Hello everybody, still not received payment this month , I received only email  with calculate payment info. Anyone get paid from Shutterstock yet? Thanks!

I received payment on the 6th.

In the Shutterstock section, payment history, since the sixth of December, it says it was paid off on my account (Payoneer), but there is no money. At least I still didn't get the notification from Payoneer. Very strange situation!

not received yet

once in a while they miss the monthly payment and will add it on the next payment- sucks for sure...

No money here either. If they pull the same bs excuse as in may and skip the payment again then they're really having some cash flow problems

In the Shutterstock section, payment history, since the sixth of December, it says it was paid off on my account (Payoneer), but there is no money. At least I still didn't get the notification from Payoneer. Very strange situation!

Same here!

Hello everybody, still not received payment this month , I received only email  with calculate payment info. Anyone get paid from Shutterstock yet? Thanks!

I received payment early this month on the 6th

Still nothing here, my payment history also shows that payment was sent. I received email  with calculate payment info too. This is strange, never happened to me before, they were always correct and on time. I hope we will all receive it soon. I got Adobe payment today, so Payoneer is not a problem.

Just checked my payment history and I actually did make more than the min $35, it shows it was sent but nothing received and since so many others are reporting the same I can only assume a technical problem happened.

You can't contact this company though, well you can but the reply comes from another contributor in the form of a copy/paste from the website.

For me it's not a lot but it looks like something went wrong.

I, like some others, received my payment on Dec.6th. My payout goes to Paypal. Is this the same with all of those who haven't received payment? Is Pioneer the problem?

Unfortunatly, it is obvious that our missing payment will be implement in next month payment. This same situation has happend to me in January this year, I had to wait till March to get my January earnings.

Last month I got my Payment from Shutterstock on the 15th, so I would not worry yet.

For October I still had my minimum payment set at $60 and made only $59 and so didn't get paid out. That $59 carried forward to November when the total of the 2 months came to $160. Strangely, December was 'zeroed' very quickly on December 1st (whereas it's usually days later).

I did get the email confirmation of the calculated payment on December 2nd and which will be made before December 15th (usual date given as the latest date given for payment) but have not yet received payment. I can't remember another month in the last 9 years in which actual payment came in later than the 10th of the following month. No worries however until after 15th December!!

First time for me that it's been this late as well but they do say the 15th as a general guideline.

If payment still doesn't come then I would probably be added to next month's payout, impossible to contact SSTK to even ask what's up. you get another contributor replying and copy/pasting from the website.

At least with Adobe you have Mat answering here in the forums.

I receive this answer from SS

"My name is Kevin and although I am not a Shutterstock employee, I am a Shutterstock expert and contributor and am authorised to provide first-line support and will do my best to help.

There is a system issue at the moment affecting payments and we are getting many such reports. This is not a specific problem with Payoneer but with all 3 payment providers. Shutterstock are working to fix the issue as soon as possible. In the meantime, thank you for your patience and sorry for the inconvenience.

Payment is still expected by the 15th of the month


Hope this helps,

regards

Kevin"

I receive this answer from SS

"My name is Kevin and although I am not a Shutterstock employee, I am a Shutterstock expert and contributor and am authorised to provide first-line support and will do my best to help.

There is a system issue at the moment affecting payments and we are getting many such reports. This is not a specific problem with Payoneer but with all 3 payment providers. Shutterstock are working to fix the issue as soon as possible. In the meantime, thank you for your patience and sorry for the inconvenience.

Payment is still expected by the 15th of the month


Hope this helps,

regards

Kevin"

Thanks Kevin!

I receive this answer from SS

"My name is Kevin and although I am not a Shutterstock employee, I am a Shutterstock expert and contributor and am authorised to provide first-line support and will do my best to help.

There is a system issue at the moment affecting payments and we are getting many such reports. This is not a specific problem with Payoneer but with all 3 payment providers. Shutterstock are working to fix the issue as soon as possible. In the meantime, thank you for your patience and sorry for the inconvenience.

