MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: fleitao on September 08, 2007, 20:56

Title: Is SS down or it's just me ??
Post by: fleitao on September 08, 2007, 20:56

Hi all,

I can't access SS since 14:00 PM today... Either sites are "taking too long to respond"... Are they down ?? Is anybody else having the same problems or it's just me ??

Regards

Francisco Leitão

Title: Re: Is SS down or it's just me ??
Post by: Whiz on September 08, 2007, 21:01

I can access their site.

Title: Re: Is SS down or it's just me ??
Post by: hatman12 on September 08, 2007, 21:09

No problem down here in Australia.

Looks like it might be just you......

Title: Re: Is SS down or it's just me ??
Post by: PaulieWalnuts on September 08, 2007, 21:12

Works for me here in US. So, maybe just you.  ;D

Title: Re: Is SS down or it's just me ??
Post by: fleitao on September 08, 2007, 21:34

well, yes... looks like it's just me...

This is not good news because now i don't know what to do...  I can access everything, every single page but SS... Strange and has never happened since i started with them... Any suggestions ??

Thanks

Francisco Leitão

Title: Re: Is SS down or it's just me ??
Post by: Whiz on September 08, 2007, 21:37

Why don't you try restarting your computer. It might help.

Title: Re: Is SS down or it's just me ??
Post by: vinko on September 08, 2007, 21:41

In Croatia ok with SS site, but last 10 hours I have no one dwl when my money stopped on 899,95 $ . First time thats happened in last 3 months how long I am in this little biz yoke. I mean they have very humorous algoritm which is supported with some human help (random?). Wery often I look at different microstock forums  where many altruistic people wait to help one to another  but serious discussion abuot SS  politic (algoritam) never. I hope that in Spain now is also OK because my troubles with englaungage try so long. for revolution on microstocks and long live for baloons

Title: Re: Is SS down or it's just me ??
Post by: PaulieWalnuts on September 08, 2007, 21:45

Sounds like it may be a DNS issue. If you're using Windows click Start> Run> type CMD and click Ok> at the command prompt type ipconfig /flushdns and hit the enter key. This should get rid of any old records.

Also, check to see if this address works http://66.199.177.8 (http://66.199.177.8)

Title: Re: Is SS down or it's just me ??
Post by: Pixart on September 08, 2007, 21:49

If that doesn't work Francisco, sometimes I can't get on either for a few hours at a time.   I can usually get on Shutterstock.com though, and can log in from there.

Title: Re: Is SS down or it's just me ??
Post by: fleitao on September 08, 2007, 22:09

Thanks for all your help...

Unfortunately nothing you suggested is working... Guess i'll have to wait... Not my favourite option, but... I can't see what else can i do !

Regards

Francisco Leitão

Title: Re: Is SS down or it's just me ??
Post by: pauloresende on September 09, 2007, 04:32

I have the same problem Francisco. In my case the page open very slowly and the pictures (photos) don´t show.

Title: Re: Is SS down or it's just me ??
Post by: fleitao on September 09, 2007, 07:15

Can this be a problem related to the origin IP's ??
You're connecting also from Portugal, right ? So they must be unavailable to our IP's, or even our ISP (if it is the same). I'm on Sapo.

Does anybody mind putting a request on the support forum for them to take a look at this please ??

Thanks

Regards

Francisco Leitão

Title: Re: Is SS down or it's just me ??
Post by: pauloresende on September 09, 2007, 12:26

No i´m in cabovisão. Like i said i can login into the site but i can´t see the images. I already right into the forum regarding this problem.

Title: Re: Is SS down or it's just me ??
Post by: ptlee on September 09, 2007, 17:04

Hmmm... could be connectivity between your place and SS, that the pics timeout while loading on your browser.

cheers.

Title: Re: Is SS down or it's just me ??
Post by: fleitao on September 09, 2007, 20:23

After a lot of hours of no response, my situation is now like yours Paulo...

Loads up but no pictures. I can access the forums though. So seems that it's coming to a solution... Hopefully tomorrow it will be ok...

Regards

Francisco Leitão

Title: Re: Is SS down or it's just me ??
Post by: hatman12 on September 09, 2007, 20:36

It was like that for me last weekend for a day or two - lots of little red crosses instead of pictures.  It sorted itself out, so I'd just hang on if I were you.

Title: Re: Is SS down or it's just me ??
Post by: hatman12 on September 09, 2007, 20:38

Saw this note in another forum.  Perhaps it applies to you.....

"You're probably connected to sapo.pt/meo as an ISP. They're having problems with the peer1 network. Any sites on that network will not work..."

Title: Re: Is SS down or it's just me ??
Post by: fleitao on September 10, 2007, 19:31

Yep,

That was probably the problem... it's allright now... problem solved but left me a whole weekend without stats :(

Regards

Francisco Leitão