Post by: YadaYadaYada on November 06, 2017, 18:04
It uses the computer vision technology for keyword suggestions, which I have a feeling is not an improvement, but from what we've seen a good joke. The suggestions are rolling in, besides where to stick it and something about never seeing the Sun. Best one is showing all the data so we don't need to scroll to see all about a submission. Work in progress.
Did most of us get over the front page and map change enough to enjoy the new look? I think the new editor is going to be easier and faster, once they get it sorted out better. Now about the whole site, submission lags, ftp errors, upload errors and sales. Things that actually matter?
Post by: PhotoBomb on November 06, 2017, 18:11
Post by: dbvirago on November 06, 2017, 18:49
Well someone had to start this thread, now let the screaming begin. So far I like it and no they don't have to ask us before they change their site.
It uses the computer vision technology for keyword suggestions, which I have a feeling is not an improvement, but from what we've seen a good joke. The suggestions are rolling in, besides where to stick it and something about never seeing the Sun. Best one is showing all the data so we don't need to scroll to see all about a submission. Work in progress.
Did most of us get over the front page and map change enough to enjoy the new look? I think the new editor is going to be easier and faster, once they get it sorted out better. Now about the whole site, submission lags, ftp errors, upload errors and sales. Things that actually matter?
First, they should have fixed all those things before rolling this out. Putting something new on a platform that is broken is a recipe for failure.
Second, they should have got it all sorted out before rolling that out. Part of that sorting out involves testing, including beta testing and focus groups with real users.
Post by: pancaketom on November 06, 2017, 21:01
Post by: Jo Ann Snover on November 06, 2017, 21:04
Post by: dbvirago on November 06, 2017, 21:10
Post by: PhotoBomb on November 06, 2017, 22:21
I just submitted a couple of files and everything looks the same to me - did I misunderstand what page you were referring to or is this rolling out in phases. I'm on the US West Coast
In on the west coast also and I'm not seeing the new format either - thank goodness.
Post by: Artist on November 06, 2017, 23:46
Post by: vladimir on November 07, 2017, 01:26
Post by: suz7 on November 07, 2017, 03:15
:o
Post by: suz7 on November 07, 2017, 03:17
Post by: Chichikov on November 07, 2017, 04:05
What an exciting improvement!!
Post by: Shelma1 on November 07, 2017, 04:53
Meanwhile the problems they've had for many months have not been solved. I still have to upload everything four times because most of the files disappear upon uploading, still get the same stupid error messages about not uploading a matching jpg, and now when there's an error you get a popup that just tells you there's an error but not what the error is...you have to click the popup to see the error and then click it again to get back to editing. No more seeing everything at a glance, you have to click a stupid button to edit more than one image at a time...I think these guys were high when creating this and thought of it as a video game, with secret hidden chambers and levels and surprises around every corner, mwaaa ha ha haaaaa.
Post by: Shelma1 on November 07, 2017, 04:57
If it is as an exciting improvement as the front page change was I don't think I'll be very happy with it.
It's even more exciting.
Post by: Chichikov on November 07, 2017, 05:02
If it is as an exciting improvement as the front page change was I don't think I'll be very happy with it.
It's even more exciting.
I should say orgasmic!
Post by: Mir on November 07, 2017, 05:33
Post by: Mir on November 07, 2017, 05:45
Post by: sgoodwin4813 on November 07, 2017, 08:41
I'm hoping it isn't as bad as everyone is saying but am dreading to try.
Post by: Mrblues101 on November 07, 2017, 08:59
So I do not think it was a positive change :(
I'm happy to see that I can see more that 40 images per page, before, that bothered me; but anyway, I prefer old system.
By the way, did someone noticed that now the images are given in a single category and not two as before?
Post by: Shelma1 on November 07, 2017, 09:04
Post by: Mrblues101 on November 07, 2017, 09:09
Can no longer edit after submission. The old editor is still there, and you can make changes, but the changes never appear. So you can forget trying to change things afterwards in order to get words accepted (the new system doesn't seem to accept British spelling, some city names, or slang words like "xmas," for example).
