Author Topic: Contributor Page "502 Bad Gateway" (Read 10567 times)

akaza · « **on:** April 14, 2017, 00:04 »

Have anyone experience the same issue now?
looks like the page isn't down except me

edit: nvm, its up now

JPSDK · « **Reply #1 on:** April 14, 2017, 00:06 »

yes, 2 min ago

BaldricksTrousers · « **Reply #2 on:** April 14, 2017, 00:30 »

Me, too.
It's redirecting to something called contributor-accounts.shutterstock, which I've never seen before.

BigBubba · « **Reply #3 on:** April 14, 2017, 00:33 »

Same here

Sent from my iPhone using Tapatalk

Grafvision · « **Reply #4 on:** April 14, 2017, 00:33 »

Me, too.

Minsc · « **Reply #5 on:** April 14, 2017, 00:43 »

Looks like all contributor logins are down. Can't log in on the website or app.

Luckily, the main SS site is still up, so sales will continue. Guess we'll have to wait until someone calls the dev-ops team at 3 am in the morning to get it fixed.

seanh · « **Reply #6 on:** April 14, 2017, 00:56 »

Just went down in Australia 5 mins ago for me

skyfish · « **Reply #7 on:** April 14, 2017, 01:04 »

Same here

Smilla · « **Reply #8 on:** April 14, 2017, 01:48 »

Ditto. Bad Gateway.

Smilla · « **Reply #9 on:** April 14, 2017, 02:02 »

Aha its working now!

JPSDK · « **Reply #10 on:** April 14, 2017, 02:15 »

not working here

thepokergod · « **Reply #11 on:** April 14, 2017, 02:24 »

It's down for me and when I search the main buyer side site for my own clips it appears they're all offline. What the heck is going on!?

urbazon · « **Reply #12 on:** April 14, 2017, 02:37 »

It's down for me too, even the buyer site. $:-\$

Microstockphoto · « **Reply #13 on:** April 14, 2017, 02:44 »

i got those too, in multiple browsers, and the buyer site too. i thought it was my problem, because clearing cookies and cache resolved the issue

weird though because the contributor app had the same issue

Microstockphoto · « **Reply #14 on:** April 14, 2017, 02:47 »

i logged out to try again and its down again LOL

Thomas from France · « **Reply #15 on:** April 14, 2017, 02:54 »

down in France

BaldricksTrousers · « **Reply #16 on:** April 14, 2017, 02:59 »

Quote from: thepokergod on April 14, 2017, 02:24

What the heck is going on!?

DON'T
PANIC

It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502

akaza · « **Reply #17 on:** April 14, 2017, 03:04 »

"Hello Daniele! We are having some issues with the websites today. Please bear with us while we are trying to fix it."

just found this in their facebook

hansenn · « **Reply #18 on:** April 14, 2017, 03:06 »

still down here

ok now

mboy · « **Reply #19 on:** April 14, 2017, 03:58 »

not OK for me yet

jackboy · « **Reply #20 on:** April 14, 2017, 04:02 »

Quote from: BaldricksTrousers on April 14, 2017, 02:59

Quote from: thepokergod on April 14, 2017, 02:24
What the heck is going on!?
DON'T
PANIC

It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502

Sale thing for me

Chichikov · « **Reply #21 on:** April 14, 2017, 04:02 »

Down here too

<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>

<center>nginx</center>
</body>
</html>

jackboy · « **Reply #22 on:** April 14, 2017, 04:02 »

Quote from: jackboy on April 14, 2017, 04:02

Quote from: BaldricksTrousers on April 14, 2017, 02:59
Quote from: thepokergod on April 14, 2017, 02:24
What the heck is going on!?
DON'T
PANIC

It's just another programming problem which seems to be an inevitable effect of "improvements" to microstock sites.

My sales were ridiculously low yesterday, after several strong days, so I wonder if there's more to the bug than just Error 502
Sale thing for me

same

Mirco Dutch · « **Reply #23 on:** April 14, 2017, 04:03 »

Not working in Spain.

lucagavagna · « **Reply #24 on:** April 14, 2017, 04:28 »

Not working in Italy but the worst is that neither the www.shutterstock.com is working. So not selling now

emjaysmith · « **Reply #25 on:** April 14, 2017, 04:39 »

Down here in UK again.
Had the same problem a few days ago.

