MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: hairybiker777 on May 29, 2014, 16:57
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G'day folks,
I have some accepted images at SS where I got the categories wrong at submission time, and I'm struggling to change them. Here's how it goes:
1) Start in Catalog Manager, double-click the image. A popup dialog appears.
2) In the popup, change the categories and hit the "submit&save" button. See the usual messages about misspellings, duplicate keywords etc.
3) Hit "submit&save" again, as advised. See a smaller set of messages this time (no warnings about misspelling).
4) Close the popup.
If I then go back into the image, the categories are the same as before; my changes haven't been saved.
If I come at it another way - via the batch that contains the image - I go through the same process but the edit page comes up in the main browser window rather than as a popup. When I navigate away after hitting submit&save, I get a message "All edits you have made so far will be lost. Please save your work by pressing the save work button". But there isn't a save work button - only submit&save.
I've tried Chrome and IE11. What am I doing wrong?
TIA
Nick
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Could take up to 24 hours to see the change
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Could take up to 24 hours to see the change
I've changed things like that in SS and yes, it always takes a bit of time.
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Turns out there was a bug, which it looks like they've fixed now - I spoke to support about it. FWIW, it was going like this for me:
1) Submit. See messages about misspelling.
2) Submit. See messages about duplicate / redundant keywords.
3) Go to 2. Never reach a point where it says the changes have been saved.
There was a workaround; you could submit if you deleted the redundant keywords yourself. As I said though, looks like they've fixed it now.
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meh, do the categories even matter?
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meh, do the categories even matter?
I reckon they do. I often get sales pretty soon after an image is accepted and this leads me to believe that buyers are watching certain categories and keeping track of new images arriving in those categories... perhaps even receiving emails alerting them to new images in those categories. I picture these people who are on 25-a-day plans searching in that way and making sure they get their 25 images no matter what.