Author Topic: Huh? Can they do it like this? (Read 59673 times)

WarrenPrice · « **Reply #25 on:** December 04, 2010, 17:33 »

Quote from: nruboc on December 04, 2010, 17:03

Again, not trying to say OP is guilty, just that I'm definitely not giving him the benefit of the doubt over BS/SS

Hmmmmm... then what are you saying?

Looks like you are saying, "guilty until proven innocent" to me.

Blufish · « **Reply #26 on:** December 04, 2010, 17:34 »

Holy **** FD. I'm truly shocked. I hope they clear this up quickly and offer you a more detailed explanation. That is completely unreasonable.

cathyslife · « **Reply #27 on:** December 04, 2010, 17:43 »

There has to be some mistake, but I agree that it seems like there should be a better way to do this and give you more answers and details before just pulling everything down. I hope it gets sorted right away, FD.

RT · « **Reply #28 on:** December 04, 2010, 17:50 »

From the reply you got from them I'm guessing that it could be that one of the models in your portfolio has a grudge against you and has contacted the agency in question, or that you've uploaded some shots from a commissioned shoot maybe?

The action the agencies have taken may appear drastic but they have to take immediate action as soon as an allegation like this is made, otherwise they leave themselves liable. Hope you get it sorted asap.

markrhiggins · « **Reply #29 on:** December 04, 2010, 17:56 »

Good luck getting it sorted out. I do not understand why they would not just suspend "offending" pictures. It would have to be some big issue for them . It is poor policy to do it without giving detailed reasons

SNP · « **Reply #30 on:** December 04, 2010, 18:02 »

I hope it get sorted out justly...I'd hate to think of this happening unjustly to any contributor. someone posted above that they suspend judgment based on the OP's previous opinions about some other issue. sorry, but that's BS and censorship in its ugliest form. no one should be punished for their opinion on anything if their business practices are sound.

I don't know the OP and I'm not a contributor on SS or BS. I just wandered in and happened to read this. if he did nothing wrong, then he should have nothing to worry about and hopefully he's back online soon. crumby.

donding · « **Reply #31 on:** December 04, 2010, 19:12 »

I gotta say something...FD has been in microstock for a good while. I personally don't think he stole anyone's pictures.....That post that nruboc quoted didn't say he supported pirated software. He was just pointing out that in some countries legal versions are hard to come by and you don't know if what you're getting on a new computer is legal or not. If I misunderstood this please explain.

Perry · « **Reply #32 on:** December 04, 2010, 19:27 »

Using pirated software has nothing to do with image copyright.

loop · « **Reply #33 on:** December 04, 2010, 19:29 »

Quote from: Perry on December 04, 2010, 19:27

Using pirated software has nothing to do with image copyright.

Exactly. Should be obvious.

le_cyclope · « **Reply #34 on:** December 04, 2010, 19:42 »

Quote from: donding on December 04, 2010, 19:12

I gotta say something...FD has been in microstock for a good while. I personally don't think he stole anyone's .... (...). If I misunderstood this please explain.

No you did not misunderstand. FD never said he agree on such a situation. He said he has to deal with such situation. Describing a situation has nothing to do with opinion.

And trying to ignore this kind of problems never solved them...

Back to the topic, I'm pretty sure that with some explanations betwen FD and SS-BS everything will be back to normal...

Claude

crazychristina · « **Reply #35 on:** December 04, 2010, 20:11 »

Nice of them to do it right before the weekend. Hope you get it sorted soon or you might have to become an istock exclusive.

jbarber873 · « **Reply #36 on:** December 04, 2010, 20:21 »

Quote from: crazychristina on December 04, 2010, 20:11

Nice of them to do it right before the weekend. Hope you get it sorted soon or you might have to become an istock exclusive.

Out of the frying pan into the fire

donding · « **Reply #37 on:** December 04, 2010, 20:29 »

Quote from: jbarber873 on December 04, 2010, 20:21

Quote from: crazychristina on December 04, 2010, 20:11
Nice of them to do it right before the weekend. Hope you get it sorted soon or you might have to become an istock exclusive.

Out of the frying pan into the fire

LOL...

Eireann · « **Reply #38 on:** December 04, 2010, 20:56 »

Wow!
This has to be a mistake. No question about it.
Don't give up FD!
I stand by you 100% and I'm sure that every single one of your images is yours. I have no doubt whatsoever.
Contact them and ask for more information. Right away.
Let's hope this gets sorted out as fast as possible.
Good luck !

michaeldb · « **Reply #39 on:** December 04, 2010, 21:39 »

Quote from: markrhiggins on December 04, 2010, 17:56

...I do not understand why they would not just suspend "offending" pictures...

I don't understand either. Yesterday I got an email from SS that they had deleted one of my images. "We have removed the following images that you uploaded.... deleted because: Quality control - Removed per legal. Do not resubmit."

A potential copyright/trademark issue. I understand their reasons though I don't agree with them in the case of the image they removed. No big deal, not worth arguing about or getting upset. But I sure am glad that they didn't turn off my whole port! Then I would have freaked out for sure!!

nruboc · « **Reply #40 on:** December 04, 2010, 22:33 »

Quote from: loop on December 04, 2010, 19:29

Quote from: Perry on December 04, 2010, 19:27
Using pirated software has nothing to do with image copyright.

Exactly. Should be obvious.