When the system detects a misspelling word (or what system interprets as misspelling word) it is marked with red, so you need to select it and chose "This is correct"; but once you chose "This is correct" for this word you can keep using this word without any future advice about misspelling ... thats amazing so you can create your own dictionary; the problem is that this new dictionary is "deleted" after you get out of the submitted section and if you go again you will get the misspelling advice again...
Post by: Quasarphoto on November 07, 2017, 09:22
Post by: Shelma1 on November 07, 2017, 09:27
Post by: Shelma1 on November 07, 2017, 09:28
Can no longer edit after submission. The old editor is still there, and you can make changes, but the changes never appear. So you can forget trying to change things afterwards in order to get words accepted (the new system doesn't seem to accept British spelling, some city names, or slang words like "xmas," for example).
When the system detects a misspelling word (or what system interprets as misspelling word) it is marked with red, so you need to select it and chose "This is correct"; but once you chose "This is correct" for this word you can keep using this word without any future advice about misspelling ... thats amazing so you can create your own dictionary; the problem is that this new dictionary is "deleted" after you get out of the submitted section and if you go again you will get the misspelling advice again...
So each one of their tens of thousands of contributors now has to do the work of creating their own dictionary, instead of their IT department simply not fuhcking things up.
Post by: Sstr on November 07, 2017, 10:03
Post by: Mrblues101 on November 07, 2017, 10:21
Can no longer edit after submission. The old editor is still there, and you can make changes, but the changes never appear. So you can forget trying to change things afterwards in order to get words accepted (the new system doesn't seem to accept British spelling, some city names, or slang words like "xmas," for example).
When the system detects a misspelling word (or what system interprets as misspelling word) it is marked with red, so you need to select it and chose "This is correct"; but once you chose "This is correct" for this word you can keep using this word without any future advice about misspelling ... thats amazing so you can create your own dictionary; the problem is that this new dictionary is "deleted" after you get out of the submitted section and if you go again you will get the misspelling advice again...
So each one of their tens of thousands of contributors now has to do the work of creating their own dictionary, instead of their IT department simply not fuhcking things up.
Not really, what i say is that after you chose a word as not misspelling they dont ask for this word again, like if the system create a dictionary with the words that you select as not misspelling; but finally this dont work like this because once you go out submit section and enter again, words are showing as misspelling again....
Post by: Shelma1 on November 07, 2017, 10:53
First, it deleted the title and category from all images but one.
Then I had to go in and edit the other two images individually.
So I put in the titles and categories.
Then the system deleted the keywords.
I only found out because when I hit "submit" a really super coolio window popped up telling me I had to correct the errors, but didn't tell me what the errors were, so I had to click the coolio popup to get rid of it, then select each image individually and scroll down on the right hand side to see what was wrong, which is when I saw all my keywords were missing.
At that point I'd spent 15-20 minutes doing what would normally take about 3 minutes, and the end result was one image submitted and two without keywords.
Then the system deleted the titles and categories too, so I'm left with two images with nothing.
I wish you all luck. If you're on the west coast and still have the old system, submit everything NOW.
Post by: YadaYadaYada on November 07, 2017, 12:19
2011 - Thx for the efford but as for me the Legacy Editor is the best of all versions I am using it and i like it. It easy to work and had no bugs. Please dont remove it .
2011 - I am having some issues with the new content editor, specifically with the keyword bubbles. The batch editor was fine for me before but now if I want to add additional keywords and type them in fast I need to click on the screen after each word for it to recognise a new word rather than bunching a series of keywords into 1 bubble.
and complaints that the editor made unwanted changes when all files was clicked. Now people want that editor and don't want the new one. What will you say in five years if a new editor comes along? Bring back the 2017 version? ;D
Post by: Jo Ann Snover on November 07, 2017, 13:49
Doesn't matter what the year is.
SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.
This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.
Post by: Shelma1 on November 07, 2017, 16:41
If I had a leaky faucet and the repair resulted in me having to turn three more handles and tap a button to get cold water...and the thing still leaked...I'd be pretty PO'ed. The issue's still there, and now I have to jump through hoops for a glass of water.
