i cant believe that everyone comes over here to complain about this when in a matter of seconds on the SS Bugs forum they could get an answer! 
It's probably because we've all been lobotomised.

I see, that explains why those mere seconds turned into a seven day wait for an answer from SS in the Bugs forum. On this one we were lucky, many of the questions in that forum get no response at all from SS or at best platitudes that deny or ignore the real issues.