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Agency Based Discussion => Shutterstock.com => Topic started by: Tror on March 17, 2016, 06:53

Title: Anybody else with incredibly slow SS FTP?
Post by: Tror on March 17, 2016, 06:53
....anybody else having issues with a incredibly slow upload speed to SS FTP servers? Are they finally changing something?

Problem is not coming from my side since uploads to other sites are at normal speed.....

Thanks guys!
Title: Re: Anybody else with incredibly slow SS FTP?
Post by: kbdesigns on March 17, 2016, 06:56
What do you mean by a slow upload? My uploads are around 500KB/s - 1MB/s - my internet connection is faster then this but I think these are fine speeds.
Title: Re: Anybody else with incredibly slow SS FTP?
Post by: Mantis on March 17, 2016, 07:59
I had dial up speeds with about the fastest Internet speed one can get. I had to send in two requests to fix it. The second time they had me send them screen shots of filezilla uploading videos and also a list of file sizes.  Once they saw my speeds from the screen shots, they were able to fix the issue.  Their first response was that their system was working fine, until they saw the screen shots from the second complaint.  At this time I am getting pretty fast uploads.
Title: Re: Anybody else with incredibly slow SS FTP?
Post by: Fyletto on March 17, 2016, 08:04
I am having slow uploads last 5 months - 20kbs :-( My internet speed is 20Mbit, so upload should be some 512kbs and it used to be much faster... So yes, there is a problem. Do you say it was corrected after request?
Title: Re: Anybody else with incredibly slow SS FTP?
Post by: Tror on March 17, 2016, 08:39
What do you mean by a slow upload? My uploads are around 500KB/s - 1MB/s - my internet connection is faster then this but I think these are fine speeds.

...to be precise: I have a 20 MBit/s upload bandwidth and files get only with about 20-30 KBit/s through to them...

I assume they restructure their network layout to fix all the recent FTP problems...