StockSubmitter is uploading photos and vectors via their website by default.
You can enable the FTP mode in settings (Manage agencies -> Shutterstock)

Switching to Forced FTP did the trick and I was able to upload all my images.  But now I have a new problem.  For the last week, I have not been able to submit images to 123RF.  The images are uploaded and the listed as READY, but when I try to submit, it goes through the whole process and ends without submitting any.  I have only submitted five pictures with SS to 123RF in the last 30 days, so I have not reached the 33 limit.  No error is given either. 

Still cannot upload to Shutterstock.  The upload makes it to 25% and resets back to zero over and over again until it reaches the end of attempts and then creates and error.  Have not been able to upload a single image to SS, but I have no problem uploading to any other agency.

This is a new problem.  I have changed nothing on my system form the last time I uploaded.  I never had a problem uploading to Shutterstock before, so I doubt that my antivirus is the problem here because the error does not occur while uploading to any other site. 

I am going to be honest here.  Please try to listen and not get offended.

It just seems from where I am setting that the Stocksubmitter program is lagging behind when it comes to internet security.  When I first started using it, I never had to reenter user names and passwords each time I launched the program.  Then Alamy started requiring me to re-login each time and pass a CAPTCHA images test (which is really irritating).  Then Shutterstock started doing the same thing.  Now Adobestock is doing it but even when properly completed, Adobestock is rejecting the authentication. It is a massive pain in the butt! 

Now, I can log into all of these websites from a browser with no problem, never having to reenter my login info or pass a CAPTCHA test, because these sites TRUST the browser security and recognize me as the same user.

So, the question is, why are these sites not trusting a connect from Stocksubmitter and treating each contact as a new login, instead of recognizing that it is the same user from last time?

Now, don't get me wrong. I appreciate your program and it is extremely helpful, but I find it concerning that at every turn, you are being flagged by every security system on the internet.  Your website gets flagged, and your program cannot be installed without having to bypass Windows Security.  I have dealt with utterly thousands of apps and programs and yours is the ONLY one that I have ever had to do that. I would be remiss if I did not question why you are having such a hard time with the standard security protocols everyone else seems to have no issues with.  And it does not seem to bother you, which bothers me and begs me to question more.

Again, I appreciate you and your program, but I would like to see you spend a little effort on compliance with security.  Your site is flagged, Windows flags your program, and Stocks sites increasingly do not trust connection from your program, requiring users to go through extensive security checks every time your program tries to connect to them.  It is time to start fixing these security issues, ASAP!

Quote from: Stu49 on April 04, 2020, 03:30

similar problem here with 'Canstock' !!   

even completed your popud asking for a number, but still it comes back !! 
also asked Canstock for an explanation, but nothing received !?

2 weeks ago it was 'Adobe', what is going wrong with SS Niakris ??

Canstock has a very short session life time now unfortunately.
Even if you log in in a normal browser it'll log you out automatically after an hour or two.
Hence the program has to ask you to pass the captcha as well.

Dude.  You really need to fix your site.  Your site is blacklisted at a scam site.  I can't even access it.

I have completed it a hundred times.  I said that already.  Why did you not read what I wrote?

Well, it started working tonight for no reason.  Guess whatever was wrong with the servers got fixed.

This is what happens.

It's been a couple of weeks now that I cannot even launch the program. I have uninstalled and reinstalled.  Nothing works. The program has become increasingly unstable of the past couple of months, with several functions stopping.  Is anyone else having these problems?

So I am wondering if it is a good or bad thing to upload all the same images to several agencies? 

Okay.  Since I could not get the legacy version to work, I decided to try the New version again.  After an uninstall of the old version and PC clean up, I downloaded the New version and installed it.  Of course, I had to get past the windows "Invalid Certificate" warning (you really need to fix this.  Security is important these day). 

Upon launching the fresh install of the new version, it downloaded the 425 program differences. It came up to the login screen and already had my account information prefilled in the fields.  So this means that the program is storing this information on my PC somewhere that it is not deleted when you uninstall the old program.  I ran a feel system cleanup cleaning all catches and histories before installing the program, so that is not where this information is stored either.  I also ran a registry cleanup and fixed all errors, so it is not stored in the registry where Ccleaner can find it.

 So, I clicked on the, "Start Without Registration" option.  I was then presented with the "Master Password" window.  I typed in "RESET" and clicked OK.  The program launched.  I closed the program and restarted it. 

The program launched, this time the login boxes were empty and "Start Without Registration" was selected.  I clicked OK.  The program started without asking for the Master Password.  I tried to restore a backup I made with the NEW version I made on 06/09/2019, before I uninstalled it to install the legacy version.  This backup included all of the login information for the agencies I have accounts with.  The program closed and did not restart. 

I manually restarted the program.  My correct information was prefilled on the login screen.  I logged in with my account.  I was asked for the master password.  I entered it and logged in. No agency or any other information was restored. 

I entered my Shutterstock account information in under Settings/Agency' Setting and clicked saved.  I selected the checkbox next to Shutterstock under SUBMIT, and clicked the submit button.  That brought up the Shutterstock Captcha, which I completed and click okay.  The processed finished but did not import my earnings total from my shutterstock account.

I closed the program and restarted.  Upon restart, my shutterstock account information was gone and the program was back to like a fresh install.



Okay.  This is not good.  I am working my butt off trying to get this dang program to work and it refuses to work, no matter what I try.  Getting very frustrated here.  I am spending more time trying work out problems with your program then if I was uploading pictures manually.  It is costing me time and money (loss of earnings).

Quote from: thenatureguy on June 09, 2019, 14:05

The program is still not working for me at all.  I did a complete uninstall and even did a registry clean and trash dump.  I downloaded the new program from SS and installed it.  It refuses to restore my backup and just gives me this error (see attached screenshot).  This has been going on for a while now.  I have tried and tried and nothing works.  SOooo Glitchy.  I tried the new online service but got the "We are not excepting new registrations).

The new version has currently issues with restoring backups, you can install the old one, restore the backup and then install the new one.


As of Microstock.Plus - you can PM me your registration e-mail so I can activate the access for you, it's some kind of invite-only system at the moment due to huge amount of those who want to get access.

Already tried installing the Legacy version and restoring a backup I created with the legacy version.  No Joy! I get the exact error as the screenshot above.  I should have NEVER tried to upgrade!  It has been a nightmare ever since. 

Can I offer you a bit of friendly advice? Never push your customers to upgrade until you have worked out all the kinks with the new version and make sure it is running smoothly.  The only reason I upgraded was because of that threatening warning I got that said that the version I was using was no longer supported.  You should have never put that warning out, with the new version in shambles like it is. It has been a huge headache for a lot of us.  It would have been fine if everything worked, but it doe snot, and you know that it does not and did it anyway.  Not cool.

The program is still not working for me at all.  I did a complete uninstall and even did a registry clean and trash dump.  I downloaded the new program from SS and installed it.  It refuses to restore my backup and just gives me this error (see attached screenshot).  This has been going on for a while now.  I have tried and tried and nothing works.  SOooo Glitchy.  I tried the new online service but got the "We are not excepting new registrations).