Please explain the difference in your mind, IStock schill's:
http://en.wikipedia.org/wiki/Copyright_infringement_of_software

click_click · « **Reply #41 on:** December 04, 2010, 22:39 »

Quote from: michaeldb on December 04, 2010, 21:39

Quote from: markrhiggins on December 04, 2010, 17:56
...I do not understand why they would not just suspend "offending" pictures...
I don't understand either. Yesterday I got an email from SS that they had deleted one of my images. "We have removed the following images that you uploaded.... deleted because: Quality control - Removed per legal. Do not resubmit."

That happened to me as well with a car that was barely identifiable. No logos, no frontal or rear shot - and it was reason enough for SS's legal department to remove it. Image was removed - no harm done.

FD, I hope this works out for you asap. We can all just speculate at this point and I don't know how much this is helping you but also to me it sounds like that it might be a model/property release issue. Either a model didn't understand the contract when signing or someone doesn't like their property in your images (for whatever reason).

I really wish you all the best. First and foremost stay polite with SS's staff and I'm 100% sure that they will explain it to you in all detail!

crazychristina · « **Reply #42 on:** December 04, 2010, 23:43 »

Quote from: click_click on December 04, 2010, 22:39

Quote from: michaeldb on December 04, 2010, 21:39
Quote from: markrhiggins on December 04, 2010, 17:56
...I do not understand why they would not just suspend "offending" pictures...
I don't understand either. Yesterday I got an email from SS that they had deleted one of my images. "We have removed the following images that you uploaded.... deleted because: Quality control - Removed per legal. Do not resubmit."

That happened to me as well with a car that was barely identifiable. No logos, no frontal or rear shot - and it was reason enough for SS's legal department to remove it. Image was removed - no harm done.

FD, I hope this works out for you asap. We can all just speculate at this point and I don't know how much this is helping you but also to me it sounds like that it might be a model/property release issue. Either a model didn't understand the contract when signing or someone doesn't like their property in your images (for whatever reason).

I really wish you all the best. First and foremost stay polite with SS's staff and I'm 100% sure that they will explain it to you in all detail!

Quote

We discovered serious copyright infringement issues within your portfolio of images on Shutterstock Images, LLC.

I'm not seeing how this could be a MR or PR issue.

sharpshot · « **Reply #43 on:** December 05, 2010, 04:29 »

I would like to know why they take down all the portfolio and what happens to people that are away for a long time or don't get the email?

I really think they should just remove the images they think have a problem until they have had the contributors explanation.

I hope FD can sort this out without too much stress, I don't think I would cope with it too well. Do they realize how much some of us rely on this income? They might have the right to do this but surely there must be a better option than removing entire portfolios before the contributor knows about it?

leaf · « **Reply #44 on:** December 05, 2010, 04:40 »

Quote from: RT on December 04, 2010, 17:50

From the reply you got from them I'm guessing that it could be that one of the models in your portfolio has a grudge against you and has contacted the agency in question, or that you've uploaded some shots from a commissioned shoot maybe?

The action the agencies have taken may appear drastic but they have to take immediate action as soon as an allegation like this is made, otherwise they leave themselves liable. Hope you get it sorted asap.

this seems like a logical explanation as RT points out and it sure makes a difference from which side you look at it. If we had discovered a thief portfolio who stole all our pictures and uploaded them we would be angry with SS if they didn't remove the portfolio immediately. The fact that FD has been a submitter for so long though hopefully gives him the benefit of the doubt and it is strange, like other have said, that they couldn't just remove the offending pictures.

I hope this gets sorted out soon!

MatHayward · « **Reply #45 on:** December 05, 2010, 05:58 »

Back in the day before there was an exclusive photographer program at FT I had an account with Shutterstock. One day, out of the blue they closed my account and pulled all of my photos. Didn't bother to give the courtesy of an email, phone call..nothing. I finally got through to them and was told that because I was a moderator on the FT forum they did not want me there. Took about 6 months to get my money from them as I recall and getting through to anyone was like pulling teeth.

That really sucks for you dude and I'm sorry it has happened.

Good luck,

Mat

molka · « **Reply #46 on:** December 05, 2010, 06:03 »

that's awful. But you guys alwasy look for a very rational explanation as if ppl worked that way. god knows what happened, someone at SS doing a secondary inspection with a lightyear long que might just be a bit too conservative, etc... BUT seeing the 'range' of pictures thriving on SS, this supposed to a some misunderstanding.

molka · « **Reply #47 on:** December 05, 2010, 06:11 »

Quote from: rubyroo on December 04, 2010, 13:25

Whatever happened to 'innocent until proven guilty'?

thats criminal law, not business : )

Microbius · « **Reply #48 on:** December 05, 2010, 06:35 »

I couldn't believe it when I saw this thread. Totally unbelievable.
I hope they sort this soon.
Can't say I'm surprised that SS has acted like this though, given the other threads about contributors having work taken down without any investigation.

kamphi · « **Reply #49 on:** December 05, 2010, 06:38 »

they did the same thing to me....account suspended temporarly because of a possible copyright infridgement of some images...

so I tried several times to mail them and get no respond. Seems like they are looking to kick out some contributors

they worte me an email where they gave me a week to explain how I did some illustrations...So I ve tried to explain them carefully every single
work they where refering to

THE RESULT: no answer, no advisement...nothing! they simple disabled all my images and that`s it

that`s how the treat us contributors! hope you guys will not have any problems with them...and good luck with this GREAT + NICE AGENCIE!!!!

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Author Topic: Huh? Can they do it like this? (Read 59673 times)

WarrenPrice

Blufish

cathyslife

RT

markrhiggins

SNP

donding

Perry

loop

le_cyclope

crazychristina

jbarber873

donding

Eireann

michaeldb

nruboc

click_click

crazychristina

sharpshot

leaf

MatHayward

molka

molka

Microbius

kamphi

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