Author Topic: Email from SS - Regarding Repeated Words and Phrases in Image Titles (Read 51943 times)

Shelma1 · « **Reply #300 on:** July 03, 2016, 13:38 »

Quote from: etudiante_rapide on July 03, 2016, 13:27

Quote from: Dodie on July 03, 2016, 06:35
Quote from: Shelma1 on July 03, 2016, 05:15
I'll bet you dollars to donuts that everyone who received the first email received the second as well. I'm sure they didn't do any further programming to tease real spammers out of their original email list. So all the spammers now feel there's no action needed on their part.

Obviously this port passed through review with the spammy titles in place. All in all a complete fail for Shutterstock.

I could understand if a few of these spammy images passed review but there are thousands of spammy vectors and entire ports. You just have to hover over the images on this page and see for yourself.

so now we see that perharps there is no review going on with vectors
or that there is a bunch of lax reviewers for vectors
while there is an extreme ANALysis of reviewer(s) for photographs.

Nope. My vectors are reviewed. And I get stupid rejections just like everyone else.

Dodie · « **Reply #301 on:** July 03, 2016, 15:33 »

Quote from: etudiante_rapide on July 03, 2016, 13:27

Quote from: Dodie on July 03, 2016, 06:35
Quote from: Shelma1 on July 03, 2016, 05:15
I'll bet you dollars to donuts that everyone who received the first email received the second as well. I'm sure they didn't do any further programming to tease real spammers out of their original email list. So all the spammers now feel there's no action needed on their part.

Obviously this port passed through review with the spammy titles in place. All in all a complete fail for Shutterstock.

I could understand if a few of these spammy images passed review but there are thousands of spammy vectors and entire ports. You just have to hover over the images on this page and see for yourself.

so now we see that perharps there is no review going on with vectors
or that there is a bunch of lax reviewers for vectors
while there is an extreme ANALysis of reviewer(s) for photographs.

That's not what I said, I have no idea of how review works with vectors.
I showed clear examples of spam, you are welcome to demonstrate that I'm wrong.

PigsInSpace · « **Reply #302 on:** July 04, 2016, 00:45 »

Quote from: etudiante_rapide on July 03, 2016, 00:12

if it were not for this latest incident, a worse tragedy could have happened
ie. the king bot would be taken over the whole company
and bought over all the shares of ss,
and we would have a new AI takeover movie in real life.

and we would all be extras in the movie, without being paid

Terminator 6: Rise of the Automated Stock Footage Reviewers, Okay, We're Kindof Running Out of Ideas.

Mantis · « **Reply #303 on:** July 04, 2016, 08:11 »

We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

From their SEC filing: "We also leverage proprietary review technology to pre-filter images and enhance the productivity of our reviewers."

https://www.sec.gov/Archives/edgar/data/1549346/000104746912005905/a2209364zs-1.htm

stockastic · « **Reply #304 on:** July 04, 2016, 10:13 »

Quote from: Mantis on July 04, 2016, 08:11

We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

From their SEC filing: "We also leverage proprietary review technology to pre-filter images and enhance the productivity of our reviewers."

https://www.sec.gov/Archives/edgar/data/1549346/000104746912005905/a2209364zs-1.htm

Yes and that SEC document is 4 years old. Imagine what they're "leveraging" now.

Jo Ann Snover · « **Reply #305 on:** July 04, 2016, 12:04 »

I received e-mail from support this morning in reply to the request I made for a list of images with spam titles. It was just a cut and paste of the letter sent out earlier saying the distribution was to a broader group than intended and does not apply to me.

It was such careless cut and paste that they left the last paragraph as it had been, even though the support reply was sent July 4th and the communication in question was sent out June 30th.

"We are working tirelessly on creating the best contributor experience for our content creators and we apologize for the communication yesterday. You can expect that any further communication from us will be detailed, informative, specific, and actionable."

cathyslife · « **Reply #306 on:** July 04, 2016, 12:16 »

Quote from: Jo Ann Snover on July 04, 2016, 12:04

I received e-mail from support this morning in reply to the request I made for a list of images with spam titles. It was just a cut and paste of the letter sent out earlier saying the distribution was to a broader group than intended and does not apply to me.

