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Poll

Do You Prefer to Pay with Paypal or Credit Card?

Paypal
28 (65.1%)
Credit Card
14 (32.6%)
Other (If Other Please Post What It Is)
1 (2.3%)

Total Members Voted: 37

Author Topic: Paypal or Credit Card?  (Read 9496 times)

0 Members and 1 Guest are viewing this topic.

PaulieWalnuts

  • We Have Exciting News For You
« on: October 11, 2013, 12:41 »
+1
If you're buying something online do you prefer to use the Paypal checkout or or traditional credit card method?

If a site only had one or the other would that deter you from buying?



Ron

« Reply #1 on: October 11, 2013, 13:07 »
+3
PayPal by a mile. I skip websites when I can if there is no PayPal. Its the convenience, ease of use, and safety of PayPal I like. I can choose to pay with CC, Debit, Bank or PP balance when making a purchase and I only have to login to my PP acc to pay instead of jumping through hoops with a CC.

Credit Card payment:
Full Name
16 digit CC number
Expiry Date
CCV code
Password

PayPal payment:
Password

« Reply #2 on: October 11, 2013, 13:22 »
0
Paypal but I don't lose my sleep when I use credit card

Beppe Grillo

« Reply #3 on: October 11, 2013, 15:11 »
0
PayPal by a mile. I skip websites when I can if there is no PayPal. Its the convenience, ease of use, and safety of PayPal I like. I can choose to pay with CC, Debit, Bank or PP balance when making a purchase and I only have to login to my PP acc to pay instead of jumping through hoops with a CC.

Credit Card payment:
Full Name
16 digit CC number
Expiry Date
CCV code
Password

PayPal payment:
Password

The first time that I have used PayPal I had a problem with my password manager, Dashlane (a very good one for sure).
It was not the fault of Dashlane but my (very stupid) error saving the password.
So I was totally unable to login to PayPal.

At this point I asked to PayPal what to do.
They asked me my name and the email address that I used to sign up to PayPal.
I sent them this data by email and in return I get a new password.
So simple too much simple

PayPal, only password seriously?

PayPal is really very easy to use, but I don't think that I will use it for transactions over 100.


« Reply #4 on: October 11, 2013, 16:18 »
0
As a Canadian who is paid in American via PayPal in American I prefer to use Paypal for the most part so I don't lose conversion fees.  I deal with only one Canadian company that takes Paypal but quite a few American companies so I love it when I can use PP.

Ron

« Reply #5 on: October 11, 2013, 16:21 »
0
Beppe, if it wasnt safe it wouldnt be used. The biggest companies in the world, Facebook, Skype, Nike, Air France/KLM, Starbucks, name them all,  use PayPal. PayPal has 110 million users. You dont get that far as a company if it wasnt safe.

I would buy a car using PayPal.

PayPal is regulated as a bank in Europe, if there were any security issues, that wouldnt be possible. PayPal is PCI compliant as well, and Visa and Mastercard approved PayPal as a payment processor.

PayPal is safe.

« Reply #6 on: October 11, 2013, 18:59 »
0
Credit card, although either is fine.

« Reply #7 on: October 11, 2013, 19:27 »
0
Beppe, if it wasnt safe it wouldnt be used. The biggest companies in the world, Facebook, Skype, Nike, Air France/KLM, Starbucks, name them all,  use PayPal. PayPal has 110 million users. You dont get that far as a company if it wasnt safe.

I would buy a car using PayPal.

PayPal is regulated as a bank in Europe, if there were any security issues, that wouldnt be possible. PayPal is PCI compliant as well, and Visa and Mastercard approved PayPal as a payment processor.

PayPal is safe.

Yes, it is.

I used PayPal a lot for more than 10 years and never ever had a problem. It saved me a lot of time (by not having to enter all those CC numbers), a small fortune in currency conversion fees (I am Canadian but shop online in US$ and EUR a lot), and probably some major headache as well because my CC info is present in much less databases world wide to exploit.

« Reply #8 on: October 11, 2013, 20:07 »
+2
Depends. My credit card automatically gives me additional warranty coverage on stuff and I get flight miles. ;D I'm actually burning two tickets to Fiji with those miles.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #9 on: October 11, 2013, 20:39 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

« Reply #10 on: October 11, 2013, 21:10 »
+2
Not me. I use paypal a lot and also my visa. I am comfortable with both mostly due to fraud protection.