Post by: rinderart on November 08, 2017, 00:31
and I'll bet a Months commission that the "Crack" IT team whoever they have or contracted with has either. There is a man on the SS forum Called Deymos that could make this submission system and the general Forums the best of the best and I've written to them about it.
Not even a note saying Thanks. he is amazing and, a contributor who gets it. People who get paid to do work like this should know 1000% what we do. Over and Over. Of all the dumb stuff I've seem them do and the continued Bugs for years.....Im embarrassed to refer people , And have been for years.....At least Pros.
This ain't for them anymore and becoming less and less for me also and a whole bunch of others. us Old folks still Talk a Lot. We really do.
I wish My old friend Jon would get it.....I don't think he will, Something mighty strange happens when you have a Billion dollars.... contributor level folks
Are Not on his list of what to pay attention to. Or even address anymore.
Man o Man I wish it was 2003 and knew what I know now and what 10% came true That we talked about. reviewers were contributors, I was and still talk to old friends still are that are reviewing.
Jon Called Me all the time about advice on what camera to buy . Now, he has No clue who I am.I called him On his cell on the floor of the NYSE "That Day" when he was on on floor. He said "were very excited" Not a word since.
So Much for friendship. I have friends much more Important than Him that call all the time...............................Oh well. If I were Jon I would buy a huge Boat that holds his Helicopter. Get some friends, if he has real Ones and travel the world.....really!!!!
Post by: aiben on November 08, 2017, 03:06
Post by: dpimborough on November 08, 2017, 03:47
hi where you are find this new interface i have the old lol ;D
It seems they have rolled out the new editor to selected areas so if you have the old submission page it's likely you will get the new interface some time in the future
Post by: NeonRobot on November 08, 2017, 04:16
I just submitted a couple of files and everything looks the same to me - did I misunderstand what page you were referring to or is this rolling out in phases. I'm on the US West CoastI have no changes too. I am in Germany in terms of ip. My colleague reported new interface in eastern part of Russia.
Post by: Shelma1 on November 08, 2017, 05:01
Post by: Shelma1 on November 08, 2017, 07:45
Here you go. I have more than 30 images to edit, but can only see two at a time. Have to scroll to see and select images. Have to click on "Multi Select" at the top right to select more than one image at a time. (Otherwise when you click on another image the first one you clicked on will be unselected.) On the right you input all your info, but you have to scroll up and down to get to description, category, keywords, editorial, illustration, etc. boxes.
There's no longer any label telling you if an image is an eps...you just have to read the name of your file underneath. But if your name is long, there won't be enough room for the file extension to show, so you have to scroll all the way down on the right to see whether the system automatically checked the "illustration" box for you.
The site no longer tells you how many keywords you've input, just plus or minus 50.
If a word is misspelled, you have to click on it and choose from a drop down menu to choose a new spelling or say it's correct, but the system will not save that spelling as correct so you need to do that every time.
Will people adjust and become more efficient at using this clunkier system? Sure, but why should we have to? Just make it simple to use.
Post by: noodle on November 08, 2017, 08:11
From uploading problems, to accepting any junk contributers throw at them... gawd this site went from #1 and respectable to trash...
Post by: Chichikov on November 08, 2017, 08:16
(https://i.pinimg.com/564x/c9/c3/8a/c9c38a350f9f41a664dbe1bed1034574.jpg)
Here you go. I have more than 30 images to edit, but can only see two at a time. Have to scroll to see and select images. Have to click on "Multi Select" at the top right to select more than one image at a time. (Otherwise when you click on another image the first one you clicked on will be unselected.) On the right you input all your info, but you have to scroll up and down to get to description, category, keywords, editorial, illustration, etc. boxes.
There's no longer any label telling you if an image is an eps...you just have to read the name of your file underneath. But if your name is long, there won't be enough room for the file extension to show, so you have to scroll all the way down on the right to see whether the system automatically checked the "illustration" box for you.
The site no longer tells you how many keywords you've input, just plus or minus 50.
If a word is misspelled, you have to click on it and choose from a drop down menu to choose a new spelling or say it's correct, but the system will not save that spelling as correct so you need to do that every time.
