Agency Based Discussion > Shutterstock.com

Good lord, what did SS screw up now?

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derek:

--- Quote from: Mantis on November 10, 2017, 09:12 ---
--- Quote from: rinderart on November 10, 2017, 01:39 ---Yada wrote....."Are you surprised anymore when your computer locks and shuts down? When the web goes dead? When you get a site not found or 404 error?"


I dont know. It has never happened to me and if it did I can fix it or with a Phone call  have a guy here in 20 minutes..My wife also, she runs the Box Office around the world for all the major studios and If something isint right. It's fixed in a heartbeat. Doing Microstock is pretty low on our Joint priority Business Income List.. you can pretend you Love the Place all ya want. they could care less about you or anyone else. All I want is a site to be time and cost effective because I am.. all else is whining in My book.

And if it's on there side, then fix it, * it. I don't need anyone "Advocating" for me and change. I want them to do the Job "WE" pay for. * It. And I want smart people working for us. People that should have known to test this first.....Period. Yada,Yada.

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I think what we're seeing is that Oringer was able to take advantage of a model that made him rich. However, running a company is not his strong point.  Good leaders know how to build a strong infrastructure, build a positive culture, has excellent integration of the business platforms and has a robust annual operating plan and also a long range plan. Just read everything that is spelled out on Glassdoor, the stuff we see happening now, etc. That is poor leadership.  Agree that downtime is simply part of business, but everything I see tells me that there is horrible leadership at SS, no plan that includes anything other than hitting numbers at any cost.  Good companies also build people, they build relationships, they build capability, they diversify. I bet their KPI's are different for each group within SS.  And those KPI's are in conflict with other departments.  An example of a mismatched KPI is I need to build more widgets that the customer asked for because it lowers my cost per widget (my KPI).  The distribution center need less widgets because it is really expensive to store those widgets; they have to have the real estate to store, and have to pay taxes on those finished goods.  Those are conflicting metrics.  When that happens, companies become chaotic. Stack horrible people management on top of that, allow cliques to form and have control, and no processes to form good SOP and cross-platform integration and you are going to get something tantamount to what we see at SS today.

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Old staff gone, Alex was the last. Best guy ever but gone!...the suits and bean-counters moved in and thats it.

rinderart:
Alex is still there. thank god.

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