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Agency Based Discussion => Shutterstock.com => Topic started by: aiben on November 16, 2017, 03:03

Title: how i get my money
Post by: aiben on November 16, 2017, 03:03
hi everyone i reached the minimum payout on ss how i get my money thank you
Title: Re: how i get my money
Post by: dpimborough on November 16, 2017, 03:12
As long as you have set a payment method i.e. Paypal you will be paid automatically
you should have received the payment this month.

If you have not, go check your account settings and check your minimum payout and set your payout minimum to $35 and check your payout method.

And check their terms and conditions which should have done when you signed up

https://www.shutterstock.com/contributorsupport/articles/kbat02/000006586 (https://www.shutterstock.com/contributorsupport/articles/kbat02/000006586)
Title: Re: how i get my money
Post by: aiben on November 16, 2017, 03:20
hi sammy first thank you for your reply, i use payonner and i set my payout minimum i don't no what is the problem
Title: Re: how i get my money
Post by: dpimborough on November 16, 2017, 04:04
hi sammy first thank you for your reply, i use payonner and i set my payout minimum i don't no what is the problem

In that case maybe Payoneer payments take longer than Paypal which I use.

Other than that you will need to contact Shutterstock direct but don't expect a quick reply  :(
Title: Re: how i get my money
Post by: SpaceStockFootage on November 16, 2017, 04:08
Although.... you are aware that if you reach payout at any time during the month, you won't receive that payment until around the 7th to the 10th of the following month?

So if you just made payout today, you won't get it until December.