MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: BaldricksTrousers on March 29, 2017, 06:02

Title: Is SS reporting sales normally today?
Post by: BaldricksTrousers on March 29, 2017, 06:02
My sales stopped dead about 12 hours ago, which is very odd. Is there some delay in reporting or have I just hit a bad patch?
Title: Re: Is SS reporting sales normally today?
Post by: Artist on March 29, 2017, 06:15
My sales stopped dead about 12 hours ago, which is very odd. Is there some delay in reporting or have I just hit a bad patch?

working fine, try cleaning your browser cache.
Title: Re: Is SS reporting sales normally today?
Post by: BaldricksTrousers on March 29, 2017, 06:16
OK, got some now. Thanks.
Title: Re: Is SS reporting sales normally today?
Post by: derek on March 29, 2017, 11:21
Something funny is going on! extremely strange sales pattern today. Never experienced this.
Title: Re: Is SS reporting sales normally today?
Post by: Microstockphoto on March 29, 2017, 14:15
agree
Title: Re: Is SS reporting sales normally today?
Post by: Chichikov on March 29, 2017, 14:22
Same here.
No sales in the morning, and a lot arrived all together in the afternoon.
Now back to normal I think.

Title: Re: Is SS reporting sales normally today?
Post by: Brasilnut on March 29, 2017, 14:44
No, it's not working. I'm giving away my best stuff for a quarter!
Title: Re: Is SS reporting sales normally today?
Post by: ShadySue on March 29, 2017, 14:46
No, it's not working. I'm giving away my best stuff for a quarter!
That's not SS working 'normally'?
Title: Re: Is SS reporting sales normally today?
Post by: Stockmaan on March 29, 2017, 14:48
No sales today again! This is not normal at all! I have 4.5K+ images&footages. Normally cca 40sales/day.

Last week is R.I.P. here.
Title: Re: Is SS reporting sales normally today?
Post by: qunamax on March 29, 2017, 15:00
Dead since friday, I have tiny numbers but this hasn't happened since I had three times less images. Also had a complete bunch from yesterday rejected for focus, also odd.
Title: Re: Is SS reporting sales normally today?
Post by: dpimborough on March 29, 2017, 16:33
Usual collection of chump change  made more money searching down the back of the sofa :(
Title: Re: Is SS reporting sales normally today?
Post by: derek on March 30, 2017, 02:37
Stockmaan!!!  exactly the same pattern here but with 4800 files and 700 clips and NOT a cent since last night 23.00!  Also have a min of 40-50 sales per day and plenty of SOD's.
Not funny! something is wrong. Tons of screaming in their own forum.

They seem to strangel 0.38 contributors more and more . Spoken to a dozen of them earlier on and all in the same boat. Just strange!
Title: Re: Is SS reporting sales normally today?
Post by: ccbcc on March 30, 2017, 02:55
First half of the month was great, last half is pretty much dead. It makes no sense.
Title: Re: Is SS reporting sales normally today?
Post by: Justanotherphotographer on March 30, 2017, 03:39
In case no one else has reported it. They are having some technical problems at the moment which meant a few sales were miscalculated last month. I am guessing this is a continuation of that and it it will all be corrected at some point.
Title: Re: Is SS reporting sales normally today?
Post by: derek on March 30, 2017, 15:58
In case no one else has reported it. They are having some technical problems at the moment which meant a few sales were miscalculated last month. I am guessing this is a continuation of that and it it will all be corrected at some point.

yes I know. I had a refund of 0.38c.
Title: Re: Is SS reporting sales normally today?
Post by: Minsc on March 30, 2017, 16:19
They took $0.76 from me for February.

Everything seems to be reporting normally for me today.
Title: Re: Is SS reporting sales normally today?
Post by: Jo Ann Snover on March 30, 2017, 16:46
They took $0.76 from me for February.
...

How did you know about the refund - did they send you email?

I don't have any refund emails from SS and looking at my stats online, the numbers for Jan & Feb show the same totals as the two payout amounts, so I think I wasn't affected by these errors.
Title: Re: Is SS reporting sales normally today?
Post by: Minsc on March 30, 2017, 17:45
How did you know about the refund - did they send you email?

I don't have any refund emails from SS and looking at my stats online, the numbers for Jan & Feb show the same totals as the two payout amounts, so I think I wasn't affected by these errors.

I got a refund email a couple days ago. It's only 2 sub sales, so it probably happened in less than 30 minutes. If people didn't get a sale in that specific 30 minutes, it probably won't affect them.
Title: Re: Is SS reporting sales normally today?
Post by: Jo Ann Snover on March 30, 2017, 17:50
I got a refund email a couple days ago. It's only 2 sub sales, so it probably happened in less than 30 minutes. If people didn't get a sale in that specific 30 minutes, it probably won't affect them.

Thanks
Title: Re: Is SS reporting sales normally today?
Post by: derek on March 31, 2017, 01:05
Nope the site can not be working properly. A mate of mine with a staggering portfolio of. 40.000 files and not one download for over 24 hours by now and just a normal day for him is around 300 dls.

Yes he is pissed!
Title: Re: Is SS reporting sales normally today?
Post by: Brasilnut on March 31, 2017, 04:42
Quote
300 dls

 :o wow

That's at least $114/day only on subs!