MicrostockGroup Sponsors


Author Topic: Disappearing sales  (Read 6630 times)

0 Members and 1 Guest are viewing this topic.

Shelma1

« on: April 25, 2016, 07:22 »
0
Yesterday there was an odd disconnect between sales stats on my page (earnings and earnings by date didn't match up, with sales not appearing), and this morning some of my sales are simply disappearing...when I refreshed my earnings by date stats page just now, expecting to see more sales since I last looked, two of them disappeared instead, leaving me with fewer sales than I had two hours ago.

Anyone else?


« Reply #1 on: April 25, 2016, 07:32 »
+2
Same here ???

« Reply #2 on: April 25, 2016, 07:44 »
0
I noticed that if I refresh the phone app, some times I have some difference. I guess theirs servers are not syncronized and some are more uptodate them the others.
« Last Edit: April 25, 2016, 07:49 by Graphs80 »

« Reply #3 on: April 25, 2016, 08:08 »
0
I guess theirs servers are not syncronized and some are more uptodate them the others.
Yes this has happened a lot in the past but it all goes right after a little while

Shelma1

« Reply #4 on: April 25, 2016, 08:09 »
0
But these are stats in the same browser on the same computer. When I looked 1/2 hour ago my earnings page showed two more sales than earnings by date, but just now, earning by date shows two more sales than earningsbut both still show fewer sales overall than I had three hours ago.

« Reply #5 on: April 25, 2016, 08:27 »
0
Yes, there are some problems. First sales show up, and then dissapear. Also earnings dissapear. But they will eventually show up again. But it takes some time.

« Reply #6 on: April 25, 2016, 08:42 »
+2
OK then, it's not only me  :-\

« Reply #7 on: April 25, 2016, 09:33 »
0
But these are stats in the same browser on the same computer. When I looked 1/2 hour ago my earnings page showed two more sales than earnings by date, but just now, earning by date shows two more sales than earningsbut both still show fewer sales overall than I had three hours ago.

Yes, it happens to me too. But even if you are in the same browser, each time you refresh a different server will be targeted. SS does not have a single server. Maybe the discrepancy is also being caused by a backend process they are performing (backup, server migration, etc...).

The most important is what Dumc said, the sales must show up again later on!

SpaceStockFootage

  • Space, Sci-Fi and Astronomy Related Stock Footage

« Reply #8 on: April 25, 2016, 10:21 »
+1
Just noticed something similar, so came over here to see if anyone else is experiencing it. Noticed an extra $7 or so in my account this afternoon. Refreshed the page an hour or so later and that $7 has now gone.

Shelma1

« Reply #9 on: April 25, 2016, 10:29 »
+3
OK, it's out of control...I've had 35 sales appear and disappear within minutes. And I can't upload vectors.  >:(

SpaceStockFootage

  • Space, Sci-Fi and Astronomy Related Stock Footage

« Reply #10 on: April 25, 2016, 10:41 »
0
My $7 has just reappeared.

« Reply #11 on: April 25, 2016, 11:25 »
+2
The whole system has been acting up in the last 2 days. Can't upload and sales are disappearing and reappearing.

« Reply #12 on: April 25, 2016, 12:19 »
0
I had sixty bucks disappear a couple of days ago, figure it was just a dodgy credit card...!

« Reply #13 on: April 25, 2016, 12:44 »
0
same with me, sales appear and disappear :(

« Reply #14 on: April 25, 2016, 13:01 »
0
Hello,
me too !

I 've sent an email to SS.

OM

« Reply #15 on: April 25, 2016, 13:57 »
0
Totally crazy. Money total increases with an ODD but no ODD showing in sales. Then later the ODD shows up in sales and the money total reduces to what it was before the ODD. Fortunately the amount with ODD was a pallindrome and I screen snapped it with time code so I have proof.  ;D

Edit: 10 minutes later and it's back to where it should be!
« Last Edit: April 25, 2016, 14:16 by OM »

« Reply #16 on: April 25, 2016, 15:23 »
+2
odd counting on my shutterstock as well look really odd . back and forward on the clock during the day . And last few months of sales looks really disapointing , uploading more , getting almost half sales ...


