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Messages - chris___
26
« on: August 21, 2020, 01:12 »
My July stats are available again after they had disappeared for two days. No changes have been made as far as I can tell.
27
« on: August 18, 2020, 05:13 »
Hi,
My redeemed code expire 21. August  When we get new codes?
I think you can find the answer in the very first post in this thread: Probably early next year since they need to determine you total downloads for 2020 first.
28
« on: August 17, 2020, 04:04 »
Anyone have a contact email for them
[email protected] at least exists ... I exchanged some messages with ivy(at)canva.com quite a while ago. Don't know if she still works there though.
29
« on: August 17, 2020, 03:44 »
Just received my payment for July. They didn't double my March earnings anymore. My sales are close to a doubled March income anyway, but they should still have topped it up by about 40$. Anyone else?
30
« on: June 12, 2020, 04:37 »
Now that subscription earnings for May have been added I'm pretty sure it's a bug. The amount that's shown as unpaid matches exactly my unpaid earnings from May and June minus the amount they had to add to my April earnings to double what I earned in March. I guess they just haven't updated their calculation formula to take into account those additional Dollars that were paid out, but not earned through sales.
31
« on: October 11, 2019, 04:28 »
@Tenebroso You should have twelve months to click on that link and start your free subscription. At least if you already have a (paid) subscription and are logged in you don't see a code which you could enter somewhere later. It was more like okay, code redeemed, next payment due in a year. Don't remember what it was like last year, but this time at least for me it was like that.
32
« on: May 01, 2019, 02:47 »
Same here. But they have been late before. Sometimes it seems that whenever reports from Getty are postponed for a day, EyeEm needs an additional two or three days until earnings are reported. Today is a bank holiday over here in Germany, so I guess nobody is working in their Berlin offices and it will at least take another day until earnings show up.
33
« on: February 27, 2019, 13:13 »
Anyone seen major drop in earnings this month? I've been selling 200-300 images on Eyeem every month, and this month I got only 65 downloads. Earnings also went 75% down comparing the previous months.
Yep, same here. Big drop in partner sales compared to previous months. But I had some direct sales through their own marketplace about two weeks ago. Hadn't seen one of those in a while.
34
« on: February 02, 2019, 08:01 »
I'd recommend to remove Apple specific icons/labels on the keyboard anyway (like on the command key and on some of the function keys in the top row). I frequently had images rejected when I forgot to do so.
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