« Reply #11 on: October 11, 2013, 22:38 »
0
With sites I know and have used a lot - like amazon.com - I do use a credit card, but otherwise it's always PayPal. The big win for me is that the site has no access to my financial information, so I don't have to worry about whether their systems are secure or not.

« Reply #12 on: October 12, 2013, 01:07 »
0
I like knowing that PayPal's team is handling the security programming rather than someone's nephew that built the site for them because they didn't want to pay an "expensive" developer.  ;)

« Reply #13 on: October 12, 2013, 01:19 »
0
I would use paypal. Though as per Indian govt regulation we cant store money in pp and as soon as money comes to pp, it automatically withdrawn to associated bank account. More over cant pay using debit card or bank a/c through pp, just credit card works but i believe using credit cards through pp is safer because of two safety levels (of pp & credit cards itself). But never use any prepaid or virtual cards with pp else it will be limited by pp.

Ron

« Reply #14 on: October 12, 2013, 02:35 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?
It wouldnt stop me, if I really needed to buy from that site. But if I can find another site with the same product with PayPal I would buy there.

Beppe Grillo

« Reply #15 on: October 12, 2013, 02:48 »
0
Beppe, if it wasnt safe it wouldnt be used. The biggest companies in the world, Facebook, Skype, Nike, Air France/KLM, Starbucks, name them all,  use PayPal. PayPal has 110 million users. You dont get that far as a company if it wasnt safe.

I would buy a car using PayPal.

PayPal is regulated as a bank in Europe, if there were any security issues, that wouldnt be possible. PayPal is PCI compliant as well, and Visa and Mastercard approved PayPal as a payment processor.

PayPal is safe.


Yes it is safe till it stops to be
It is not because you or other people you know have never had problems that it is safe.

_________
Apparently credit or debit cards are a lot safer than Paypal (and you should consider that the Paypal percentage is given by Paypal itself, so it is surely an advantageous figure for Paypal)

"The only fraud statistics available from PayPal are those numbers given to The Sheet back in April. Then PayPal said 0.3 per cent of all transactions are classified as fraudulent.

That compares badly with APCAs latest statistics, which show that the number of fraudulent transactions using credit and charge cards rose slightly during 2007 to 0.0186 per cent of total transactions, less than one tenth of the PayPal number. The number of fraudulent transactions using a debt card was 0.0023 per cent, or less than one hundredth of the PayPal number."
http://www.bankingday.com/nl06_news_selected.php?act=2&stream=1&selkey=6750&hlc=2&hlw=

« Last Edit: October 12, 2013, 03:08 by Beppe Grillo »

Ron

« Reply #16 on: October 12, 2013, 03:14 »
0
And now I go and find an article that backs up my claims  ;D its fine, I am not going to let myself get sucked into this discussion.

Beppe Grillo

« Reply #17 on: October 12, 2013, 03:27 »
0
^^^
 :P

« Reply #18 on: October 12, 2013, 07:39 »
0
No problem basically either are good, but CC are more safer.
There is another option that in future will be interesting. Those services that allow payment in example using the credit of the smartphone. For small amount combines security and easy of use, but it is still premature.

ShadySue

  • There is a crack in everything
« Reply #19 on: October 12, 2013, 07:48 »
0
Should't there be a poll option for 'Either'?
Like I've said before, now that PP have switched their way of reporting, I only buy things that are tax claimable with PP now.
Woot! No need to get tempted by other things on eBay now - I don't even look there nowadays. Plus there have been a few bad reports about the way PP does business with some people on Watchdog, so I'm not wildly disposed towards them. But then, colour me Ms Cynic.

« Reply #20 on: October 12, 2013, 08:45 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Ron

« Reply #21 on: October 12, 2013, 09:50 »
0
What a shocker, PayPal wants you to use PayPal !!!

That problem is related to the seller not PayPal. The seller is not offering a CC payment, so you can pay with your CC card using PayPal, yet you blame PayPal for making it difficult, and not the seller for not offering it.

