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Agency Based Discussion => Shutterstock.com => Topic started by: humannet on October 21, 2012, 05:51

Title: Different numbers in approved images
Post by: humannet on October 21, 2012, 05:51
I found that in the contributor page, it shows I have more images accepted, but in the selling page, it shows less.
For example, I have 690 photoes approved, but only 680 on line?
Any one have the same problem?
Title: Re: Different numbers in approved images
Post by: heywoody on October 21, 2012, 07:04
3 probable answers

Recent approved files that haven't been indexed yet
Some file being hidden by content filter
One of the frequent bugs
Title: Re: Different numbers in approved images
Post by: Poncke on October 21, 2012, 07:09
3 probable answers

Recent approved files that haven't been indexed yet
Some file being hidden by content filter
One of the frequent bugs
Title: Re: Different numbers in approved images
Post by: scottbraut on October 21, 2012, 09:15
Hey guys,

I'll ask the team to provide an answer (likely not until tomorrow), but it's also possible that the number represents images that were approved ever.    If an image was subsequently removed by the user, or rejected for a trademark or some other reason during a regular audit, you would have less active images being sold.

I'm speculating; I'll clarify with the developers that built the functionality.  I suspect it could also be the issue mentioned earlier, which is that some images were recently approved, but haven't been indexed for search yet.

Best,

Scott
VP of Content

Title: Re: Different numbers in approved images
Post by: RacePhoto on October 21, 2012, 22:21
3 probable answers

Recent approved files that haven't been indexed yet
Some file being hidden by content filter
One of the frequent bugs

True, all of the above happen, let me add one more. Mine says Clips and Images. Clips are in the total count, but not in the image gallery count.