Payment is still expected by the 15th of the month


Hope this helps,

regards

Kevin"

And how would someone, who is not SS employee know that?

I wrote to the support too 
and got the following answer:


Payments are made monthly. Unpaid Earnings reset to zero in the first 3 days of the month (longer at weekends and holidays), then you get an email telling you how much you will receive. Finally your payment will be made between 8th and 15th of the month

If your Unpaid Earnings do not reset to zero following reaching your minimum payment level then there is an issue with your settings. Please check your account information is correct and your tax form has been accepted in the last three years old.

If your Unpaid Earnings have reset to zero but the payment has not arrived in your account by the 15th of the month then the problem is likely to be with your account (PayPal, Skrill or Payoneer) receiving the payment. You will need to check with them to see if there is a problem.

Some money may be withheld for tax purposes, check your Payment History to see if this has happened.

If a payment fails the system will try and make the payment again next month until successful.

Drew.
SHUTTERSTOCK EXPERT

"If a payment fails the system will try and make the payment again next month until successful."     

    Try this payment strategy for paying employees and see how long you're in business...

If they did do this I would be getting all medieval on them.... as would a lot of other full timers who use this money to pay their bills!

What if Shutterstock management decided to hold on to a majority of the Contributor payments so that they could have a very large balance of "Cash-at-Hand" for their End-Of-Year Report?

What if Shutterstock management decided to hold on to a majority of the Contributor payments so that they could have a very large balance of "Cash-at-Hand" for their End-Of-Year Report?

They can also liquid invest the amount for 10 days and earn interest on it.

Ok I just got paid

Quote from: For Real on December 13, 2021, 09:30

Quote from: damseremie on December 13, 2021, 09:00

What if Shutterstock management decided to hold on to a majority of the Contributor payments so that they could have a very large balance of "Cash-at-Hand" for their End-Of-Year Report?

With these losers it wouldn't surprised me at all. Maybe our $$$ will pay for their Christmas bonuses!

It wouldn't work because the money would still be owed to contributors and that would have to be shown in the accounts.

Yes we've been going over this for years, every time someone says the same things about some dark plan from some agency.

No they can't invest owed commissions. The money is not an asset on the balance sheet it's a liability. No they can't use the money to make the books look more profitable or pay bonuses. I know that sales commissions owed me in the past, were pretty much protected and not allowed for other uses, because they belong to the person that earned them, not the company.

But the Grinch is real, there's a book that was written about the truth.

Same email to say a payout is due - no money though

PAID!

Payment received.

still nothing, no notification from Paypal

Congratulations to everyone who got paid! It does not matter what time of year this occured .
So many were affected and many dependant on the earnings  to maintain  their lives. Was it Shutterstock? Did the pandemic play a part? Huge daily submission volume and staff dieng
and/or resigning? Who knows? It is up to Shutterstock to explain to  ALL their contributers what
happened. Otherwise, it is the same SS. Good luck to everyone who are still waiting. At least you know things are happening!

What do you mean with "what happened"? They say you will be paid by the 15th of the month. As far as I can see there's still 1 day left.

still nothing, no notification from Paypal

Also paid now

Quote from: Justanotherphotographer on December 15, 2021, 03:09

Also paid now

Did you get your Payment over Payoneer or over Paypal? I still did not get my payment over Paypal

Payoneer

Quote from: okili76 on December 15, 2021, 03:11

Quote from: Justanotherphotographer on December 15, 2021, 03:09

Also paid now

Did you get your Payment over Payoneer or over Paypal? I still did not get my payment over Paypal

Payoneer

Thank you for your respond

Nothing paid yet. Tech support said there was an issue siteeide delaying paym,ents and still to keep an eye out. First time issue in about 9 years!

Got paid from SSTK just now, 3pm Toronto time.