MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: fritz on March 08, 2011, 17:08

Title: Mismatch
Post by: fritz on March 08, 2011, 17:08

There is mismatch between active images and total approved files.The last 8 approved images does not show up in my port.
Is this some glitch?

Title: Re: Mismatch
Post by: microstockphoto.co.uk on March 08, 2011, 17:36

Quote from: alexmk on March 08, 2011, 17:08

There is mismatch between active images and total approved files.The last 8 approved images does not show up in my port.
Is this some glitch?

It happens at times. Database takes time to update and synchronise between servers, don't worry, they should be there if you check tomorrow. Sometimes they do show up if you order pictures differently (newest first or most popular).

Rarely, it actually takes a few days, in which case it can be a problem, as new pictures get buried in the search results.

Title: Re: Mismatch
Post by: Mantis on March 08, 2011, 19:28

There is a knows system bug at Shutterstock.  According to Anthony they are aware of it and working to resolve.