It was such careless cut and paste that they left the last paragraph as it had been, even though the support reply was sent July 4th and the communication in question was sent out June 30th.

"We are working tirelessly on creating the best contributor experience for our content creators and we apologize for the communication yesterday. You can expect that any further communication from us will be detailed, informative, specific, and actionable."

That is what I got as well.

Dumc · « **Reply #307 on:** July 04, 2016, 12:37 »

No surprise there. They probably received hundreds, if not thousands of emails. Replying to every single one of them would be quite a long task

Jo Ann Snover · « **Reply #308 on:** July 04, 2016, 13:03 »

Quote from: Dumc on July 04, 2016, 12:37

...Replying to every single one of them would be quite a long task

I wasn't expecting something handcrafted for me. I was expecting that they'd pay enough attention to the words in the generic e-mail to have them be appropriate.

It's the lack of any attention to detail that bothers me, not any sense of personal entitlement.

Microstockphoto · « **Reply #309 on:** July 04, 2016, 14:17 »

i got an apology, yay

We sincerely apologize for the concern caused

etudiante_rapide · « **Reply #310 on:** July 04, 2016, 16:03 »

Quote from: Dodie on July 03, 2016, 15:33

That's not what I said, I have no idea of how review works with vectors.
I showed clear examples of spam, you are welcome to demonstrate that I'm wrong.

i never implied you said that. i just say that looking at all this issue(s) in the past year,
it is obvious there is a double standard somewhere...
no doubt targeting experienced contributors, as they are the one who is a threat to those
factory producers; easing up on the newbies because they are not the ones who
will take away the earning of the new entries of factory-out-sourced.

etudiante_rapide · « **Reply #311 on:** July 04, 2016, 16:08 »

Quote from: Mantis on July 04, 2016, 08:11

We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers

IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Mantis · « **Reply #312 on:** July 04, 2016, 16:29 »

Quote from: etudiante_rapide on July 04, 2016, 16:08

Quote from: Mantis on July 04, 2016, 08:11
We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers
IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Totally. That is happening now. I could not believe it....until yesterday when I went back to look at my CSV file and compare to my existing files. Low and behold half to a third of my keywords on most files are indeed missing, especially my older ones that I am re-keywording. And might i say some are MAIN keywords that are missing.

Shelma1 · « **Reply #313 on:** July 04, 2016, 16:53 »

Omg. A few of my images suddenly stopped selling this weekend, and sure enough some of the most important keywords have been removed. Recent uploads also have missing keywords. Do I now have to go back through 10,000 images and re-keyword?

PhotoBomb · « **Reply #314 on:** July 04, 2016, 17:24 »

Quote from: Mantis on July 04, 2016, 16:29

Quote from: etudiante_rapide on July 04, 2016, 16:08
Quote from: Mantis on July 04, 2016, 08:11
We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers
IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Totally. That is happening now. I could not believe it....until yesterday when I went back to look at my CSV file and compare to my existing files. Low and behold half to a third of my keywords on most files are indeed missing, especially my older ones that I am re-keywording. And might i say some are MAIN keywords that are missing.

Well this caused me some concern - but I have just spent a fair amount of time checking images - old and new - and I don't see any evidence of this at all.

Mantis · « **Reply #315 on:** July 04, 2016, 17:34 »

Quote from: PhotoBomb on July 04, 2016, 17:24

Quote from: Mantis on July 04, 2016, 16:29
Quote from: etudiante_rapide on July 04, 2016, 16:08
Quote from: Mantis on July 04, 2016, 08:11
We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers
IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Totally. That is happening now. I could not believe it....until yesterday when I went back to look at my CSV file and compare to my existing files. Low and behold half to a third of my keywords on most files are indeed missing, especially my older ones that I am re-keywording. And might i say some are MAIN keywords that are missing.

Well this caused me some concern - but I have just spent a fair amount of time checking images - old and new - and I don't see any evidence of this at all.

I don't know how it happened, only speculating that it is an auto-check of some kind. But it is strange that I would put in 40 keywords (from my CSV) and only 10-15 are in the file. Last week I spend hours redoing a bunch, then I got burned out and quit. But there are a lot of my files that are awful, and strangely, lean on key words.

