Agency Based Discussion > Shutterstock.com
Email: Shutterstock: Asset Inquiry
hamikus01:
Hi,
I have got this email from Shutterstock ([email protected]) with this topic and text:
Do you know what is it or did you get the same email with the same question about your content?
Topic: Shutterstock: Asset Inquiry
Email: We've recently received a customer request to verify information regarding this content in your portfolio: (link to my image)
At your earliest convenience, please let us know the following:
What is the exact location and date of where this image was taken?
We thank you for your prompt response.
Shutterstock Sales Support Team
BigBubba:
Happened to me on SS and other sites, the client sometimes need to know 100% that this is the right location (readers trust).
Sent from my iPhone using Tapatalk
hamikus01:
Thank you for you reply.
I understand, that this question is relevant for image with some outdoor scenery, castle, village etc... and it is for customer sometimes important to know the right place and the date where the photo was taken.
But I have got this question regarding my image, which content photo of product on unidentified general place.
gnirtS:
I've had it a few times on here and elsewhere.
Seems genuine enough - usually for articles about a specific area or event where 100% accuracy needs to be guaranteed.
(Ive had it even for media where the location and date is specified in the description).
Mantis:
--- Quote from: BigBubba on October 01, 2021, 02:12 ---Happened to me on SS and other sites, the client sometimes need to know 100% that this is the right location (readers trust).
Sent from my iPhone using Tapatalk
--- End quote ---
I had that asked, looked at the image and never responded. The next thing I know is that the buyer contacted me directly and I sold the image to them for $450.
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