Chichikov · « **Reply #26 on:** April 14, 2017, 04:40 »

Quote from: lucagavagna on April 14, 2017, 04:28

Not working in Italy but the worst is that neither the www.shutterstock.com is working. So not selling now

Accipicchia!!

Some hours ago it was working

LifeofRileyDesign · « **Reply #27 on:** April 14, 2017, 04:49 »

Not working in Australia either!!

I'm rather upset as all these changes they keep making just seem to be making SS worse

Dodie · « **Reply #28 on:** April 14, 2017, 05:16 »

Contributors' login and forum down for a while now in many paces. Buyer site is up for me. Here is a map for the outage: http://downdetector.com/status/shutterstock/map/

kunilanskap · « **Reply #29 on:** April 14, 2017, 05:52 »

Same Here (Australia)

kevinbrine · « **Reply #30 on:** April 14, 2017, 05:56 »

Affirmative. (Canada)

Mirco Dutch · « **Reply #31 on:** April 14, 2017, 06:09 »

They, Shutterstock tweeted:

We apologize for the trouble with accessing our site. Our team is aware of the issue and working on a solution. Thanks for your patience!

Its all about patience...

jonbull · « **Reply #32 on:** April 14, 2017, 06:15 »

another day lost of sales...a good batch of food photography all approved that could have sold good first day useless...they should begin cleaning their database of all that crap and unsold files...instead of showing the record of crap files per page in the micro stock industry.

Mirco Dutch · « **Reply #33 on:** April 14, 2017, 06:18 »

“Patience is bitter, but its fruit is sweet.”
― Aristotle

Let's be positive, I am actually doing great at Shutterstock. Really!

mboy · « **Reply #34 on:** April 14, 2017, 06:41 »

It is back

sliper · « **Reply #35 on:** April 14, 2017, 06:44 »

This site is falling apart... Lowest month from may be 6 or 7 years, nothing new sells, 8 days without single ODD... So who cares for them, i putting all my effort to upload new files in other sites but not there...

Chichikov · « **Reply #36 on:** April 14, 2017, 06:49 »

Quote from: mboy on April 14, 2017, 06:41

It is back

Gone again…

https://twitter.com/Shutterstock

Mirco Dutch · « **Reply #37 on:** April 14, 2017, 06:56 »

Not here in Spain, Its still not working. I wanted to upload some images but I guess I have a day off.

BaldricksTrousers · « **Reply #38 on:** April 14, 2017, 07:06 »

Working for me, now, in Qatar, but no sales today,

...... partly working. Earnings page is showing but some internal links seem to be down, forum for example.

Mirco Dutch · « **Reply #39 on:** April 14, 2017, 07:23 »

Still not working, https://twitter.com/shuttertech?lang=es, they, shutter technicians have their own twitter account, they have a lot of fun though. But no messages about the site not working.

Mirco Dutch · « **Reply #40 on:** April 14, 2017, 07:28 »

Its working! No sales today, yet...

Shelma1 · « **Reply #41 on:** April 14, 2017, 07:29 »

It seems to be working for me, but no sales have been reported in my account since just after midnight NY time. Sales have been weird all week...I suspect it's affecting earnings reporting more than they're letting on.

fritz · « **Reply #42 on:** April 14, 2017, 07:38 »

It's back but no sales?

Mantis · « **Reply #43 on:** April 14, 2017, 07:57 »

Could that explain why I've only made 38 cents today?

Shelma1 · « **Reply #44 on:** April 14, 2017, 08:03 »

Yes. There's clearly something wrong with the sales.

JetCityImage · « **Reply #45 on:** April 14, 2017, 08:04 »

"As you know, we are investing heavily in upgrading the technology that powers Shutterstock’s infrastructure, but we really don't know how to use it yet, and as such, our customers and contributors will either have to deal with it or go somewhere else to buy/sell stock..."

Mirco Dutch · « **Reply #46 on:** April 14, 2017, 08:04 »

That is at least 0,38 cents, I did not sell anything, zero, nada, nothing. Weird. I hope its because of good friday and the technical failures and that it soon will catch on.. You "Mantis" have a lot more images then I do, but still its crazy.

