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Agency Based Discussion => Shutterstock.com => Topic started by: zebra007 on May 05, 2021, 16:45

Title: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 05, 2021, 16:45
Anyone get paid (April)from SS yet?
I think maybe BUG again. :-\
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 05, 2021, 16:50
"Your latest payment has been calculated and will be paid out later this month."
Not receive this Email too.
And in contributor page "Unpaid Earnings" do not cut to May earning. ???
Title: Re: Anyone get paid (April)from SS yet?
Post by: qunamax on May 05, 2021, 17:18
Yes, just now.
Title: Re: Anyone get paid (April)from SS yet?
Post by: cascoly on May 05, 2021, 18:08
why does a minor delay in payment draw an immediate claim of bug or conspiracy?

payment rec'd today, as usual
Title: Re: Anyone get paid (April)from SS yet?
Post by: fotoroad on May 05, 2021, 18:31
Yes, today
Title: Re: Anyone get paid (April)from SS yet?
Post by: Artist on May 05, 2021, 22:15
Got mine today.
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 06, 2021, 00:39
Not yet
Title: Re: Anyone get paid (April)from SS yet?
Post by: bestravelvideo on May 06, 2021, 00:42
Yes, last night.

Στάλθηκε από το SM-T290 μου χρησιμοποιώντας Tapatalk

Title: Re: Anyone get paid (April)from SS yet?
Post by: Firn on May 06, 2021, 01:04
Got mine today. Shutterstock says that payment will be issued between the 7th and 15th of a month, so there is no reason to assume that there is any bug before that date has passed.
https://support.submit.shutterstock.com/s/article/How-do-I-get-paid-for-my-work?language=en_US
Title: Re: Anyone get paid (April)from SS yet?
Post by: emjaysmith on May 06, 2021, 06:03
Got mine yesterday which is slightly earlier than usual but have always received payment well before 15th of every month.
Title: Re: Anyone get paid (April)from SS yet?
Post by: MGsouth on May 06, 2021, 06:43
I got mine yesterday
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 06, 2021, 07:39
Not yet
How can we do? :-[
Title: Re: Anyone get paid (April)from SS yet?
Post by: PhotoBomb on May 06, 2021, 08:05
Not yet
How can we do? :-[

Make sure your tax forms are up-to-date.
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 06, 2021, 09:08
Not yet
How can we do? :-[

Make sure your tax forms are up-to-date.
Not got mine yet. Paypal, over the minimum,tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 07, 2021, 00:49
Not yet
How can we do? :-[

Make sure your tax forms are up-to-date.
Not got mine yet. Paypal, over the minimum,tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.
Me too....I think once I didn't get paid till bang on 15th. So long as the money is sitting there I'm not going worry just yet.
Title: Re: Anyone get paid (April)from SS yet?
Post by: WD3 Photography on May 07, 2021, 01:59
I received payment for April earnings on 6th May.
Title: Re: Anyone get paid (April)from SS yet?
Post by: panicAttack on May 07, 2021, 03:40
still waiting for my also.

no earning calculated email no payment

tax form up to date, minimum amount passed.
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 07, 2021, 09:53
still waiting for my also.

no earning calculated email no payment

tax form up to date, minimum amount passed.
Should i email to SS?
Title: Re: Anyone get paid (April)from SS yet?
Post by: SpaceStockFootage on May 07, 2021, 11:03
Not yet
How can we do? :-[

Make sure your tax forms are up-to-date.
Not got mine yet. Paypal, over the minimum,tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.

Slightly weird that you've copied and pasted my exact comment from a previous 'where my money at?' thread to answer somebody. .. but hey, you do you.
Title: Re: Anyone get paid (April)from SS yet?
Post by: PhotoBomb on May 07, 2021, 11:34
Seriously - was that directed at me?
I typed what I thought might be an issue from previous discussions but I didn't look up something somebody said months ago and copy and paste.
Title: Re: Anyone get paid (April)from SS yet?
Post by: SpaceStockFootage on May 07, 2021, 22:48
Seriously - was that directed at me?
I typed what I thought might be an issue from previous discussions but I didn't look up something somebody said months ago and copy and paste.

Not you, Zebra... the top listed name is always (well, should be) the person being quoted. Ok, he did remove the email bit and the 'reset to zero', but he had already mentioned those in the thread. I guess imitation is the highest form of flattery, but still... slightly weird!

https://www.microstockgroup.com/shutterstock-com/anyone-whose-money-has-not-entered-paypal(ss)-yet/msg561219/#msg561219 (https://www.microstockgroup.com/shutterstock-com/anyone-whose-money-has-not-entered-paypal(ss)-yet/msg561219/#msg561219)
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 08, 2021, 00:52
still waiting for my also.

no earning calculated email no payment

tax form up to date, minimum amount passed.
Should i email to SS?
Until the 15th which is the date they promise to pay an email will just get a standard response to wait.
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 08, 2021, 01:42
Not yet
How can we do? :-[

Make sure your tax forms are up-to-date.
Not got mine yet. Paypal, over the minimum,tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.