PhotoBomb · « **Reply #316 on:** July 04, 2016, 18:12 »

Quote from: Mantis on July 04, 2016, 17:34

Quote from: PhotoBomb on July 04, 2016, 17:24
Quote from: Mantis on July 04, 2016, 16:29
Quote from: etudiante_rapide on July 04, 2016, 16:08
Quote from: Mantis on July 04, 2016, 08:11
We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers
IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Totally. That is happening now. I could not believe it....until yesterday when I went back to look at my CSV file and compare to my existing files. Low and behold half to a third of my keywords on most files are indeed missing, especially my older ones that I am re-keywording. And might i say some are MAIN keywords that are missing.

Well this caused me some concern - but I have just spent a fair amount of time checking images - old and new - and I don't see any evidence of this at all.

I don't know how it happened, only speculating that it is an auto-check of some kind. But it is strange that I would put in 40 keywords (from my CSV) and only 10-15 are in the file. Last week I spend hours redoing a bunch, then I got burned out and quit. But there are a lot of my files that are awful, and strangely, lean on key words.

What kind of Files? - mine are all photos uploaded via the site uploader.

etudiante_rapide · « **Reply #317 on:** July 04, 2016, 23:00 »

Quote from: PhotoBomb on July 04, 2016, 17:24

Quote from: Mantis on July 04, 2016, 16:29
Quote from: etudiante_rapide on July 04, 2016, 16:08
Quote from: Mantis on July 04, 2016, 08:11
We have discussed "auto inspection" at SS for the last couple of years. I think this scenario pretty much shows that they are using automation for at least keywords and titles and maybe a few main image features like sharpness, which seems to be a common rejection reason for sharp images.

definitely, mantis.
check back on your approved images, and be shocked of how some of the keywords are sliced off
... i was shocked to see how many of my images were left with only a handful of keywords
which could mean no downloads.

sharpness too. try even having a slight motion in your image, to show panning or action of the subject..and it is rejected "out of focus".
resubmit it with sharpened edge, and it gets approved. or perharps, resubmit it without any change
and find a new reviewer and it gets approved too.

hint - skip the weekend reviewers
IF WE ALL LEAVE THEM WITH NO WORK, THEY MIGHT JUST QUIT ON THEIR OWN

Totally. That is happening now. I could not believe it....until yesterday when I went back to look at my CSV file and compare to my existing files. Low and behold half to a third of my keywords on most files are indeed missing, especially my older ones that I am re-keywording. And might i say some are MAIN keywords that are missing.

Well this caused me some concern - but I have just spent a fair amount of time checking images - old and new - and I don't see any evidence of this at all.

consider yourself lucky then. we would not be just saying it for fun , would we???
i would say, if your images tend to be selling well in a certain category,
and it happens to be where the factory outsourced are having their core sales,
that would be the first port that would be targeted.

i was astonished when i discovered as mantis did, the main keywords that gathered the regular sales suddenly went missing, and even say if you had two categories,
one would be gone.

it would not be across the board, since not everyone's port is a threat to the factory
special treatment accounts, just certain contributors... like i found out,
and now mantis and also shelma.

iow, those who had a certain kind of port that were selling regularly and then
for no reason suddenly see the sales and large single earnings disappearing
,... i would look back at the files to ensure your keywords and/or category is missing...

if the integral keywords are gone, the clients will not find your images that they regularly
look for, would they???
an easy way to shift the sales to their own buddies,etc..

no one needs to believe what we are experiencing. i only say this because of the evidences
- disappearance of SOD large earnings which i used to have regularly
- disappearance of earnings from certain subjects that used to sell well and regularly
- drop in earnings even though the uploads of new images which are of equal or
higher standard than those which were selling well.

skyfish · « **Reply #318 on:** July 05, 2016, 01:07 »

What i found in first taken for a test image: changed order of keywords in "approved images" and i didn't like this order, which moved all essential for this image keywords down, and moved up "environment description" keywords.
On the image page presented for buyer - keywords have a third order - alphabetic.

sky, blue, clouds, texture, girl, female, happiness, white, women, young, pretty, love, lifestyle, holiday, floral, - on ss approved images page
hanger,attractive, beauty, bridal, bride, celebration, cute, day, decor, dress, fashion, female, - what i sent minus one keyword deleted by me.
BTW with overall sudden drop in sales last 4 days this image does not sell anymore at all.
Edit: in catalogue manager keywords order is again different and again not the same i sent with the image!