Will people adjust and become more efficient at using this clunkier system? Sure, but why should we have to? Just make it simple to use.
You should post this on the Shutterstock forum
Post by: YadaYadaYada on November 08, 2017, 10:18
hi where you are find this new interface i have the old lol ;D
They like you better. :) I think they started the test and torture on the East coast.
Post by: YadaYadaYada on November 08, 2017, 10:37
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.
Doesn't matter what the year is.
SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.
This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.
Have a little patients is not the same as chill. The same editor that people were in an uproar over and threatening to leave in 2011 is not the one that some have said, bring back the old editor or I'm not uploading anything. Just seems like we've been through this before and the final product was better. Of course I agree, we are the testers and anyone with 2c worth of brains at HQ would have foreseen some of the obvious flaws.
I like the larger preview, but it makes the page unmanageable. We shouldn't have to scroll down to see what we're doing and what's necessary for the image. Everything line by file worked fine. Keyword suggestions are a joke. The spelling error, click for each one, is terrible. Overall someone who did the programming, has probably never submitted an image.
Now they are asking for help and what to change and some of the same loudest complainers are saying, nope, I'm not going to help them. Same loud complainers who say I'm not uploading unless you bring back the old system, are writing daily about how the new editor doesn't work, as they are uploading. Which is it? Just can't win?
If they ask me what to improve I'd be happy to tell them and help all of us get a better interface completed sooner.
Don't forget they are trying to improve the site for us, the long term effect should be making our editing better. They didn't just throw this out to keep the website staff busy on some useless project. At least that's my hope. ::)
Post by: rinderart on November 08, 2017, 10:52
Post by: Shelma1 on November 08, 2017, 11:16
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.
Doesn't matter what the year is.
SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.
This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.
Have a little patients is not the same as chill. The same editor that people were in an uproar over and threatening to leave in 2011 is not the one that some have said, bring back the old editor or I'm not uploading anything. Just seems like we've been through this before and the final product was better. Of course I agree, we are the testers and anyone with 2c worth of brains at HQ would have foreseen some of the obvious flaws.
I like the larger preview, but it makes the page unmanageable. We shouldn't have to scroll down to see what we're doing and what's necessary for the image. Everything line by file worked fine. Keyword suggestions are a joke. The spelling error, click for each one, is terrible. Overall someone who did the programming, has probably never submitted an image.
Now they are asking for help and what to change and some of the same loudest complainers are saying, nope, I'm not going to help them. Same loud complainers who say I'm not uploading unless you bring back the old system, are writing daily about how the new editor doesn't work, as they are uploading. Which is it? Just can't win?
If they ask me what to improve I'd be happy to tell them and help all of us get a better interface completed sooner.
So are you on the forums pointing out all the flaws in order to be helpful? Or just here snarking at the people who actually are on the forums pointing things out? If you'd be happy to tell them and help all of us get a better interface completed sooner, go for it. They're on the forums responding to comments. Maybe if you're loud enough they'll email you and invite you to waste time on the phone with them.
Post by: Mrblues101 on November 08, 2017, 12:05
Post by: Jo Ann Snover on November 08, 2017, 12:25
new Interface in Los Angeles 2PM yesterday.
Just checked in my neck of the woods (Seattle area) and I have the old interface. I did get a bizarro error message for one of three files - that it was 0 x 0 = 0 pixels (0.0 megapixels) and that I should upload the corresponding EPS file!
I did upload the jpeg again and then found the earlier upload had been fine (so I had four files to submit)...so they're clearly still working out issues. I deleted all the files and will try again later when I can see the new interface for myself :)
Post by: PhotoBomb on November 08, 2017, 12:33
Post by: Shelma1 on November 08, 2017, 12:49
new Interface in Los Angeles 2PM yesterday.
Just checked in my neck of the woods (Seattle area) and I have the old interface. I did get a bizarro error message for one of three files - that it was 0 x 0 = 0 pixels (0.0 megapixels) and that I should upload the corresponding EPS file!
I did upload the jpeg again and then found the earlier upload had been fine (so I had four files to submit)...so they're clearly still working out issues. I deleted all the files and will try again later when I can see the new interface for myself :)
I got the same error just before they switched over to the new interface.