Slightly weird that you've copied and pasted my exact comment from a previous 'where my money at?' thread to answer somebody. .. but hey, you do you.
Because your comment so good for this problem,It second time to me.Thank you. :)
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 09, 2021, 00:17
Whoops made the school boy error of forgetting the date on my Tax form is in US rather than UK format.....so will have to wait for my coffee till next month.  :o
Title: Re: Anyone get paid (April)from SS yet?
Post by: panicAttack on May 09, 2021, 03:20
still waiting for my also.

no earning calculated email no payment

tax form up to date, minimum amount passed.
Should i email to SS?

i did, waiting for reply (2 business days they say in first reply)
Title: Re: Anyone get paid (April)from SS yet?
Post by: zebra007 on May 09, 2021, 11:58
Whoops made the school boy error of forgetting the date on my Tax form is in US rather than UK format.....so will have to wait for my coffee till next month.  :o
You mean your Tax form not to date?
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 10, 2021, 00:46
Yep.....
Title: Re: Anyone get paid (April)from SS yet?
Post by: SpaceStockFootage on May 10, 2021, 13:24
So Oregon is guilty again, even for you forgotten tax form. Poor oregon, blamed for everything. And he is doing fantastic job securing great revenues for all of us contributors. poor oregon rocks!

I mean he did say it was his own fault, and at no point blamed Oregon. Or any other of the 47 contiguous states for that matter.
Title: Re: Anyone get paid (April)from SS yet?
Post by: jjneff on May 10, 2021, 20:29
no money here yet!!!
Title: Re: Anyone get paid (April)from SS yet?
Post by: beanstock on May 10, 2021, 21:10
As far as people assuming not getting paid is a bug......
I have been submitting for a long time and this is the first time I have not been paid during a payout cycle.  I have contacted support and have been told there was an error and unfortunately I'll be paid in the next cycle by June 15. 
I have seen in the forums that this seems to be going on since around January...this should be concerning to us all.
Making multiple payments a month wouldn't be typical business practice.  Yes they say by the 15th of the month but most companies give a range of dates to account for any delays.
Title: Re: Anyone get paid (April)from SS yet?
Post by: SpaceStockFootage on May 11, 2021, 03:53
Maybe you associate him with beavers.
Title: Re: Anyone get paid (April)from SS yet?
Post by: panicAttack on May 11, 2021, 04:36
I got reply, they are sorry, technical issues.

They will pay it next month with May payment.
Title: Re: Anyone get paid (April)from SS yet?
Post by: thx9000 on May 11, 2021, 07:56
Still no payment here either. April was already terrible saleswise and now this. What are these people getting payed for? A nutless monkey could do their job
Title: Re: Anyone get paid (April)from SS yet?
Post by: Uncle Pete on May 11, 2021, 11:18
So Oregon is guilty again, even for you forgotten tax form. Poor oregon, blamed for everything. And he is doing fantastic job securing great revenues for all of us contributors. poor oregon rocks!

I mean he did say it was his own fault, and at no point blamed Oregon. Or any other of the 47 contiguous states for that matter.

Fine, then Blame Canada!  :)

(https://media.giphy.com/media/RIkZUappLq16YcpzAk/giphy.gif)

SNAFU on Wikipedia now has an image of ShutterStock IT and programmers.

Title: Re: Anyone get paid (April)from SS yet?
Post by: jjneff on May 13, 2021, 06:07
Just got an email technical error will pay you June 15... Something doesn't add up. It is MY money you are withholding and a technical glitch doesn't take a month to fix!!
Title: Re: Anyone get paid (April)from SS yet?
Post by: LockStockandRoll on May 13, 2021, 10:38
Yes I got mine. Not very much but I got it!
Title: Re: Anyone get paid (April)from SS yet?
Post by: Pauws99 on May 13, 2021, 11:50
Just got an email technical error will pay you June 15... Something doesn't add up. It is MY money you are withholding and a technical glitch doesn't take a month to fix!!
They aren't going to bend over backwards by doing a special run for us not good but I wouldn't read more than that into it.
Title: Re: Anyone get paid (April)from SS yet?
Post by: beanstock on May 13, 2021, 17:38
Just got an email technical error will pay you June 15... Something doesn't add up. It is MY money you are withholding and a technical glitch doesn't take a month to fix!!
They aren't going to bend over backwards by doing a special run for us not good but I wouldn't read more than that into it.

I agree.  They have an automated payout once a month and they aren't going to go out of their way to do a special payment.  I do hope they actually fix the error and keep on top of it unlike they have since this first started happening back in January or potentially even earlier.  I'm more concerned that this has happened twice to at least one person's account.