MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Roberto on October 03, 2016, 02:16

Title: JPG upload error in SS
Post by: Roberto on October 03, 2016, 02:16

via web upload:
"We can't accept the following files because we don't support that file type:"
all jpg files with same error

and via ftp, the half of images are mising, and the other lost the keywords and titles :(


somebody more with same problems?

Title: Re: JPG upload error in SS
Post by: Pauws99 on October 03, 2016, 02:36

thats why i stopped ftp loading.....get a few like that loading via web but normally work when i re upload. Currently seem to be "losing" my files for review...they told me to reload...not happy

Title: Re: JPG upload error in SS
Post by: Roberto on October 03, 2016, 05:26

Solved, with chrome navigator is OK, the error was with Microsoft edge

Quote from: Roberto on October 03, 2016, 02:16

via web upload:
"We can't accept the following files because we don't support that file type:"
all jpg files with same error

and via ftp, the half of images are mising, and the other lost the keywords and titles :(


somebody more with same problems?

Title: Re: JPG upload error in SS
Post by: Artist on October 03, 2016, 06:51

Quote from: Roberto on October 03, 2016, 05:26

Solved, with chrome navigator is OK, the error was with Microsoft edge

Quote from: Roberto on October 03, 2016, 02:16

via web upload:
"We can't accept the following files because we don't support that file type:"
all jpg files with same error

and via ftp, the half of images are mising, and the other lost the keywords and titles :(


somebody more with same problems?

I am also facing same issues with ftp and web
but I could not understand what solution you found.

Title: Re: JPG upload error in SS
Post by: qwerty on October 04, 2016, 03:22

Uploading with Microsoft edge = internet explorer doesn't work.
Uploading using goggle chrome works.