MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: Semmick Photo on May 27, 2015, 15:35
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Anyone else?
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Yep
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Yes and a friend in New York reports the same :(
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Same in Spain.
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I'm getting on now (in the southwestern US), but the 15 images in my not-yet-submitted queue have disappeared.
I also had to go through 4-5 captcha-quizzes to get in. Is anybody else having to do that nowadays?
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it was slow for a bit but works fine now.
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I got a message that the site wasn't available about 30 mins ago and haven't been able to get on since then.
EDIT: just came back for me. I'm in NY
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Very, very slow to load.
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A regular occurrence, no other site goes down as often.
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Still not resolved
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Yeah, messed up again
Oops, something went wrong!
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Yeah, messed up again
Oops, something went wrong!
Yup really slow loading any screens this morning :(
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Yes, big problem today too...terribly slow or sometimes down.
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Yes!
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Same in Italy
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same here :(
sales decreasing as well :'(
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The buyer side of the site seems to be working, though.
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www.isitdownrightnow.com (http://www.isitdownrightnow.com) is reporting it's up and useable, but I'm not seeing that here. Not on IE, not on Chrome.
Buyer's side seems to be slow and erratic to me.
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Same in Romania.Very slow :(
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German Shutterstock access also doesn't work ... (Oops, something went wrong) ...
May be Shutterstock is just raising contributor's payouts :-)
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Does not load in Belgium
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Correction: www.shutterstock.com (http://www.shutterstock.com) is up and useable, according to isitdownrightnow, but www.submit.shutterstock.com (http://www.submit.shutterstock.com) is not.
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Main Shutterstock page is now an error page. No pages at all contributer or buyer seem to be responding. DNS? Hacking?
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Main Shutterstock page is now an error page. No pages at all contributer or buyer seem to be responding. DNS? Hacking?
Yea, not sure if they are in maintenance mode or hacked. If in maintenance then they should shoot an email that contributor portal will not be available for a day or two..
I am still worried as I have many files for upload..
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Still down, wow
A communication error occurred: "Connection refused"
The Web server may be down.
The Web server may be too busy.
The Web server may be experiencing other problems, preventing it from responding to clients.
The communication path may be experiencing problems.
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Slow or not working at all.
Sent from my iPhone using Tapatalk
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I just got in - zero sales so far today.
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UK here - it's buggered! (technical term)
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Seems to be working on my smartphone. For some reason
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Looks like it's still buggy, though. Forums won't come up. Catalog manager won't come up.
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Forum down Is a good thing :P
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Forum down Is a good thing :P
LOL!
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Down again.......!
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As long as the buyers side is up, and sales are simply not being reported for now, it's okay. If this is costing us sales, however...
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As long as the buyers side is up, and sales are simply not being reported for now, it's okay. If this is costing us sales, however...
Buyers side was down also from 3:30 AM EDST
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It's not just you! http://submit.shutterstock.com (http://submit.shutterstock.com) looks down from here.
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Yeah.....down again.
Some comments coming in at isitdownrightnow, even though that's reporting it's up, complaints are showing up there. Hope it's not buyers.
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The site just can't handle our enormous sales and massive royalties :P
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About a half hour ago - maybe more, I messaged them via Facebook. They replied they are aware and are working on it.
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Phone app seems to be working, no increase sales showing for the past few hours though!
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Buyer and contributor sites are back down again. What a joke that a company as large as this does not have a backup site. In todays internet world you need a backup plan and a diaster site. You cant afford to loose customers.
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They must be implementing some new and exciting changes that will increase all of our sales by 200%!
That was sarcasm. More like something that's going to take away more of our money. >:(
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down here in germany as well. would be great if they could give us time frame how much longer they are working on their site. and i hope it is nothing serious like a cyber attack.
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I notice some change. On image preview. Can't share on fb or twitter anymore.
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From Munich its working . . . . .
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It's down then it's up then down then up.
Can get to the home page but nowhere else.
Time to find out on their FB page WTFIGO!
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It is completely hosed here. Internal server errors coming up when I try and load the page.
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Down again both buyer and contributor
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They are reporting downtime on Twitter. Say they are working on it right now. :-\
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Oh I don't appreciate the new preview image page when you're not signed in. Hope It won't affraid potential new buyers.
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On FB they say they are working to fix it.
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Here in the Netherlands it's working again, both the buyer side and the contributor side. And I have made sales, fortunately.
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LOL Via shutterstock's twitter account
(http://www.virgin.com/sites/default/files/Articles/Entrepreneur/Pitch%20to%20rich%202015/Judges_04.jpg)
http://www.virgin.com/entrepreneur/pitch-to-rich-2015-judges-announced (http://www.virgin.com/entrepreneur/pitch-to-rich-2015-judges-announced)
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It was working for me yesterday but definitely down this morning. Buyer side seems to be working at least. I hope sales will still get credited correctly...
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On FB they say they are working to fix it.
Not seeing anything on their FB page or either Twitter page. OTH, people have been complaining on their bugs forum for 2 days about flaky behavior.
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You have to ask them about it then they will send you a response.
On FB they say they are working to fix it.
Not seeing anything on their FB page or either Twitter page. OTH, people have been complaining on their bugs forum for 2 days about flaky behavior.
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And it's down again ~ this is rubbish :(
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it was down a lot..not it works not id dosen't ....with 20k photos in port today i made 20 times lower than in an average day. good job!!
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Either way been down for well over two hours if not much longer.
Wanna bet this has a major big time effect on sales?