You are blaming PayPal for offering a service. And you blame PayPal for logging you into your PayPal account because you are using their payment processor.

All of those issues are because the seller doesnt offer a credit card payment. They dont because you need to be PCI compliant and that can cost a lot of money. So they let PayPal handle the credit card payments.

World upside down.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #22 on: October 12, 2013, 14:16 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Yes, exactly. Good info thanks. I have Paypal on my site now and am considering switching to Stripe.

My stats show a lot of abandoned carts. I'm sure some of it is people messing around but some of it seems legit. I did a test purchase and I can see how the Paypal process could be confusing.

I tested Stripe and it's user friendly, simple and almost foolproof for buyers.

I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.

How'd you get your stats? Is there a way to tell what percentage of Paypal transactions were from credit cards?

PaulieWalnuts

  • We Have Exciting News For You
« Reply #23 on: October 12, 2013, 14:20 »
0
Interesting discussion. Never knew a lot of the differences in how Paypal and credit cards are handled across other countries.

Ron

« Reply #24 on: October 12, 2013, 14:26 »
0
I dont think its smart to abandon PayPal. Its extremely popular in the USA and you can get a lot of overseas buyers if you use PayPal, I know for example in Germany PayPal is popular because Germans do not like to use credit cards, they want to make bank payments, which is easy with PayPal.

https://www.paypal.com/webapps/mpp/ent-online-attract-shoppers

« Reply #25 on: October 12, 2013, 14:29 »
0
.
« Last Edit: May 12, 2014, 09:12 by Audi 5000 »

ShadySue

  • There is a crack in everything
« Reply #26 on: October 12, 2013, 14:37 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

Ron

« Reply #27 on: October 12, 2013, 14:50 »
0
Stripe is developed by a few guys in Ireland, and PayPal wanted to buy them. They do have a simple working product, but they are fairly small. Stripe is backed up financially by Elon Musk, who founded x.com which later aqcuired PayPal

« Reply #28 on: October 12, 2013, 15:28 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Yes, exactly. Good info thanks. I have Paypal on my site now and am considering switching to Stripe.

My stats show a lot of abandoned carts. I'm sure some of it is people messing around but some of it seems legit. I did a test purchase and I can see how the Paypal process could be confusing.

I tested Stripe and it's user friendly, simple and almost foolproof for buyers.

I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.

How'd you get your stats? Is there a way to tell what percentage of Paypal transactions were from credit cards?

When you get a payment in your paypal account there is an info about the buyer. Buyer using credit card is "Unregistered", buyer using Paypal will either be "verified" or "non-verified".
Before switching to Stripe i checked the Photoshelter forum and people have  good thing to say about Stripe.  many of them have problems with buyers who felt like they had to open an account with Paypal in order to buy and they dont like that.
It would be best ofcourse if we can have both paypal and stripe but right now maybe we have to experiment to see what is best for our type of clientele, you can always switch back easily. I have just started so i will see and will look at it again in about 6 months or so.

« Reply #29 on: October 12, 2013, 15:31 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

From the buyer side you will not see the name Stripe, it's just a normal secure credit card gateway.  Authorize net would be definitely more popular but you have to pay big fees for that.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #30 on: October 12, 2013, 15:55 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

Stripe is a company that provides a web based credit card processing that inserts credit card fields into an existing web page. Photoshelter offers it as an option and it's totally seamless. All the buyer sees is a normal typical checkout process where they enter credit card info. No extra signups, no external pages, no complexity, nothing unfamiliar to scare them off. It doesn't say Stripe anywhere.

That's the concern I have with Paypal. There are a lot of people who like it. But there are also a lot of people who have had bad experiences or don't know what it is and may get scared off when they see  the only option is to click the "Pay with Paypal" button.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #31 on: October 12, 2013, 15:55 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?
I have a Paypal debit card (mastercard) so I just use that if they don't take paypal.

Good point!

ShadySue

  • There is a crack in everything
« Reply #32 on: October 12, 2013, 16:01 »
0
OK with Stripe then. Maybe I've used it and haven't been aware.
I thought it was one of the less well known actual payment methods.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #33 on: October 12, 2013, 16:10 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Yes, exactly. Good info thanks. I have Paypal on my site now and am considering switching to Stripe.

