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Agency Based Discussion => Shutterstock.com => Topic started by: AYA on March 11, 2016, 09:08

Title: Solved-logging in problem
Post by: AYA on March 11, 2016, 09:08

Update-
In the end it was a weird internet connection problem; took me some time to figure it out and it's now solved!

hi everyone,
For the last 4 day, I've been having problems logging in to Shutterstock; when I get to the log in page I get the fields for my username and password but not the " I'm not a robot" test. when i try to connect, the site tells me to put in my security code, but I can't even see it ! All other sites are working normally.

Has that ever happened to anyone else? Did i miss an update on some program? is my firewall going crazy?

Any help would be appreciated as this is totally f*#@ing up my workflow.

Thanks!!

Title: Re: HELP please! no security code at Shutterstock log in!
Post by: Lana on March 11, 2016, 16:47

Tried a different browser? Like Chrome for instance?

Title: Re: Solved-logging in problem
Post by: gbalex on April 20, 2016, 10:10

Constant bugs on SS

This is the message I receive when trying to log on to SS.

"Your connection is not secure

The owner of contributor-accounts.shutterstock.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

Title: Re: Solved-logging in problem
Post by: FlowerPower on April 20, 2016, 10:41

Quote from: gbalex on April 20, 2016, 10:10

Constant bugs on SS

This is the message I receive when trying to log on to SS.

"Your connection is not secure

The owner of contributor-accounts.shutterstock.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

That's a Firefox problem not SS problem. I get the same alert on Adobe's website.

Title: Re: Solved-logging in problem
Post by: pancaketom on April 20, 2016, 16:59

I have a problem with their stupid captcha I'm not a robot but we'd like to make you do some work for us thing. pisses me off every time. (and it is hell with a slow or spotty internet connection).

Title: Re: Solved-logging in problem
Post by: gbalex on April 20, 2016, 19:23

Quote from: FlowerPower on April 20, 2016, 10:41

Quote from: gbalex on April 20, 2016, 10:10

Constant bugs on SS

This is the message I receive when trying to log on to SS.

"Your connection is not secure

The owner of contributor-accounts.shutterstock.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

That's a Firefox problem not SS problem. I get the same alert on Adobe's website.

If it was a firefox issue, I still would not be able to get in. I waited three hours and signed on again and had no problem the second time.