Author Topic: My portfolio suddenly become only 25 items while it's about 380 items ! (Read 11800 times)

Fab · « **Reply #25 on:** September 01, 2016, 09:33 »

LOL...ss is full of bugs

Tryingmybest · « **Reply #26 on:** September 01, 2016, 09:54 »

I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"

60D · « **Reply #27 on:** September 01, 2016, 10:03 »

errrrrrrrrr..... no announcement from SS

What's wrong with this new IT guy?

Stockmaan · « **Reply #28 on:** September 01, 2016, 10:06 »

Quote from: Tryingmybest on September 01, 2016, 09:54

I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"

Haha good point!

Stockmaan · « **Reply #29 on:** September 01, 2016, 10:07 »

90% of my port gone

Grafvision · « **Reply #30 on:** September 01, 2016, 10:11 »

Quote from: Tryingmybest on September 01, 2016, 09:54

I was very disappointed to find that only 1,785 images showed up when I searched the keyword "Marijuana"

Grafvision · « **Reply #31 on:** September 01, 2016, 10:14 »

I have 1300 image now, originaly I have 17000+ $:-\$ $:-\$ $:-\$ $:-\$ $:-\$

substancep · « **Reply #32 on:** September 01, 2016, 10:17 »

Nothing, nada, all gone.

Pauws99 · « **Reply #33 on:** September 01, 2016, 10:20 »

My RPI has shot through the roof! Turned from the best run site out there to a laughing stock (ha ha) in a couple of months. They need to get a grip or Adobe will be cleaning up as the only site with any credibility.

Artist · « **Reply #34 on:** September 01, 2016, 10:20 »

yes shutterstock has replied in facebook and here is it.

Quote

Stefan Amer wth is going on my portfolio is gone, asked couple of friend same thing???

Shutterstock
Shutterstock Hi Stefan. Our contributor support team would be able to answer any questions.
You can reach the via email at [email protected]

Stockmaan · « **Reply #35 on:** September 01, 2016, 10:27 »

Here is answer from Kate Shutterstock:

Thanks for flagging, we are aware of the situation and our tech team is working to fix it.

As you know, we are investing heavily in upgrading the technology that powers Shutterstock’s infrastructure, website, and mobile apps. With these improvements, we’ll be able to deliver improved functionality and a better overall user experience.

While we are doing everything we can to ensure a smooth transition, there may be the occasional bump. We appreciate your understanding.

And link: http://forums.submit.shutterstock.com/topic/89228-entire-port-gone/page-8

Pauws99 · « **Reply #36 on:** September 01, 2016, 10:37 »

Quote from: Stockmaan on September 01, 2016, 10:27

Here is answer from Kate Shutterstock:

Thanks for flagging, we are aware of the situation and our tech team is working to fix it.

As you know, we are investing heavily in upgrading the technology that powers Shutterstock’s infrastructure, website, and mobile apps. With these improvements, we’ll be able to deliver improved functionality and a better overall user experience.

While we are doing everything we can to ensure a smooth transition, there may be the occasional bump. We appreciate your understanding.

And link: http://forums.submit.shutterstock.com/topic/89228-entire-port-gone/page-8

Thank god they don't run an airline what an amazing response. I have a post somewhere about lack of apology and corporate W*nk speak. If they are doing everything they can then they are clearly incompetent they are supposed to be the market leading technology company in this industry *.

melking · « **Reply #37 on:** September 01, 2016, 10:41 »

9000+ down to 834 in port

Benozaur · « **Reply #38 on:** September 01, 2016, 10:50 »

Me too 186 clips from a total of 747

cathyslife · « **Reply #39 on:** September 01, 2016, 10:50 »

Quote from: Pauws99 on September 01, 2016, 10:37

Thank god they don't run an airline what an amazing response. I have a post somewhere about lack of apology and corporate W*nk speak. If they are doing everything they can then they are clearly incompetent they are supposed to be the market leading technology company in this industry *.

Amen to that. They are investing heavily in improvements...why don't they take that money, divide it up among contributors, and leave the site the way it was...working.

Noedelhap · « **Reply #40 on:** September 01, 2016, 10:53 »

Did SS hire former iStock IT staff?

Search is screwed up as well, it only shows a couple of pages on the buyer's side.

RobertCollin · « **Reply #41 on:** September 01, 2016, 10:54 »

Same here in the Netherlands, from 1988 to 247.

akaza · « **Reply #42 on:** September 01, 2016, 10:54 »

85% images portofolio gone here
I miss old SS

kjekol · « **Reply #43 on:** September 01, 2016, 11:00 »

Same here. I have about 2800, now 384

All content seems to be online for the customers if the use the search engine at Shutterstock.

increasingdifficulty · « **Reply #44 on:** September 01, 2016, 11:02 »

Quote from: kjekol on September 01, 2016, 11:00

All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Shelma1 · « **Reply #45 on:** September 01, 2016, 11:10 »

From Facebook:

Shutterstock: Hi Michele, so sorry about the trouble! We're currently working on a resolution and really appreciate your patience.

kjekol · « **Reply #46 on:** September 01, 2016, 11:13 »

Quote from: increasingdifficulty on September 01, 2016, 11:02

Quote from: kjekol on September 01, 2016, 11:00
All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Sorry, my fault increasingdifficulty.

Pauws99 · « **Reply #47 on:** September 01, 2016, 11:17 »

Mine are back....wonder if I get a head start and how long they will be there?

Apegz · « **Reply #48 on:** September 01, 2016, 11:19 »

All my images have disapeared!

Dodie · « **Reply #49 on:** September 01, 2016, 11:44 »

Quote from: increasingdifficulty on September 01, 2016, 11:02

Quote from: kjekol on September 01, 2016, 11:00
All content seems to be online for the customers if the use the search engine at Shutterstock.

No, not at all. Only the most popular files will show. Check the search count, there are hundreds of thousands of images missing.

Only the ones considered by SS the most popular, which criteria is also unknown. They are not the most sold images, not in my case.

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Author Topic: My portfolio suddenly become only 25 items while it's about 380 items ! (Read 11800 times)

Fab

Tryingmybest

60D

Stockmaan

Stockmaan

Grafvision

Grafvision

substancep

Pauws99

Artist

Stockmaan

Pauws99

melking

Benozaur

cathyslife

Noedelhap

RobertCollin

akaza

kjekol

increasingdifficulty

Shelma1

kjekol

Pauws99

Apegz

Dodie

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