« Reply #17 on: April 25, 2016, 16:15 »
+4
Hello,
me too !

I 've sent an email to SS.

Well, sending emails to SS is a BIG JOKE! Sorry dude, u need to wait month or two for any answer :/

« Reply #18 on: April 25, 2016, 17:05 »
+5
the solutions is to stop checking your stats every five minutes.

« Reply #19 on: April 25, 2016, 18:02 »
+6
the solutions is to stop checking your stats every five minutes.

Yeah.  Stick your head in the sand so if your getting boned you don't see it happen.  ::)

I get all nostalgic remembering when SS was among the highest functioning sites......

ngaga35

« Reply #20 on: April 25, 2016, 18:29 »
0
Even the app don't work. I have less than hours ago.


Sent from my iPhone using Tapatalk

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #21 on: April 25, 2016, 20:46 »
0
Stats Looked strange this morning.  I had a sale that showed on the map and was recorded on the monthly income page (just a record of the sale and which image it was) but the commission value was not shown and the cumulative value did not reflect anything.  Later, everything appeared correctly and it's been fine since.

« Reply #22 on: April 26, 2016, 00:27 »
0
Don't worry, all will be okay!

http://make-everything-ok.com/

« Reply #23 on: April 26, 2016, 00:29 »
+1
Everything seems to be back to normal.

« Reply #24 on: April 26, 2016, 01:16 »
+3
I get all nostalgic remembering when SS was among the highest functioning sites......

That was before it was "improved" and given new functionality.

« Reply #25 on: April 26, 2016, 01:36 »
0
Hello,
me too !

I 've sent an email to SS.

Well, sending emails to SS is a BIG JOKE! Sorry dude, u need to wait month or two for any answer :/

Sales disappear at our end and emails disappear at SS's end. NOT A JOKE!

ACS

« Reply #26 on: April 26, 2016, 02:45 »
0
...sales come, sales go,
like the waves on the shore...


« Reply #27 on: April 26, 2016, 02:54 »
+3
I get all nostalgic remembering when SS was among the highest functioning sites......

That was before it was "improved" and given new functionality.

It is like this for all the sites improving their functionalities* (somebody call this "progress")

* Improving functionalities: a way to f..k deeper the contributor

« Reply #28 on: April 26, 2016, 03:03 »
0
I take back what I said earlier. Can't upload right now and download numbers are inconsistent.

« Reply #29 on: April 26, 2016, 12:35 »
+1
Confucius famously said :
 'If it's not in the bank then don't bank on it'.  He later amended this in 2009 with 'unless it's in a Cyprus bank in which case don't bank on it at all'. :(


Rinderart

« Reply #30 on: April 26, 2016, 14:41 »
+6
Awfully sloppy Month. I find it hilarious and quite depressing at what we get used to as compared to 3 years ago. And "ALAMY" is now #2???  Wow.

« Reply #31 on: April 26, 2016, 16:16 »
+3
Awfully sloppy Month. I find it hilarious and quite depressing at what we get used to as compared to 3 years ago. And "ALAMY" is now #2???  Wow.

I think someone it's trolling Alamy or Alamy trolling us. All you need is a few accounts and a few fake votes to push that number up. I highly doubt it's real. The rise was too sudden.

« Reply #32 on: April 26, 2016, 16:30 »
+2
I think Alamy as number 2 is real.  The rise is probably because people from their forum have put their earnings in the poll.

« Reply #33 on: April 27, 2016, 22:24 »
+1
I think Alamy as number 2 is real.  The rise is probably because people from their forum have put their earnings in the poll.

I think your right about that, but it still doesn't exactly make the numbers real.  If people don't contribute to the (other) micros, and post only one site in a microstock poll, its gonna skew the results.  Wasn't that the reason istock exclusives were given a special category?

« Reply #34 on: April 28, 2016, 03:58 »
+1
Awfully sloppy Month. I find it hilarious and quite depressing at what we get used to as compared to 3 years ago. And "ALAMY" is now #2???  Wow.

rotfl > What I really like is Dreamstime #7 (they really deserve it)

Dook

« Reply #35 on: April 28, 2016, 09:41 »
+5
And 123RF being number 9 is not real. It is much better agency. I know it varies for everyone, but for me, it's number 3.

