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Agency Based Discussion => Shutterstock.com => Topic started by: Allsa on January 17, 2017, 16:37

Title: Can't get anything into my portfolio
Post by: Allsa on January 17, 2017, 16:37
I can't get anything into my portfolio! First I had 3 size rejections for images that fit the size requirements, later I found out it was a known glitch. So I waited a few days for the dust to settle and submitted them again, and this time they were rejected for keywords. I'm very careful with keywords; in the past keyword rejections were very rare, now it looks like they are starting to be a regular thing. I don't know what keywords were the problem, or if this is yet another glitch. I don't know if there is any point in re-uploading, or uploading any new images for that matter. SS is a mess at this point, and I'm baffled.
Title: Re: Can't get anything into my portfolio
Post by: k_t_g on January 17, 2017, 17:01
If you feel that you are jumping though way too many hoops for peanuts, then maybe just submit these new images else where.  Sometimes its great just to take a vacation from them otherwise you wanna strangle their necks.  ;)
Title: Re: Can't get anything into my portfolio
Post by: Luka on January 17, 2017, 17:36
I can't get anything into my portfolio! First I had 3 size rejections for images that fit the size requirements, later I found out it was a known glitch. So I waited a few days for the dust to settle and submitted them again, and this time they were rejected for keywords. I'm very careful with keywords; in the past keyword rejections were very rare, now it looks like they are starting to be a regular thing. I don't know what keywords were the problem, or if this is yet another glitch. I don't know if there is any point in re-uploading, or uploading any new images for that matter. SS is a mess at this point, and I'm baffled.

Keep calm and upload them again :) Today I got 22 rejections for stupid reasons, mainly for bad keywords. I know I do not write irrelevant or stupid keywords, but sometimes my images are reviewed by someone too sensitive at some sort of keywords. I get this sort of rejection if I upload illustrations. If I upload the same illustration and the same keywords and description but with the EPS attached, it get accepted without any problems.

So the only thing that matters now is re-upload until they got accepted.
Have a good day! :)
Title: Re: Can't get anything into my portfolio
Post by: Allsa on January 18, 2017, 15:16

Keep calm and upload them again :) Today I got 22 rejections for stupid reasons, mainly for bad keywords. I know I do not write irrelevant or stupid keywords, but sometimes my images are reviewed by someone too sensitive at some sort of keywords. I get this sort of rejection if I upload illustrations. If I upload the same illustration and the same keywords and description but with the EPS attached, it get accepted without any problems.

So the only thing that matters now is re-upload until they got accepted.
Have a good day! :)


You're right, no point in getting emotional about it, thanks.