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Messages - sipaphoto

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26
Mark me down as a CanStockPhoto supporter too. They are a good earner, solid RPD, and a good royalty percentage. It sucks that you got burned, but you definitely have to close any micro account carefully to make sure you don't leave money behind. Support will usually guide you on their policies. I just contacted support for 2 agencies today for deleting my images and they both had quick responses, were polite, and helpful. I know this isn't any consolation, but take it as a learning experience and move on.

That's what I'm doing, but it doesn't mean I won't also speak out against the company's policy. I think the policy is unfair and will voice my opinion, but I've already closed my account and forfeited the earnings. I just happen to not be one of those people who just takes things lying down. I'm just not the type to simply take things as they are just because a corporation tells me to.

27
Quote
If I was a site owner I would also not pay out just because an account is closed! As soon as a person feels that his/her sales is a bit slow, they can close the account, get a payout (and maybe next month open a new account). You know the rules of payouts when you entered into an agreement with the site, can not see how one can think that the payout rule is suddenly changed because you want to opt out.
/quote]

I absolutely disagree simply because your logic trumps my rights as the owner of the photos. If I want to stop selling my photos, it is my right to do so. It's my right to close my account at any time and it's also my right to sign up again if I choose. It's also the company's right to decline my account if I sign up again "next month" as you suggest.

Another thing: I challenge you to be honest and tell us all how often you actually read the 10+ pages long Membership Agreements online before putting the little checkmark in the "I agree" box. Not only because they're long, but also because they're written in legal terms that only attorneys understand. Nobody reads those agreements, as evidenced by many studies done by several companies. Even Dateline NBC covered that topic in one of their newscasts. Companies know this and take advantage of it endlessly.

28
Harsh words for small issues. Why so emotional?
Canstock is a slow seller, true, but beyond that one of the best and fairest sites out there. I totally trust duncan (owner) and his crew and it is one of the few sites which ahven`t betrayed their Contributors and pay a fair royalty.

+1 from me across the board.  Duncan is great and has bent over backward to help contributors many, many times. 

Not to mention that sales at Canstock have been picking up the last year or so.  400 image portfolio (regardless of how "great") is not large enough to make any sweeping judgments about sales on any of the micro sites. 

Exactly who signs your paycheck?

29
I  If you close your account before you cash out, they keep the difference. In a way this is fair as they also spent a lot of money reviewing a photographers photos getting them online.

Couldn't disagree more.  The agency already got its percentage on those sales which more than covers their costs. The contributor's commission balance should  be paid without question when the account is closed.    

yeah, good point. Depending on the number of sales I suppose.  If a photog. uploads 1000 photos, then removes his account after a month or two and has only had $10 in sales, .. that would end up costing the agency a fair bit.  

How much money are we talking about sipaphoto?

The amount is actually irrelevant to be honest. Like any company, it assumes a certain amount of risk when it accepts the photographer and the photos. Sometimes this pays out, and sometimes it doesn't. It's called profits vs. loss. By the same logic you're using, the company would have the right to charge me money for time spent reviewing the photos if my photos generated zero dollars in sales. I'm sure people would flip if they actually received a bill in the mail after closing the account. I mean, the way you have it, companies should have zero risk and the risk needs to ALWAYS be on the photographer. Come on, whatever happened to fair business practices?

30
No complaints from me.  CanStockPhoto are selling quite nicely and they accept almost everything I upload with the fastest reviews.  There are some nice higher priced sales.  There must be at least 50 sites that are much worse.  The only thing I don't like is the occasional $0.25 subs sale.

Well good for you... Ignorance is bliss. Try closing your account when they owe you money and you won't be as happy, guaranteed.

31
Harsh words for small issues. Why so emotional?
Canstock is a slow seller, true, but beyond that one of the best and fairest sites out there. I totally trust duncan (owner) and his crew and it is one of the few sites which ahven`t betrayed their Contributors and pay a fair royalty.

Why so emotional... let's see. Why don't you to send me the money that CanStockPhoto is automatically forfeiting for me, and we'll see if you're emotional about it or not. The money forfeited is a small amount, but that's not the point. It's the principle of the thing, and unfortunately it seems that the vast majority of microstock companies have forgotten principle altogether. I'm here to remind those who read this post that they don't have to take this type of thing lying down, and that everyone has a voice when they've been wronged.

32
I hate to be the wet towel, but...

Yes, every site I know of requires you to have a minimum amount of $$ before you can cash out.  If you close your account before you cash out, they keep the difference. In a way this is fair as they also spent a lot of money reviewing a photographers photos getting them online.  Canstock also has reasonable enough sales that waiting for a payout shouldn't take too long with 400+ photos.

I also think it is fair that a site doesn't advertise how to delete your portfolio 'en mass'.  If someone wants to remove their port. I don't think it too surprising that they would contact support on how to do it easily.

Well, you can be a wet towel all you want.. but you're still wrong in supporting these sites. However, I rather suspect that you have a good reason for supporting them, as in probably working for one.

That aside, you can't possibly believe all the Nutella you just tried to spread on my baby's diaper. Spare me please. They are absolutely NOT entitled to keeping any money that's been designated as my share from selling my photos. Remember, this is only my "share"! The website already made it's share which I might add is a much larger portion of profit than what's given the photographer as his share. The cost incurred by the company in "reviewing" my photos come out of the profits the company makes in selling them. It's absolutely ridiculous and irresponsible of you to try to justify their keeping the measly shares from the real bread and butter of these companies, the photographers themselves.

As for deleting files, it's just as easy for the company to add a simple text line saying "Click here to ask tech support to delete all your files in mass." After all, they did spend the time to add the following line instead: "You must delete all your photos before closing your account". Note the word "You" cleverly disguised as a substitute for the words "Hey, we can do it for you much easier and faster". :|

Finally, it's ridiculous to even have to wait until a company reaches a minimum before obtaining a payout when a photographer makes the decision to close the account. The ONLY reason a company does this is to earn even more money off the interest this money earns while sitting in the company's bank accounts.

So please, spare me the nuts in your Nutella... thanks.

33
Here's my own experience with CanStockPhoto.com as a contributing photographer for the last two years:

Sales are extremely slow, even for pro photographers, and even with a great portfolio of 400+ photos. I'm using the term "great portfolio" not a self-evaluation, but rather as a term used by CanStockPhoto staff in their last reference to my portfolio.

Contributors also should be aware that closing the account is a long and tedious process, where you have to go through and delete each and every photo manually through an edit process before the option to close the account is even available. I've read posts on this forum that you can submit a request to CanStockPhoto staff to delete your photos in mass, but this isn't posted anywhere on the CanStockPhoto website itself, so everyone just ends up going through the extremely tedious process and frustration ensues.

Last but definitely not least, the company will NOT, I repeat, they will NOT issue you a credit of your balance for your own photo sales if you close your account  >:( . They call this an industry standard, even though most other stock agencies don't this as a practice. One thing is guaranteed though: You will forfeit your balance as punishment for closing your account. This information is buried in the fine print of the Member Agreement, but thrown in your face when requesting a refund of your balance.

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