@MatHayward

May I check a couple of points please?

I read in the instructions that keywords for a location shouldn't be included. What should I do if I am basing the generated AI on my own uploaded photo of a specific location. If the image is clearly of the Pyramids in Egypt or the Eiffel Tower, as an example, can these keywords be included?

If the AI software is used on my own image purely as a means of transforming it into a digital painting, does this still get submitted as AI content, or can it be submitted just a an illustration?

Thanks

I remember initially when I researched adobe that when opening the account to choose the currency of the country you were in. After which it would remain as is. Can't remember the details but yeah conversion costs.

I joined when it was Fotolia and, if I recall correctly, the only options at the time were Euros or $US. As all my other sites paid in $US, I opted for this.

I don't have an issue with being paid in $US, I just think Adobe should revisit the 1 credit = $1 = �0.75. The British pound almost hit parity with the dollar last week, so anyone being paid in the UK loses around 20% of their income.

Over the last 5-6 years, the .75 rate has been reasonable, as the exchange has fluctuated largely between .70-.80, meaning that .75 has been a fair average for both parties. However, since June of this year, the rate has exceeded .80 and hit .95. If it stays this high for any length of time, then Adobe are big winners and the contributors are big losers.

Linking the value of a credit to the real exchange rate, or at least having an annual revision, is not an unreasonable request, and I hope Adobe take note and take action.

Quote from: KuriousKat on September 27, 2022, 06:01

...Could we at least have a choice as to which currency we are paid in, so that we can control extraction of funds based upon exchange rates?

This topic has been around a *very* long time and is essentially unchanged.

https://www.microstockgroup.com/fotolia-com/fotolia-now-paying-less-than-16-!!!!!!/

https://www.microstockgroup.com/fotolia-com/how-about-a-new-credit-conversion-system-that-is-fair/

https://www.microstockgroup.com/fotolia-com/important-fotolia-announcement/msg523845/#msg523845

https://www.microstockgroup.com/fotolia-com/fotolia-what-currency-are-you-paid-in/

Yes, I know it's been discussed in the past, and Adobe are unlikely to give the option for contributors to collect in a different currency, but they could easily update the value of the credit to UK contributors from .75 to perhaps something higher and more in line with the exchange rate.

I know it's been discussed in the past, but recent events mean that, even after PayPal charges, contributors in the UK are currently losing about �14 per �100 based upon the Adobe conversion rate of .75.

Could we at least have a choice as to which currency we are paid in, so that we can control extraction of funds based upon exchange rates? 

Quote from: KuriousKat on September 26, 2022, 13:53

Quote from: Justanotherphotographer on September 26, 2022, 13:48

Also normal for me. Got both on the 22nd.

Thanks - I suspect something has gone wrong and hope it doesn't turn into a big problem.

I could't find anywhere in my settings to check whether the PayPal email had been changed without my knowledge, but the remittance email at least came out to the correct email address.

My PayPal is working fine for other transaction, both 2 days before and transactions since.

First time I've had a payment problem in 15 years.

I keep my fingers crossed for you!

Thanks!

No, with me it went quite normally - as always! The money is received on 22 September at Paypal.

Thanks, Wilm - now I am worried.

The iStock contact system won't let me submit a ticket until the month is finished. If there's a problem, probably the longer it's left the longer it will take to resolve, but it looks like i don't have a choice but to wait it out.

Quote from: KuriousKat on September 14, 2022, 01:30

Doesn't the map just show the location of the IP address of the purchaser? So if a customer signs in via a VPN, the location could show as Moscow, but the real location could be anywhere in the world?

Unless you're in Russia, or you've specifically chosen to have your IP address show as being in Russia... then you won't have an IP address that shows you as being in Russia. And while some people outside of Russia may choose to have a Russian IP address, that's going to be very rare... unless you're Russian.

Oh, I just thought it was a random selection based upon the last server used. Thanks for the information.

Quote from: KuriousKat on August 25, 2022, 02:56

Open the ESP page and click on 'Upload and review content'.

Next, click the three lines icon top left and select 'Profile'.

This opens your contributor Profile page and there is a hyperlink, Istock portfolio name, in the Profile box at the top.

Wow, thanks - glad somebody knows how to use their system.  I haven't uploaded anything there in years - are they still using that stupid CV or have they finally seen the light?

Not much has changed on their contributor site over the years. I use the Qhero option for uploading, and it's OK, but you still have to do the disambiguation stuff before submission.

https://www.istockphoto.com/photos/xyz where xyz is your user name

Open the ESP page and click on 'Upload and review content'.

Next, click the three lines icon top left and select 'Profile'.

This opens your contributor Profile page and there is a hyperlink, Istock portfolio name, in the Profile box at the top.

Quote from: Roscoe on August 15, 2022, 10:34

Quote from: Uncle Pete on August 15, 2022, 10:23

stock answers

good one. Made me laugh.

Inadvertent but so true.     I still say that there are more people here, who know more and give better answers than the "Experts". Writing to SS support gets some pretty strange results, if you get anything at all.

Does anyone else know that case numbers expire? That's what I was told when I uploaded to a case and it was rejected. There's something new, for anyone who cares. You might be rejected for something that we were never notified existed?    If it's true. The reply sounded like someone who just wanted to brush off the question and didn't have an answer.

I have a case number for some specific submissions. I was told when it was issued that it would be good for two years, so I guess they aren't open-ended.

Their selection criteria appears to be off. I just got the option to opt out when I logged in today, and have read the notes on what will be included. This is the information given on new uploads:

For newly updated content, you will be able to choose a catch-all setting to include these uploads into PLUS. However, we�re prioritizing content that has been unsold into PLUS. Hence, we may relax or change the criteria and allow newer content into PLUS in the near future.

It implies that only older, unsold content will be included unless I select otherwise, but on checking the content that was approved within the last 24 hours, it's all opted in.

So I've checked closely on my 'manage content' page and 456 pages of commercial images are included in Plus and Premium, and only 2 pages are labelled as Premium only.

So I'm opted in by default, haven't had any emails, and I'm only aware of this because I logged in to check approval status.

No thanks, 123RF - you can pay me like Adobe does, or count me out. That, or guarantee a minimum earning per download, as 50% of an unstated amount is much too vague for my liking.

I can only speak for myself, but yesterday I uploaded a couple of images to my portfolio and everything worked fine. The uploading process and editing the images is a bit of a pain, but that's the way it's always been.

Try uploading with another browser if that would help. 

OK, thanks for letting me know. I've reset my router, cleared cache and cookies, tried three separate browsers and a different computer - all behave in the same way. Uploading the image is fine, but the editing is super slow. If I switch on a product, it takes about 6 seconds to register. If I go to edit a product, when I save it and return to the products page, all the thumbnails that were visible have to reload, and it takes about a minute before the page is fully reloaded and i can move to the next item.