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Agency Based Discussion => Shutterstock.com => Topic started by: chrisdorney on January 08, 2017, 14:58

Title: Altered Editorial Rejection - but they have not been altered!
Post by: chrisdorney on January 08, 2017, 14:58

Hi everyone, I was just wondering if anybody had had this situation?
I submitted some editorial product/still life shots and they were rejected as 'Altered Editorial' - which of course isn't allowed. However, I did not alter the images at all!  Is there any way of re-submitting the images and attaching a typed note to the reviewer?
Chris.

Title: Re: Altered Editorial Rejection - but they have not been altered!
Post by: chrisdorney on January 08, 2017, 15:01

...by the way I have submitted many other editorial product shots in the past of other items and have never had this rejection reason before.

Title: Re: Altered Editorial Rejection - but they have not been altered!
Post by: sgoodwin4813 on January 08, 2017, 21:56

I assume you got a new reviewer who doesn't understand their "illustrative editorial" category.  You could always write to support, but I would just wait a day or two and resubmit.

Title: Re: Altered Editorial Rejection - but they have not been altered!
Post by: Chichikov on January 09, 2017, 03:42

If you feel that you are 100% right resubmit it, and pass to something else…

Title: Re: Altered Editorial Rejection - but they have not been altered!
Post by: ravens on January 10, 2017, 02:23

Re-check your editorial captions and rewrite them if necessary, then resubmit. If you write to support, it will just take time. I would not do it before 1-2 resubmissions.

Title: Re: Altered Editorial Rejection - but they have not been altered!
Post by: chrisdorney on January 10, 2017, 11:06

Thanks everyone.  I re-submitted and they were approved within a few hours.  It must have been a reviewer not knowing what he or she were doing!