Mirco Dutch · « **Reply #47 on:** April 14, 2017, 08:13 »

Quote

Yes. There's clearly something wrong with the sales.

This started right after the history sales "update" Yesterday was already a low point. Still nothing..

kaboom · « **Reply #48 on:** April 14, 2017, 08:18 »

Quote from: Mirco Dutch on April 14, 2017, 08:13

This started right after the history sales "update".

Are they trying to imply that our sales are history now?

Artist · « **Reply #49 on:** April 14, 2017, 08:25 »

There is huge downfall, it look like a worst sunday.

Jens G · « **Reply #50 on:** April 14, 2017, 08:27 »

Don't forget that it's Good Friday today. In many countries it's a holiday.

Mirco Dutch · « **Reply #51 on:** April 14, 2017, 08:28 »

Quote

Are they trying to imply that our sales are history now?

I seriously invested in mine portfolio, I'am doing good. But yesterday and today it seems like our sales are history indeed. Ha! I am a bit worried though. You know what I am going to do? I am in Valencia, Spain right now. Its 26 degrees outside. I am going to drink some beers and cheers on all hard working contributors!

Mirco Dutch · « **Reply #52 on:** April 14, 2017, 08:30 »

Quote

Don't forget that it's Good Friday today. In many countries it's a holiday.

That is true, its a holiday but even then. I never had this in more then two years.

cobalt · « **Reply #53 on:** April 14, 2017, 08:33 »

Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.

Mirco Dutch · « **Reply #54 on:** April 14, 2017, 08:39 »

Quote

Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.

True, but why don't they communicate this with us? They can be honest and say, 'listen there will be some glitches, that's why we are doing this during the holidays' But nothing from them to clear things up.

Shelma1 · « **Reply #55 on:** April 14, 2017, 08:41 »

Quote from: Jens G on April 14, 2017, 08:27

Don't forget that it's Good Friday today. In many countries it's a holiday.

Holiday schmoliday. I had 20 times the number of sales on Good Friday last year and the year before. There's clearly something wrong.

kaboom · « **Reply #56 on:** April 14, 2017, 08:57 »

Public holidays never affected my sales much, I had 2 good years of stable income but since November, Im seeing 30% drop and this April, so far, Im about 50% down on last year... I cant be angry, I expected it because Im not very productive and the good run had to eventually end.. but it was a very sudden drop and this month seems overall like a bad joke.. a very long April Fools Day :-/

sliper · « **Reply #57 on:** April 14, 2017, 09:12 »

Quote from: kaboom on April 14, 2017, 08:57

Public holidays never affected my sales much, I had 2 good years of stable income but since November, Im seeing 30% drop and this April, so far, Im about 50% down on last year... I cant be angry, I expected it because Im not very productive and the good run had to eventually end.. but it was a very sudden drop and this month seems overall like a bad joke.. a very long April Fools Day :-/

+1 total i am not sure what is going on but is not good at all...

BaldricksTrousers · « **Reply #58 on:** April 14, 2017, 09:13 »

Hopefully there are some sales queuing to get reported..... but that's just me trying to be optimistic.
PS - just got a sub and quite a decent SOD so maybe they were in a queue

Shelma1 · « **Reply #59 on:** April 14, 2017, 18:58 »

The contributor side seems to be down again. $%^#&@.

Jo Ann Snover · « **Reply #60 on:** April 14, 2017, 19:09 »

It was up and I was nearly done with submitting and then I get meerkats! Perhaps I'll give them some space to try and stabilize things.

Chichikov · « **Reply #61 on:** April 15, 2017, 11:41 »

Quote from: Mirco Dutch on April 14, 2017, 08:39

Quote
Having glitches all day. But I guess if they want to work on something,doing it over a holiday is a good idea.

True, but why don't they communicate this with us? They can be honest and say, 'listen there will be some glitches, that's why we are doing this during the holidays' But nothing from them to clear things up.

They comunicate on Twitter
https://twitter.com/Shutterstock

https://twitter.com/Shutterstock/status/852836882782183424