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Agency Based Discussion => Shutterstock.com => Topic started by: Mantis on March 08, 2019, 13:34

Title: Account password reset emails - again
Post by: Mantis on March 08, 2019, 13:34
I just received this email

Security update: New password required

At Shutterstock we are committed to protecting your personal information.

We have detected some irregular activity on your account. As a precaution, the password for account my name has been reset.

Please visit https://accounts.shutterstock.com/credentials/forgot to create your new password. We recommend you change it to one that is secure and unique, and we also suggest using a different password for every online account you have.

If you have any questions, please contact [email protected].

Sincerely,

Shutterstock Support

I logged out then was able to log right back in with the same password. So no, it wasnt reset and not required. Anyone else get this email and did you ignore it?

The emails did not link to any wierd address and the reset link looks as if it took me to the SS page, but dont trust it.
Title: Re: Account password reset emails - again
Post by: Jo Ann Snover on March 08, 2019, 14:06
Nothing like that came to me - and I just checked my spam folder; nothing there either
Title: Re: Account password reset emails - again
Post by: cathyslife on March 08, 2019, 15:03
Nothing to me either.
Title: Re: Account password reset emails - again
Post by: dpimborough on March 08, 2019, 15:19
Ignore the email and don't click on the link as it could be a scam.

However you should change your password (just in case) but go through your account settings on the Shutterstock site rather than click on emailed links
Title: Re: Account password reset emails - again
Post by: cathyslife on March 08, 2019, 15:29
SS is nothing but a thieves den and scam magnet. I just got a payout, I am deleting my photos and getting out of there, after 14 years. $hit happens, but they don’t seem to care about doing anything about it all. Um, no. I will already be leaving money on the table, and I can’t find a way to batch delete images so will take me a couple of days, but enough is enough. The horse has probably already left the barn, and is across the country by now, but whatever.
Title: Re: Account password reset emails - again
Post by: Mantis on March 08, 2019, 16:03
Ignore the email and don't click on the link as it could be a scam.

However you should change your password (just in case) but go through your account settings on the Shutterstock site rather than click on emailed links

Agreed. Will go in and change it tonight when i get home. 
Title: Re: Account password reset emails - again
Post by: k_t_g on March 08, 2019, 16:49
Lately I get a lot of fake PayPal notification emails. Naturally I never open those.  ;)
But I just send them off to the phishing investigating department and let them have at it.  8)
Title: Re: Account password reset emails - again
Post by: Mantis on March 09, 2019, 17:16
Just an FYI I did receive a response from Shutterstock and they said it was legit. 
Title: Re: Account password reset emails - again
Post by: YadaYadaYada on March 09, 2019, 23:07
Just an FYI I did receive a response from Shutterstock and they said it was legit.

Protection because maybe somebody was trying to hack your account, they do watch.