MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: NancyCWalker on October 19, 2008, 12:19
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I tried to sign up to SS last week but ran into a snag. My desired user name, my real name and my email are already listed as a member of Shutterstock. Since I have never been a member before this confused me so I used their sitemail forum to send them a note trying to figure out what's going on. However I have not received a response. Not even a "we got your message we're looking into it".
How long does it usually take for support to respond to a message?
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If your email is being used, then send a forgotten password request and log on and see what's up.
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they';re usually pretty reasonable -- a business day or so.
i've had similar problems with 'cascoly' being 'already used' -- in one case it had kept a signup from several YEARS ago. try to sign in with the name you want and ask for the password to be sent -- you may find out you'd forgotten you'd signed up.
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I hadn't thought of that. I don't remember ever signing up with the site. I've got my first 10 in now so we'll wait and see.
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I hadn't thought of that. I don't remember ever signing up with the site. I've got my first 10 in now so we'll wait and see.
Similar problem, my username was "already in use" as a buyer, so I couldn't get it as a photographer. OK so I took a different name. I don't understand, but I'm not going to fight the system. Too lazy. ;D
I'm pretty sure that I'm the buyer registered with that user name.