MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: akaza on June 20, 2018, 07:51

Title: Contributor Dashboard 504 Gateway Time-out
Post by: akaza on June 20, 2018, 07:51
(https://i.imgur.com/JkZYByX.jpg)
cant go to ss contributor dashboard
Does anyone have this right now?
or is it just me?
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: BigBubba on June 20, 2018, 07:55
Same


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Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: Julied83 on June 20, 2018, 07:55
same issue !  :(
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: JetCityImage on June 20, 2018, 07:55
Me too. And the app is down. Someone forgot to feed the squirrels.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: akaza on June 20, 2018, 07:59
well, hope that they can fix it soon and show us some big sales later :)
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: Julied83 on June 20, 2018, 08:00
big sales are almost none existant this june month !
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: Artist on June 20, 2018, 08:02
same here.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: vectortoon on June 20, 2018, 08:09
Same  8)
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: akaza on June 20, 2018, 08:12
https://forums.submit.shutterstock.com/topic/94493-504-gateway-timeout/

you're not alone
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: JetCityImage on June 20, 2018, 08:20
Looks like it's back up, but no new sales during the outage.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: derek on June 20, 2018, 08:23
Not only that they also switch off the servers to parts of the world. I Germany I heard its been a stand-still for over 15 hours or something.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: jonbull on June 20, 2018, 08:25
Looks like it's back up, but no new sales during the outage.

again it's not working...then we are surprised about low sale:))....ss has problems one day and the other too....they are killing a perfect business for nothing....unbielevable. waiting the next quarter to sell short some stock=
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: samards on June 20, 2018, 08:32
FTP also does not work... or at least it I'm getting '530 Login incorrect.'
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: dirkr on June 20, 2018, 08:36
Not only that they also switch off the servers to parts of the world. I Germany I heard its been a stand-still for over 15 hours or something.

You heard wrong.
It stopped working about one hour ago, before that all was fine.
In Germany.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: YadaYadaYada on June 20, 2018, 08:42
Not only that they also switch off the servers to parts of the world. I Germany I heard its been a stand-still for over 15 hours or something.

You heard wrong.
It stopped working about one hour ago, before that all was fine.
In Germany.

By now everyone here should see that Derek just makes up crap for attention and has no credibility.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: akaza on June 20, 2018, 08:59
Quote
Hi!
Our teams are currently working to solve an issue with our sites. 
Currently, you may not be able to access your account through the website or the app.
We will update you as soon as we're back up and running. Thanks for your patience!
Kate Shutterstock just said that
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: CrFx on June 20, 2018, 09:01
https://twitter.com/Shutterstock/with_replies
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: akaza on June 20, 2018, 09:28
they are up again! but no big sales appear :(
better luck for me next time
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: LouisPhotos on June 20, 2018, 09:28
This problem is gone but affect owr sale. I sale only 2 photos during this time that is imposible.
Title: Re: Contributor Dashboard 504 Gateway Time-out
Post by: Artist on June 20, 2018, 10:46
they are up again! but no big sales appear :(
better luck for me next time

Both contributor and customer end were down. You cannot expect sales in downtime.