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Agency Based Discussion => Shutterstock.com => Topic started by: photorobot on October 22, 2017, 09:49

Title: File transfer error - rejection by strange reason
Post by: photorobot on October 22, 2017, 09:49

Have you ever received such message with rejected file "File Transfer Error -- Please check your file and resubmit."?
6 from 9 file were rejected with same reason that I've never seen before with previous 450 files.

Title: Re: File transfer error - rejection by strange reason
Post by: disorderly on October 22, 2017, 09:55

Yes, I've had that happen with a few files recently.  Mildly annoying but no big deal; just resubmit and hope it doesn't happen again.

Title: Re: File transfer error - rejection by strange reason
Post by: Pauws99 on October 22, 2017, 12:16

Used to get that quite a bit seemed a completely random thing

Title: Re: File transfer error - rejection by strange reason
Post by: Hannafate on October 22, 2017, 15:35

That's not a rejection.  That's a technical error with the upload.  Try again.

Title: Re: File transfer error - rejection by strange reason
Post by: Asthebelltolls on October 22, 2017, 22:54

Yes. Just happened to me today for the first time. 6 submitted. 6 rejected re "file transfer error". Very annoying.  >:(

Title: Re: File transfer error - rejection by strange reason
Post by: pancaketom on October 22, 2017, 23:43

I had a small batch, 4 accepted, one file transfer error, and one not reviewed.

Title: Re: File transfer error - rejection by strange reason
Post by: photorobot on October 23, 2017, 07:35

Thanks everybody. I resubmitted these images without any changes and today they had been accepted.