MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: MircoV on June 13, 2016, 06:18

Title: Long review times?
Post by: MircoV on June 13, 2016, 06:18: Hello fellow contributors,

I already wrote support about it but no answer yet.

Normally photos are reviewed within 24 hours. I also submit editorial and those within few hours. But suddenly since Thursday none of my files are getting reviewed. I would say nothing if it would be other agency but that suddenly nothing happens is very strange to me and I am worried for a bug. Do you also experience significant delay / stucked in review?

Thanks.

Mirco
Title: Re: Long review times?
Post by: Microstockphoto on June 13, 2016, 06:50: sometimes its an hour sometimes its 3 days, just be patience it will all come good
Title: Re: Long review times?
Post by: MircoV on June 13, 2016, 06:56: I am very patience.

It is not about the time...it is about the sudden change. Editorial and commercial both suddenly stopped despite it are two different lines of reviewers.

I just got an answer on the SS forum and it seems that I am not the only one.

I just want to figure out if it is a glitch.
Title: Re: Long review times?
Post by: sgoodwin4813 on June 13, 2016, 07:41: The e-mail when you submit now says it could take up to five business days. if you submitted Thursday then they have up to Wednesday to still be in the time they promise. I wouldn't worry about it unless it takes longer than that. They might have had an unusually large number of submissions, some reviewers may have quit and haven't yet been replaced, or maybe some reviewers decided to take a few days off. Taking more than a day or two is not a crisis, and is still a lot faster than most other agencies.
Title: Re: Long review times?
Post by: MircoV on June 13, 2016, 08:12: I really understand it and I don't mind to wait even two weeks as long I am sure they are not stucked. For me the most strange is that editorial review also stopped. Two different review lines in the same moment. Somehow it gives me a strange feeling.

But perhaps everything is really allright and just coincidence.

Thanks!!!
Title: Re: Long review times?
Post by: suwanneeredhead on June 15, 2016, 11:55: Quote from: MircoV on June 13, 2016, 08:12
I really understand it and I don't mind to wait even two weeks as long I am sure they are not stucked. For me the most strange is that editorial review also stopped. Two different review lines in the same moment. Somehow it gives me a strange feeling.

But perhaps everything is really allright and just coincidence.

Thanks!!!
The site was down for hours today, maybe that's why... it seems to be coming back up now.
Title: Re: Long review times?
Post by: Pauws99 on June 15, 2016, 12:18: I guess I was lucky my editorials were reviewed in a few hours and as a bonus mostly accepted ;-)