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5 dls today !!!!!!
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Still down, (UK).
Managed to get on a few time but when I have it has been very slow.
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actually they've been out to lunch for weeks with sales down 50% and no SOD for weeks since forever.
for this reason, i think that is why the IT ppl suddenly wokeup from their comatose or the bosses came back from the google convention or kickback-meeting with shareholders and try damage-control.
but i don't think anyone in HO is worried about anything as summer hols are already booked and they are going off to spend their kickbacks 8)
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Am I the only one experiencing a strong sense of Déjà vu? Only the name has changed.
I certainly hope that SS does nothing else remotely resembling what iStock did. :(
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Well something seems to be working. Although sub sales volume is about half the normal rate I've already had SOD's of $61 and $127 so far today.
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Not that most people care, but BigStock was flaky this morning too.
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Either way been down for well over two hours if not much longer.
Wanna bet this has a major big time effect on sales?
I finally got in just to see that I have a 0 day. Nice!
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Seems problems started from yesterday - i saw something strange with mobile app - changed last activity image, but this image didn't appear in sold images.
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I refreshed the browser on my sales chart - and watched a sale disappear yesterday! Access is sporadic today and slow at best.
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Am I the only one experiencing a strong sense of Déjà vu? Only the name has changed.
I certainly hope that SS does nothing else remotely resembling what iStock did. :(
i thought the same ... i even doublechk to see the OP did not make a typo to mean istock.
dead and buried http://www.microstockgroup.com/index.php?topic=25139.msg0;topicseen#new (http://www.microstockgroup.com/index.php?topic=25139.msg0;topicseen#new)...
must be an epidermic >:(
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Subs, ODs and a footage sale. No access to the forums. Things are looking good from my perspective 8)
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I've been with Shutterstock almost from the very beginning, about 10 years now. It's always been the most technically reliable agency, never down, never any serious glitches. During the last year or so it started to change noticeably. That combined with recent absurd image reviews could be an indication that Vogons are taking over...
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The site is always buggy and it has been buggier over the last week. Back up, but some images unavailable to buyers and the forum has pages that do not open at all.
The site goes down so often we should have a permanent thread to discuss the topic.
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Maybe....Just maybe there setting up to release the new forums?
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Maybe....Just maybe there setting up to release the new forums?
yay
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I just got home for a late lunch - I see not much has changed. Hopefully that will explain why I am showing zero sales for today and that it will all catch up later. I don't think so, though, because buyers are having trouble, too.
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That combined with recent absurd image reviews could be an indication that Vogons are taking over...
Or FIFA
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Maybe....Just maybe there setting up to release the new forums?
BS & SS are both down and shutterstock has stated that the forums are on different servers.
At the very least they are working on the main site and the roll out is not going well.
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Forums are back up.
Let the 'doom and gloom' continue.
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Forums are back up.
Let the 'doom and gloom' continue.
And the search finally works. Maybe they're starting to fix things.
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On the forums...
which doesnt explain yesterday when it was down when I originally tried to check.
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On the forums...
which doesnt explain yesterday when it was down when I originally tried to check.
Are we supposed to go search through the forums every day to see if they might shut something down then next day? They should have sent an email, tweet, or put up a notice on the contributor site at the very least shouldn't they? But you're right that doesn't explain why it's been broken so often recently.
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The sales side may have been up during all this, but I'm having my worst weekday all year, and worse than most weekend days. I sold more on Memorial day.
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On the forums...
which doesnt explain yesterday when it was down when I originally tried to check.
Are we supposed to go search through the forums every day to see if they might shut something down then next day? They should have sent an email, tweet, or put up a notice on the contributor site at the very least shouldn't they? But you're right that doesn't explain why it's been broken so often recently.
It is very clearly under the big "Announcements" heading on the contributor page.
Are they supposed to personally come over and knock on your door and hand you a monogrammed letter?
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You're right, I never look there since it's mostly stuff I don't care about or things that aren't really that important.
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The sales side may have been up during all this,
Sales side has issues also.
But glad it seems to be corrected - glad the forum search is working - can't say yes or no if this affected sales....average day ultimately.
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Site still flaky. Uploading slow and buggy
Also Forum page still has issues.
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You're right, I never look there since it's mostly stuff I don't care about or things that aren't really that important.
obviously you do care and the downtime announcements are important. Bit of a contradiction there
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You're right, I never look there since it's mostly stuff I don't care about or things that aren't really that important.
obviously you do care and the downtime announcements are important. Bit of a contradiction there
Mostly Ron. They didn't post there yesterday that the ftp was down, just that a few days ago it would be down for a couple hours. We all know it's been down a lot more than that.
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I've been with Shutterstock almost from the very beginning, about 10 years now. It's always been the most technically reliable agency, never down, never any serious glitches. During the last year or so it started to change noticeably. That combined with recent absurd image reviews could be an indication that Vogons are taking over...
or they got IT ppl from istock working with them ;D which explains deja-vu efffect on ss .
whatever, the cause of lower earning for sure has to be due to technical problems...if we can get in, clients cannot either. seems like some areas are fine, reportedly from the forum.
otoh, istock is doing better now, so maybe some of the ss disappearances have gone there ;D
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My video uploads still don't appear in the Ready to Submit section...even though everything appears to be up and running. Does anyone else experience the same thing?
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Its down again here... :(
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is down in asia
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It was down, but now ok in Begium
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Someone Inside SS is helping FT to become No. 1 for sure....
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FTP appears to be down here in the UK too so unable to upload