Author Topic: I still haven't been paid (Read 5786 times)

Phadrea · « **on:** November 20, 2013, 03:31 »

I was a due a payment on October 31st as I had over the payment threshold in my account. It is now 20th November and I have still not been paid. I have looked at my earnings tab and there is no info on delayed earnings payments. Anyone else been paid this month ?

Ron · « **Reply #1 on:** November 20, 2013, 04:02 »

Yeah I got paid fairly early, on the 5th or so

Phadrea · « **Reply #2 on:** November 20, 2013, 06:11 »

Now I am miffed $:-\$

leaf · « **Reply #3 on:** November 20, 2013, 07:08 »

Quote from: Herg on November 20, 2013, 06:11

Now I am miffed $:-\$

Did you get the email at the start of the month (on the 1st or 2nd usually) saying your royalties had been calculated and would be paid out? Perhaps you missed the payout amount by a few hours or something?

Phadrea · « **Reply #4 on:** November 20, 2013, 07:45 »

No. Last payout I got was 7th October. I have had no emails since.

leaf · « **Reply #5 on:** November 20, 2013, 07:52 »

Quote from: Herg on November 20, 2013, 07:45

No. Last payout I got was 7th October. I have had no emails since.

Perhaps you didn't quite reach payout before the change of the month then?

roede-orm · « **Reply #6 on:** November 20, 2013, 07:57 »

Got my payment as usual. You should ask them, errors and mistakes may happen from time to time. I'm sure, you will get your money soon.

JPSDK · « **Reply #7 on:** November 20, 2013, 08:13 »

you have checked of course:
that the payout limit is set at the amount you expect?
that your email adress is correct.
that your choice of payment is what you expect it to be.

Phadrea · « **Reply #8 on:** November 20, 2013, 08:41 »

Quote from: leaf on November 20, 2013, 07:52

Quote from: Herg on November 20, 2013, 07:45
No. Last payout I got was 7th October. I have had no emails since.

Perhaps you didn't quite reach payout before the change of the month then?

As I said at the beginning of the post I was over the payout threshold.

roboz · « **Reply #9 on:** November 20, 2013, 08:52 »

It doesn't really help you when I tell you, too, that I have been paid as usually. The best thing is always to get in contact with the support team. I am sure they can sort it out.

Phadrea · « **Reply #10 on:** November 20, 2013, 11:18 »

I have contacted them but not heard back yet.

JPSDK · « **Reply #12 on:** November 20, 2013, 13:59 »

See, thats what I like with shutterstock.
:-)

gostwyck · « **Reply #13 on:** November 20, 2013, 20:53 »

Any news yet on 'the strange case of the missing $100'? I've been sat on my hands awaiting further developments for a couple of days now. The tension is unbearable.

gostwyck · « **Reply #15 on:** November 24, 2013, 19:44 »

Herg. Have you been paid yet? What was/is the problem?

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Author Topic: I still haven't been paid (Read 5786 times)

Phadrea

Ron

Phadrea

leaf

Phadrea

leaf

roede-orm

JPSDK

Phadrea

roboz

Phadrea

anthonycorreia

JPSDK

gostwyck

anthonycorreia

gostwyck

anthonycorreia

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