MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: rooby on July 15, 2014, 05:03

Title: Login problem
Post by: rooby on July 15, 2014, 05:03
Hi to all,

Since last night I have problems with login. It says that I entered wrong username or password. When try to reset password I get message that my email address cannot be found in database. Have anyone else issue like this? Thank you
Title: Re: Login problem
Post by: leo83 on July 15, 2014, 05:49
Same Here  >:(
Title: Re: Login problem
Post by: Shelma1 on July 15, 2014, 07:09
Yes, me too. I mentioned it in their forums. For me the issue is only with the home page...I can log in to the contributor page ok.
Title: Re: Login problem
Post by: rooby on July 15, 2014, 09:18
It was same issue for me. I can login into contributor part of site. I didn't pay attention where am I :D
Title: Re: Login problem
Post by: mojaric on July 15, 2014, 09:37
the big problem imho is that if buyers can't log in we don't get downloads  ???
Title: Re: Login problem
Post by: Maximilian on July 15, 2014, 09:43
hm no problems here
Title: Re: Login problem
Post by: 7Horses on July 15, 2014, 11:20
same problem here
Title: Re: Login problem
Post by: Shelma1 on July 15, 2014, 11:30
Maybe they've changed the login process? It seems contributors can't sign in from the buyer page.

http://submit.shutterstock.com/forum/viewtopic.php?t=140341 (http://submit.shutterstock.com/forum/viewtopic.php?t=140341)
Title: Re: Login problem
Post by: gnirtS on July 21, 2014, 09:12
Something has changed.  My android based stock sales apps can no longer sign in and the web based one goes to an initial different url before redirecting now.

Sent from my Nexus 7 using Tapatalk

Title: Re: Login problem
Post by: etudiante_rapide on July 23, 2014, 11:18
i log in several times daily and has never once had a problem.
but i noticed you mentioned smart phones, so maybe that's why, as i am still and always using my old desktop
and firefox (not always the updated ones, as i am lazy at updates).