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Author Topic: My portfolio suddenly become only 25 items while it's about 380 items !  (Read 5315 times)

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« on: September 01, 2016, 08:40 »
0
My portfolio suddenly become only 25 items while it's about 380 items !

I don't know is it SS problem , or this may be hack ????

Does any one has the same problem ???


« Reply #1 on: September 01, 2016, 08:41 »
0
same here. 800+ --> 13

« Reply #2 on: September 01, 2016, 08:43 »
0
same here 5000 --> 50 :o
« Last Edit: September 01, 2016, 08:45 by r2d2 »

« Reply #3 on: September 01, 2016, 08:43 »
0
same here. 800+ --> 13

Thanks a lot.
I wish they fix this sooon

« Reply #4 on: September 01, 2016, 08:43 »
0
same here 3500----330 ... :(

« Reply #5 on: September 01, 2016, 08:44 »
+1
My account says This contributor has no active images in their portfolio.    >:(


« Reply #6 on: September 01, 2016, 08:45 »
+1
 :'(

« Reply #7 on: September 01, 2016, 08:46 »
0
The same here, 95 instead of >500. Little panic

« Reply #8 on: September 01, 2016, 08:50 »
0
My images are gone too... Footage down to 10%...

It seems only the most popular ones are showing.
« Last Edit: September 01, 2016, 08:53 by increasingdifficulty »

« Reply #9 on: September 01, 2016, 08:51 »
0
oh, same here..
they really have a very bad team of developers. I rarely find other companies facing so many issues and bugs, and to top they don't even tell that they have scheduled maintenance going on.
Don't know where are they investing.

Tryingmybest

  • Stand up for what is right
« Reply #10 on: September 01, 2016, 08:51 »
0
Me too. 6000 down to 99.  ???

« Reply #11 on: September 01, 2016, 08:51 »
+1
Mine too!  Over 2,000 images are now 25.

Hooray!!! Negative portfolio growth!!! Every photographer's dream come true!!!

Johnski2015

« Reply #12 on: September 01, 2016, 08:52 »
0
same here - as usual no response from SS - is this a hack/theft/live code being applied to the to REAL environment/changes to algos... YAWN so tired of this LOL

As yet no response from ANY SS staff/management - this would be a laugh if it was not so serious

« Reply #13 on: September 01, 2016, 08:54 »
0
Same here, from allmost a thousand to only 7 !!??

Shelma1

« Reply #14 on: September 01, 2016, 08:57 »
0
Same here; about 85% of my port missing.

I suspect they're going back in and fixing all the "improvements" made under the guy who was recently canned. I notice things are returning to where they used to be last year.

« Reply #15 on: September 01, 2016, 09:03 »
0
I just got hit with that too right after uploading total of 85 when I've got just under 2k.

I wish things would go back to how it was before summer of 2013 but I can only dream.

« Reply #16 on: September 01, 2016, 09:11 »
0
303 down to 2...  :(


« Reply #17 on: September 01, 2016, 09:11 »
+1
not only our portfolio (from more then 2000 to 200) but search engine also.

for example search "santa claus" only 15 000 images :D :D

« Reply #18 on: September 01, 2016, 09:13 »
0
Yep same - 10,400 to 360

alno

« Reply #19 on: September 01, 2016, 09:20 »
0
It looks like only the popular items are shown. Those which appear first in every profile by default sorting.

« Reply #20 on: September 01, 2016, 09:24 »
+1
Interestingly, sales are pretty good...  8)

« Reply #21 on: September 01, 2016, 09:28 »
+1
Quick clean-up of the entire site removing everything that hasn't sold more than once or twice.

Fast, effective release.  8)

« Reply #22 on: September 01, 2016, 09:30 »
0
I have no active items in my portfolio, but my sets are still there SMH

« Reply #23 on: September 01, 2016, 09:30 »
0
Same here. All images - GONE.


Fab

« Reply #25 on: September 01, 2016, 09:33 »
+2
LOL...ss is full of bugs  8)

Tryingmybest

  • Stand up for what is right
« Reply #26 on: September 01, 2016, 09:54 »
+9
I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"  :P ;D


« Reply #27 on: September 01, 2016, 10:03 »
+1
errrrrrrrrr..... no announcement from SS  >:( >:( >:(
What's wrong with this new IT guy?

« Reply #28 on: September 01, 2016, 10:06 »
0
I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"  :P ;D

Haha good point!


« Reply #29 on: September 01, 2016, 10:07 »
0
90% of my port gone  8)

« Reply #30 on: September 01, 2016, 10:11 »
+1
I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"  :P ;D
;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D

« Reply #31 on: September 01, 2016, 10:14 »
0
I have 1300 image now, originaly I have 17000+  :-\ :-\ :-\ :-\ :-\

substancep

  • Medical, science, nature, and macro photography

« Reply #32 on: September 01, 2016, 10:17 »
0
Nothing, nada, all gone.