« Reply #36 on: April 30, 2016, 01:05 »
0
And 123RF being number 9 is not real. It is much better agency. I know it varies for everyone, but for me, it's number 3.

Do you sell more vectors there?
(For me it is very good for vectors and low for photos)


« Reply #37 on: April 30, 2016, 04:26 »
+2
I think a realistic and truthful position of Alamy would be about number 10. Its sudden climb cannot be taken seriously.

Dook

« Reply #38 on: April 30, 2016, 11:58 »
0
And 123RF being number 9 is not real. It is much better agency. I know it varies for everyone, but for me, it's number 3.

Do you sell more vectors there?
(For me it is very good for vectors and low for photos)
No, I don't. Just photos.

« Reply #39 on: April 30, 2016, 12:10 »
0
I just do photos and 123rf are usually my 4th best earner although some months Alamy overtake them.

« Reply #40 on: May 01, 2016, 11:18 »
+1
These "bugs" have been going on for years and shutterstock has done little to resolve the numerous issues.  As long is money is flowing in on SS's end they do not care how the bugs impact the welfare of their contributors.

« Reply #41 on: May 06, 2016, 04:57 »
0
Hello,
me too !

I 've sent an email to SS.

Well, sending emails to SS is a BIG JOKE! Sorry dude, u need to wait month or two for any answer :/

Just received this answer :

Dear Thomas,

Thank you for contacting us and we apologize for the delay in our reply, we are currently experiencing a high volume of emails.

We can confirm that it was time zone issue and the earnings are still correct in earnings summary.

For a detailed analysis of your earnings and most recent downloads, please refer to the Earnings Summary under Earnings". The most up to date and accurate statistical information can be found in this spreadsheet. All download calculations are made with extreme accuracy and are displayed in your Earnings Summary within a short time. Link: https://submit.shutterstock.com/stats.mhtml

If you have any more questions, please feel free to reply back to this email and we will be happy to assist you!
 
Best regards,

Shutterstock Contributor Support Team


Also, i'm not Jeff Lebowski . ;D


« Reply #42 on: May 06, 2016, 05:02 »
0
And 123RF being number 9 is not real. It is much better agency. I know it varies for everyone, but for me, it's number 3.

It's number 3 for me as well. BTW, I only submit to 3 agencies. My Fotolia port is nearly 1/4 of my port at 123RF, but it generates more income.

« Reply #43 on: May 06, 2016, 14:07 »
0
This past year so far SS has been a fraction of what I'm earning on Alamy (net, not gross) due to both a significant increase in my earnings at Alamy and a sharp decline on SS. My SS sales the past couple of months have been at an all time low - about equal to when I started and had a fraction of the images I have now.

I was happy to see an uptick in SS stock and an uptick in earnings, but the fact that the uptick in number of files online is a multiple of earnings growth does much to explain why many people are seeing a drop in earnings there. To be frank, I've also been concentrating on adding new work on Alamy while my SS portfolio hasn't grown much at all. RM and higher end RF just seems like a better bet to me right now, though I'd still consider putting American editorial images on SS over Alamy as they seen to do better there.

Alamy is also growing at an alarming rate, but a few good sales each month can add significantly to your earnings there while good income on SS relies on volume. I've never seen so many days on SS without a single sale than I have the past couple of months.

Fotolia is growing but it's not "on fire" yet for me.

I'm not on 123rf so can't comment there. 
« Last Edit: May 06, 2016, 14:12 by wordplanet »


 

Related Topics

  Subject / Started by Replies Last post
10 Replies
5373 Views
Last post February 02, 2008, 20:07
by mwp1969
8 Replies
7840 Views
Last post February 29, 2008, 02:45
by Karimala
2 Replies
2044 Views
Last post May 17, 2008, 04:41
by epantha
4 Replies
3156 Views
Last post December 28, 2009, 07:44
by Jack Schiffer
11 Replies
3134 Views
Last post November 03, 2016, 07:34
by Pauws99

Sponsors

Microstock Poll Results