MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Stockmaan on January 27, 2016, 16:10

Title: Daily and monthly Earnings does not refresh at SS
Post by: Stockmaan on January 27, 2016, 16:10
Hi!

For more than four hours the earnings at SS does not refresh. This is happening to me today for the first time.

You guys, everything ok, or just me?

Thanks for response!



Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: BelieveInStock on January 27, 2016, 16:12
Same here. Maybe even more than 4 hours.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Stockmaan on January 27, 2016, 16:23
Ok, thanks for response. Maybe more than 4 hours yes! It is weird, at the same time, my sales at FT and IS decreased significantly. Very unusual for Wednesday!

Another blizzard in USA or something else is happening.

Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Sean Locke Photography on January 27, 2016, 16:27
The phone app?  Yeah something looks odd.  Also, the reporting labels are a day/month off.  It labels today as December Tuesday the 26th.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Stockmaan on January 27, 2016, 16:35
The phone app?  Yeah something looks odd.  Also, the reporting labels are a day/month off.  It labels today as December Tuesday the 26th.


Microstockr and SS Contributor apps.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Jo Ann Snover on January 27, 2016, 17:03
I haven't seen any update in hours either, and was wondering what was up.

Yesterday was a very good day (if you don't count the fact that SS swiped $7.61 of my EL sale with their new pricing) and I was puzzled about the odd stall today.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: dbvirago on January 27, 2016, 17:17
Vincent just dropped in at SS and gave us boilerplate about it taking up to 72 hours to sync. Those of us that have been there more than a month, and especially those of us that have been there for 10+ years, know this is crap. At some point someone will actually take a look at the problem and fix it.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Microstockphoto on January 27, 2016, 17:30
the app is fine, its just the website, not to worry
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Sean Locke Photography on January 27, 2016, 17:37
the app is fine, its just the website, not to worry

No, here it's the app as well.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: gcrook on January 27, 2016, 17:43
Happens from time to time.The worst is the rare occasion where sales vanish and reappear in the earnings summary and microstock analytics and earnings programs totally lose it.Happened during this month too.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: BigBubba on January 27, 2016, 18:41
Same here


Sent from my iPhone using Tapatalk
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: pixel8 on January 27, 2016, 18:47
Its the same on my account, sent them a note hopefully they are aware already. I do not use the app so I don't know about that.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: jcpjr on January 27, 2016, 19:40
It seems that my D/L's stopped around the same time as well. Could be normal...anyone else see this or is it just my luck....thanks
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Elenathewise on January 27, 2016, 20:49
If you click on the date, you see all downloads for today... it's just the earnings stats page and the total doesn't refresh.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Rinderart on January 27, 2016, 21:06
Here also. also the forum Posts numbers are not updating. Been that way a long time. I asked and got the response. "Not high on the List" Maybe not but.... never , ever seen a site with so many Bugs. been Like this for years.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Sean Locke Photography on January 27, 2016, 21:19
Also, the phone app list of dls is sorting by highest number of downloads to lowest, instead of oldest to newest, like it used to.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Mantis on January 27, 2016, 21:54
all I know is that I made $7 today with 4300 assets. I sure hope it's a reporting issue because this is disgusting.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Jo Ann Snover on January 27, 2016, 23:18
Something has updated this evening, although if that's all for the day it was pretty quiet
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: Hongover on January 27, 2016, 23:39
Everything is back to normal. Numbers are updated.
Title: Re: Daily and monthly Earnings does not refresh at SS
Post by: marthamarks on January 27, 2016, 23:48
Something has updated this evening, although if that's all for the day it was pretty quiet

Same here.