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Agency Based Discussion => Shutterstock.com => Topic started by: m-studio on October 01, 2014, 06:51

Title: Balance = 0$ ???
Post by: m-studio on October 01, 2014, 06:51
Hello

Today I've logged into my account and my balance has disappeared.
I have 1$ from today's download.

Anybody has the same problem?

Best regards
Title: Re: Balance = 0$ ???
Post by: Gannet77 on October 01, 2014, 06:56
It's not a problem - it means they are making a payout to you.

You should be receiving an email sometime soon, though the actual payment usually takes a few days to arrive (assuming it's PayPal).
Title: Re: Balance = 0$ ???
Post by: MichaelJayFoto on October 01, 2014, 06:57
Hello

Today I've logged into my account and my balance has disappeared.
I have 1$ from today's download.

Anybody has the same problem?

Best regards

I assume you are pretty new...? ;)

It's October 1st, Shutterstock pays out at the end of the month when you reach payout levels. You should get an email with the amount you will be paid within a few days, and the payment before the 15th.
Title: Re: Balance = 0$ ???
Post by: dirkr on October 01, 2014, 06:57
It's not a bug, it's a feature  ;D

Your balance from month end was over the payment minimum and will be payed within the next two weeks. That's why your balance is reset and starts from zero again...
Title: Re: Balance = 0$ ???
Post by: dirkr on October 01, 2014, 06:58
Oh man, I'm slow....  :( :(    ;D
Title: Re: Balance = 0$ ???
Post by: Beppe Grillo on October 01, 2014, 07:22
Shutterstock pays without you have to ask.
Unbelievable, no?
Title: Re: Balance = 0$ ???
Post by: marthamarks on October 01, 2014, 07:35
Well, at least that was one "problem" quickly solved! :D
Title: Re: Balance = 0$ ???
Post by: MxR on October 01, 2014, 07:43
ha ha haha all 1st day months topics like this!

Congratulations!
Title: Re: Balance = 0$ ???
Post by: etudiante_rapide on October 01, 2014, 12:16
this is the first time i hear someone complaining about this !
to all of us at SS, seeing zero on the first day of each month is what we all wish for.
seriously, u will not wish to ever see a c/f every day #1 of the month.
ever !!!
Title: Re: Balance = 0$ ???
Post by: Uncle Pete on October 01, 2014, 14:03
Yes I have this "Problem" almost every month now.  8) I look forward to seeing the $0 but I had to be faster, missed it this month. It's already $5.16

Hello

Today I've logged into my account and my balance has disappeared.
I have 1$ from today's download.

Anybody has the same problem?

Best regards