My stats show a lot of abandoned carts. I'm sure some of it is people messing around but some of it seems legit. I did a test purchase and I can see how the Paypal process could be confusing.

I tested Stripe and it's user friendly, simple and almost foolproof for buyers.

I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.

How'd you get your stats? Is there a way to tell what percentage of Paypal transactions were from credit cards?

When you get a payment in your paypal account there is an info about the buyer. Buyer using credit card is "Unregistered", buyer using Paypal will either be "verified" or "non-verified".
Before switching to Stripe i checked the Photoshelter forum and people have  good thing to say about Stripe.  many of them have problems with buyers who felt like they had to open an account with Paypal in order to buy and they dont like that.
It would be best ofcourse if we can have both paypal and stripe but right now maybe we have to experiment to see what is best for our type of clientele, you can always switch back easily. I have just started so i will see and will look at it again in about 6 months or so.

Great info. Just checked my last 10 orders and 5 were unregistered.

« Reply #34 on: October 12, 2013, 23:49 »
0
I did not see the voting,, so i prefer entropay prepaid virtual cards to pay/buy online. I just reacharge entropay virtual cards from my debit card with the only amount i gonna pay and keep that empty otherwise. It works everywhere who accept credit cards "EXCEPT facebook"
They are very reliable and i find it safest to use virtual cards rather real credit cards because i am always suspicious when pay online to someone, specially while entering the 3 digits cvv numbers
pps- best thing about entropay card is i can always delete one card and create as many cards as i want.

Ron

« Reply #35 on: October 13, 2013, 02:16 »
0
Looking at your poll and your own transactions you are about to cut your business with 50-60 percent.

« Reply #36 on: October 18, 2013, 06:08 »
+1
Since having my credit card details illegally used after a very large online trader was hacked a few years ago I will not buy from a site if it does not offer paypal, Amazon being the only exception.

« Reply #37 on: October 19, 2013, 03:50 »
+2
I dont think its smart to abandon PayPal. Its extremely popular in the USA and you can get a lot of overseas buyers if you use PayPal, I know for example in Germany PayPal is popular because Germans do not like to use credit cards, they want to make bank payments, which is easy with PayPal.

https://www.paypal.com/webapps/mpp/ent-online-attract-shoppers

Yes Paypal is great if you are located in North America or parts of Europe but they have no legal presence in Asia and they stole hundreds of dollars from my account and I was unable to get jurisdiction over them legally to try and get my money from them - I see paypal and I run in the opposite direction - they are beyond disgraceful in how they treat people in certain parts of the world. I have never hated a company more than I do paypal because they manipulate unequal situations -  I could get my money from them if I travelled to California and took legal action but obviously not an option when we are talking about less than a thousand US dollars - and they are well aware of that.

I favour the Payoneer route myself - and if it is a large purchase and I dont have a big enough balance then I transfer money into the account -but I feel safer using them online than credit cards. And I view Payoneer as evil. Honestly I do.

Tror

« Reply #38 on: October 19, 2013, 05:31 »
0
Paypal lied to me and froze my account with no reason. They invented laws which did not even exist according to my lawyer. I do not trust them and void them as much as I can.
BTW: I am not from the US neither from Europe.
« Last Edit: October 19, 2013, 08:09 by Tror »

PaulieWalnuts

  • We Have Exciting News For You
« Reply #39 on: November 14, 2013, 07:04 »
0
In my one month experiment of switching just to credit cards my sales dropped 75%. So, Paypal it is.

I think a lot of people use Paypal as their hidden or play money so that may have been one reason for the drop.

Ron

« Reply #40 on: November 14, 2013, 07:22 »
0
Its exactly what I predicted, even higher. Good to know though.

« Reply #41 on: November 14, 2013, 10:50 »
0
Thanks, Paulie, it's good to know.

« Reply #42 on: November 14, 2013, 11:54 »
0
Thanks for reporting back on what happened. 

I'm not surprised and I would guess it's less the mad-money effect than you being a small enterprise and thus viewed as suspect in handing over a credit card number (and I'd rather hand it to PayPal than to an "unknown" site if I had to use a credit card for some reason)


 

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