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Agency Based Discussion => Shutterstock.com => Topic started by: brm1949 on April 29, 2014, 16:12

Title: Capcha
Post by: brm1949 on April 29, 2014, 16:12

I can no longer log on with windows phone because capcha is blank with no code to log in with. Am I the only one with this problem?

Title: Re: Capcha
Post by: stockastic on April 29, 2014, 18:43

I just tried and failed with my Windows phone.  Did not even see a captcha field,  just got a message saying username/password invalid.

Title: Re: Capcha
Post by: Jo Ann Snover on April 29, 2014, 19:41

If I use the mobile site (on an iphone admittedly) there is no captcha.

Is getting the captcha a new thing or it not working a new thing? Perhaps the neat mobile site is only for Android and IOS?

Title: Re: Capcha
Post by: oporkka on April 30, 2014, 09:40

No, brm you are not alone. The captcha image doesn't show properly anymore when opening with windows phone :(  at least with default browser or UCbrowser I use. But with app that lets me choose the browsers user agent Id, I can load it in desktop mode which isn't even responsive to screen size and there the image shows properly.
The mobile 'app' style version is unfortunately for iPhone and android only and there ain't captcha at all.

Hope they fix it soon. (maybe I should go look for some support mail address to report it...)

Sent from my RM-825_eu_finland_422 using Tapatalk

Title: Re: Capcha
Post by: brm1949 on April 30, 2014, 16:32

I would get the log in before and always been able to log in. I cleared my history and cache but still get a blank field for the captcha security code. I guess its finally time to get iphone. There are  a lot of apps I'm missing out on. This seals the deal.

Title: Re: Capcha
Post by: Julied83 on May 01, 2014, 11:22

Capcha is so annoying !!! Please get rid of it !

Title: Re: Capcha
Post by: oporkka on May 01, 2014, 12:01

I got the captcha back!
Mailed shutter stock but they couldn't replicate the issue.
Then tried changing the settings a bit and with IE just changing Website preference from mobile to desktop brought the image back.
Mysteriously same didn't work for the UCbrowser which has same setting.

Lets keep our windows phones a while longer.

Sent from my RM-825_eu_finland_422 using Tapatalk

Title: Re: Capcha
Post by: brm1949 on May 01, 2014, 16:45

Quote from: oporkka on May 01, 2014, 12:01

I got the captcha back!
Mailed shutter stock but they couldn't replicate the issue.
Then tried changing the settings a bit and with IE just changing Website preference from mobile to desktop brought the image back.
Mysteriously same didn't work for the UCbrowser which has same setting.

Lets keep our windows phones a while longer.

Sent from my RM-825_eu_finland_422 using Tapatalk

Thanks, changing to desktop worked for me also.