Dumc · « **Reply #319 on:** July 05, 2016, 01:27 »

OK, now I'm really curious. I'm gonna check some of my images. Where did you people, who are missing keywords checked for them. On a page like the buyer would see the image and keywords or in that section, where you can edit your keywords (Approval status/Approved images...)?

I don't think that position of keyword matter at SS.

skyfish · « **Reply #320 on:** July 05, 2016, 01:30 »

other example:

Berlaymont,European Commission,institutions,government,headquarter,office,administration - my order

popular,street,national,travel,view,day,power,european,urban,culture,restored - SS order in catalogue manager

european, berlaymont, belgium, union, buildings, modern, popular, bruxelles, conemporary, - order on search result page

If keywords order does not participate in search then where is a reason to keep at least 3 different orders in the database?

To find image in "approved images" pages takes time, because search by id opens the image only in catalogue manager, but not on traditional page, where the order is different too. Dates on batch are useless because i sent image by image in that time.

I have verified some more images, and in all pages where keywords are availabl - catalogue manager, approved images, search result image details - in all pages order of keywords was different.

Jo Ann Snover · « **Reply #321 on:** July 05, 2016, 01:48 »

Quote from: Dumc on July 05, 2016, 01:27

...I don't think that position of keyword matter at SS.

I'm pretty sure order doesn't matter. It's entirely possible that the different display order has to do with different chunks of code written at different times that just happens to do different ordering. Not saying that's how things should be, but it's entirely possible for the order to vary without the order being in any way significant in search placement.

It is possible that buyers who search with one or more keywords and then purchase cause some sort of statistic to be updated that affects a search with Relevance sort order. Any statistics relating to purchases are going to keep changing over time, not stay the same as at upload time.

PhotoBomb · « **Reply #322 on:** July 05, 2016, 01:50 »

Quote from: Dumc on July 05, 2016, 01:27

OK, now I'm really curious. I'm gonna check some of my images. Where did you people, who are missing keywords checked for them. On a page like the buyer would see the image and keywords or in that section, where you can edit your keywords (Approval status/Approved images...)?

I don't think that position of keyword matter at SS.

I checked via the buyer side and through the Catalog manager.
I can't find any images with changes - meaning missing keywords.

And keyword position at SS doesn't matter.

skyfish · « **Reply #323 on:** July 05, 2016, 01:55 »

For missing keywords i will verify. I had in the past multiple cases of missing keywords at SS and iS.
And if the order is not important - but they keep 3 different orders!

Dodie · « **Reply #324 on:** July 05, 2016, 03:28 »

Quote from: Dumc on July 05, 2016, 01:27

OK, now I'm really curious. I'm gonna check some of my images. Where did you people, who are missing keywords checked for them. On a page like the buyer would see the image and keywords or in that section, where you can edit your keywords (Approval status/Approved images...)?

I don't think that position of keyword matter at SS.

I checked on buyer site in chronological order "New". Keywords for newer images are in alphabetical order but older ones are random. The problem is that after page 10 when I click the "next page" (big gray button), it jumps back to page 4. When I insert manually the page number in the box (11, 12, 13....), images are in random order, so I give up further checking.

What a mess!

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Author Topic: Email from SS - Regarding Repeated Words and Phrases in Image Titles (Read 51943 times)

Shelma1

Dodie

PigsInSpace

Mantis

stockastic

Jo Ann Snover

cathyslife

Dumc

Jo Ann Snover

Microstockphoto

etudiante_rapide

etudiante_rapide

Mantis

Shelma1

PhotoBomb

Mantis

PhotoBomb

etudiante_rapide

skyfish

Dumc

skyfish

Jo Ann Snover

PhotoBomb

skyfish

Dodie

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