« Reply #33 on: September 01, 2016, 10:20 »
+1
My RPI has shot through the roof! Turned from the best run site out there to a laughing stock (ha ha) in a couple of months. They need to get a grip or Adobe will be cleaning up as the only site with any credibility.

« Reply #34 on: September 01, 2016, 10:20 »
0
yes shutterstock has replied in facebook and here is it.

Quote
Stefan Amer wth is going on my portfolio is gone, asked couple of friend same thing??????

Shutterstock
Shutterstock Hi Stefan. Our contributor support team would be able to answer any questions.
You can reach the via email at submit@shutterstock.com

« Reply #35 on: September 01, 2016, 10:27 »
0
Here is answer from Kate Shutterstock:


Thanks for flagging, we are aware of the situation and our tech team is working to fix it. 
 
As you know, we are investing heavily in upgrading the technology that powers Shutterstocks infrastructure, website, and mobile apps. With these improvements, well be able to deliver improved functionality and a better overall user experience.
 
While we are doing everything we can to ensure a smooth transition, there may be the occasional bump. We appreciate your understanding.

And link: http://forums.submit.shutterstock.com/topic/89228-entire-port-gone/page-8

« Reply #36 on: September 01, 2016, 10:37 »
+5
Here is answer from Kate Shutterstock:


Thanks for flagging, we are aware of the situation and our tech team is working to fix it. 
 
As you know, we are investing heavily in upgrading the technology that powers Shutterstocks infrastructure, website, and mobile apps. With these improvements, well be able to deliver improved functionality and a better overall user experience.
 
While we are doing everything we can to ensure a smooth transition, there may be the occasional bump. We appreciate your understanding.

And link: http://forums.submit.shutterstock.com/topic/89228-entire-port-gone/page-8
Thank god they don't run an airline what an amazing response. I have a post somewhere about lack of apology and corporate W*nk speak. If they are doing everything they can then they are clearly incompetent they are supposed to be the market leading technology company in this industry *.


« Reply #37 on: September 01, 2016, 10:41 »
0
9000+ down to 834 in port

Benozaur

« Reply #38 on: September 01, 2016, 10:50 »
0
Me too 186 clips from a total of 747

« Reply #39 on: September 01, 2016, 10:50 »
+4
Thank god they don't run an airline what an amazing response. I have a post somewhere about lack of apology and corporate W*nk speak. If they are doing everything they can then they are clearly incompetent they are supposed to be the market leading technology company in this industry *.

Amen to that. They are investing heavily in improvements...why don't they take that money, divide it up among contributors, and leave the site the way it was...working.  ::)

Noedelhap

  • www.colincramm.com

« Reply #40 on: September 01, 2016, 10:53 »
+4
Did SS hire former iStock IT staff?

Search is screwed up as well, it only shows a couple of pages on the buyer's side.
« Last Edit: September 01, 2016, 10:56 by Noedelhap »

« Reply #41 on: September 01, 2016, 10:54 »
0
Same here in the Netherlands, from 1988 to 247.

« Reply #42 on: September 01, 2016, 10:54 »
+1
85% images portofolio gone here
I miss old SS :(

« Reply #43 on: September 01, 2016, 11:00 »
0
Same here. I have about 2800, now 384  :o

All content seems to be online for the customers if the use the search engine at Shutterstock.

« Reply #44 on: September 01, 2016, 11:02 »
0
All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Shelma1

« Reply #45 on: September 01, 2016, 11:10 »
0
From Facebook:

Shutterstock: Hi Michele, so sorry about the trouble! We're currently working on a resolution and really appreciate your patience.

« Reply #46 on: September 01, 2016, 11:13 »
0
All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Sorry, my fault increasingdifficulty.


« Reply #47 on: September 01, 2016, 11:17 »
0
Mine are back....wonder if I get a head start and how long they will be there?

« Reply #48 on: September 01, 2016, 11:19 »
0
All my images have disapeared!

« Reply #49 on: September 01, 2016, 11:44 »
0
All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Only the ones considered by SS the most popular, which criteria is also unknown. They are not the most sold images, not in my case.
« Last Edit: September 01, 2016, 11:46 by Dodie »

« Reply #50 on: September 01, 2016, 11:59 »
+1
I'm back, baby! /Frank Costanza

« Reply #51 on: September 01, 2016, 12:36 »
0
I'm back, baby! /Frank Costanza

Me too. 2089 active images are a sweet, sweet sight!

« Reply #52 on: September 01, 2016, 13:30 »
0
They finally back :)
Thank God

« Reply #53 on: September 01, 2016, 14:04 »
+1
It would be great, if they would f*ck up in such a way, that someone else's port would be linked/merged with my portfoli and then I would get all the sales.

« Reply #54 on: September 01, 2016, 15:59 »
0
They back. Yeah!

substancep

  • Medical, science, nature, and macro photography

« Reply #55 on: September 01, 2016, 19:27 »
0
Earnings hve bben reset to zero too.


 

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