royalty rate targets by nearly 25% across the board this year. As the OP said, if they do this for a few more years (each year), then it wont be long before everyone will struggle to hit targets in the future to even earn a 20% royalty. But at the same time it seems many contributors are losing about 20%-30% in total stock photo income year on year because of Getty's constant cutting of royalty free image prices, more Getty buyers moving over to subscription plans and away from credit packs, the massive growth to the overall size of the Getty collection each year because of millions more new pictures being added every day, and the fact that they are now going to dump their entire rights managed collection in with the royalty free collection thus, increasing the number of royalty free pictures exponentially even more. Pretty soon I don't think it is going to matter what royalty rate anyone is on anymore. Whether it is 20%, 30%, or 45%, any royalty rate percentage of $0 in sales will still amount to $0 in income for contributors.

I had over 3,000 connect sales this month and yet I had the lowest earnings this month from iStock going back as long as I can remember. 

Thank you Franky. Is this something that contributors get paid for in some way?

Not sure. Try a different browser and see if you get the same message. I normally use Firefox and no problem.

I wonder if it also might be related to some security settings you have made in your browser or some antivirus or anti-malware you have running.

Try also logging in from a different computer and see if you get the same error.

Am I the only one that cannot find this famous counter on ESP Profile page?
Where exactly should it be? On the same page what other infos are displayed?
 
All I can see is personal information and the button to update them

Here is the link: https://accountmanagement.gettyimages.com/Account/Profile

You will need to login to see it though. Look at Downloads Year To Date once you log in.

This month was a complete disaster (August payout report for July sales). Mainly because something is really wrong with the Getty counter on the ESP profile page. I had noted down my total downloads as of July 1 and then again on August 1 and had been expecting to be paid on something close to that number of downloads. Then when I got my figures, I was paid on only about 60% of the total downloads I had calculated there to be during the month of July. I am going to assume I am not the only one and that many other people have been shorted as well on their download number payout.

The other, and bigger problem now is that the counter is completely broken. The weekend of August 12th and 13th it wasn't counting and adding downloads. It started working again on the 14th, but now it has stopped working completely again as of the 18th. So we have no way of even knowing how many downloads we will have had for August when we get the figures on the 20th of September. So when we get paid in September we will also have no way of knowing if the download payout figure is correct or not.

I haven't checked the Getty forums to see if anyone else has raised this issue specifically yet or not or talked about getting a lower payout than what was expected.

Smells like a nasty malware attack on the Getty servers. All hush hush now of course. 

I am trying to understand what kind of video files Shutterstock actually delivers to a buyer. I realize you just upload your high-res files for video and they do the rest, but I am looking at the buyer video download options on a video on the site and it says the following:

1 - On the 1080 HD size video it says it is an MJPEG file, but if I am not mistaken that is just the Codec being used and is not saying anything about the container or file format. Would that be fair to assume it is a MOV file that was created with the MJPEG codec?

2 - On both the Web and Low Res file size options it says that the files are MOV, but I am looking at one video as an example which is 30 seconds long and for the 852 x 480 video size it says the file size is only 24.8MB. That seems very small for a MOV file to me of a video of that length and resolution. Does anyone happen to know which codec they are using to create these MOV files that brings the MOV file size down so low?

If perhaps Shutterstock has a link somewhere that explains all of this that would be great to see too. But I did some Googling and didn't find anything I am afraid.

Quote from: Zero Talent on June 25, 2015, 13:22

Quote from: CraigMiller on June 25, 2015, 12:59

Quote from: Zero Talent on June 25, 2015, 09:02

$4-$9/HD clip is a shame. Don't encourage their shady business.

Sent from my SM-N910T using Tapatalk

Where do you see those prices of $4-$9/HD on iStock?

I thought HD video clips sell for 18 credits on iStock in the Signature collection, which is roughly $170?

And in the Essentials collection they sell for 6 credits, which is roughly $60?

This is how much the contributor gets and this is why I stopped short selling myself.

Examples: $7.42, $6.48, $7.20, $9.00, $7.80, $5.88, $4.38 (!!!), $8.28, $9.90, $8.10, $5.38 ....
All of them HD.

Sent from my SM-N910T using Tapatalk

To help sort out the misinformation this forum is famous for I will attempt to steer you towards the truth...

Plain and simple if you are non-exclusive for video on IS, it is the worst deal in town and your posted rates reflect this.

Plain and simple if you are exclusive for video on IS, it is a very appealing deal. The average download royalty hovers around $40-$45 range from IS alone, and the videos are mirrored onto GI of which the average royalty rate seems to be $85- $125 per download. Sales are consistent on both sites.

Thank you for clarifying.

$4-$9/HD clip is a shame. Don't encourage their shady business.

Sent from my SM-N910T using Tapatalk

Where do you see those prices of $4-$9/HD on iStock?

I thought HD video clips sell for 18 credits on iStock in the Signature collection, which is roughly $170?

And in the Essentials collection they sell for 6 credits, which is roughly $60?

A really bad corporate business decision, and in poor taste to talk about their competitors directly by name in the video. A sign of weakness, not strength.

Did iStock possibly make some sort of recent announcement where they said they would start removing some under performing files from the S+ collection and transferring them into the regular S collection?

I am asking because I noticed I have recently lost a large number of my S+ files. I am assuming they are now regular S files, but I am not exactly sure. I also noticed a small increase in the total number of my GI files. 

Normally the number of S+ files should equal the number of GI files, but I have a divergence here. The number of my S+ files are going down and the number of my GI files are going up. The two totals are vastly different now and I don't quite understand what is possibly happening here.

Any thoughts please?

Look at your stats for April. I am seeing some olive green, which is for partner program according to the stats key. I am not opted into the partner program though as far as I know so I am assuming this is payment for last month's subs? If that is the case though then I have no payment yet for this month's subs. I was expecting the payment though for subs this month to bring us up to date on subs payouts from when subs started and up until the middle of this month. To be honest though it is very confusing since the olive green bars only land on a couple different days of the month for me. One would expect to get small subs earnings throughout the month on more than just a couple of days. So maybe none of the above is correct except for the fact the olive green is appearing in the stats for April.