Post by: guy on November 08, 2017, 23:58
-uploading a reference file is easier now. You don't have to manually enter a title for the file anymore.
-the keyword suggestion feature is a bit weird and doesn't always seem to come up with relevant words. I do like that the keyword editor automatically decides which keywords are redundant as you enter them. There's no more submitting a file, then having to resubmit it because SS found redundancies.
-there are no longer 2 categories per image, now there's just one. The category selection is still very limited. I don't like sites that offer a million to choose from, but SS has fewer than I'd like.
Overall it seems a bit smoother, but I only upload about 5 images at a time so I don't know what this would be like for a photo contributor who uploads a greater volume all at once.
Post by: Jo Ann Snover on November 09, 2017, 01:59
Post by: PhotoBomb on November 09, 2017, 02:07
Post by: fotorob on November 09, 2017, 04:20
I also reverted back to the old editor this evening.
How do you do that?
Post by: Chichikov on November 09, 2017, 05:19
I also reverted back to the old editor this evening.
How do you do that?
ctrl Z on Windows
cmd Z on Mac
Post by: Steveball on November 09, 2017, 06:41
Post by: PhotoBomb on November 09, 2017, 09:18
I also reverted back to the old editor this evening.
How do you do that?
I didn't do anything. But this morning I'm still back to the old editor.
Post by: Video-StockOrg on November 09, 2017, 10:34
Post by: YadaYadaYada on November 09, 2017, 12:50
Complaining about badly designed software, software with bugs or the fact that instead of paying for a set of decent QA people, SS hopes contributors will do their QA for free is perfectly reasonable.
Doesn't matter what the year is.
SS is a public company that takes the lion's share of what buyers pay them to run an agency. For that lion's share they need to do their job, competently. Contributors can certainly report the odd bug, but it sounds from the SS forum posts as if this unasked for feature update isn't ready for alpha testing.
This isn't some cooperative project where we all pitch in - and if it ever was, it has long, long since ceased to be. Suggesting we should all just chill strikes me as dismissive and rude.
Have a little patients is not the same as chill. The same editor that people were in an uproar over and threatening to leave in 2011 is not the one that some have said, bring back the old editor or I'm not uploading anything. Just seems like we've been through this before and the final product was better. Of course I agree, we are the testers and anyone with 2c worth of brains at HQ would have foreseen some of the obvious flaws.
I like the larger preview, but it makes the page unmanageable. We shouldn't have to scroll down to see what we're doing and what's necessary for the image. Everything line by file worked fine. Keyword suggestions are a joke. The spelling error, click for each one, is terrible. Overall someone who did the programming, has probably never submitted an image.
Now they are asking for help and what to change and some of the same loudest complainers are saying, nope, I'm not going to help them. Same loud complainers who say I'm not uploading unless you bring back the old system, are writing daily about how the new editor doesn't work, as they are uploading. Which is it? Just can't win?
If they ask me what to improve I'd be happy to tell them and help all of us get a better interface completed sooner.
So are you on the forums pointing out all the flaws in order to be helpful? Or just here snarking at the people who actually are on the forums pointing things out? If you'd be happy to tell them and help all of us get a better interface completed sooner, go for it. They're on the forums responding to comments. Maybe if you're loud enough they'll email you and invite you to waste time on the phone with them.
yes I am, are you pleased now?
If you aren't part of the solution then you are part of the problem. It's one thing to complain and point out what's wrong, but another to offer helpful advise how they should fix those problems. I'm doing that for the rest of us who have to put up with this new editor torture, hopefully to make it work better, sooner.
Post by: YadaYadaYada on November 09, 2017, 12:54
I also reverted back to the old editor this evening.
How do you do that?
ctrl Z on Windows
cmd Z on Mac
If that works, I'll be doing that until they get done playing and adjusting what should have been tested in house before they released it on us. I'm still hoping this one will function better for all media, better than the old. That's the whole end and idea, so video and illustration people don't have to be frustrated as only the photo people get a working interface. The steps forward will have a better end if people give it a little time.
Other things coming to the East coast this weekend. The cold air swings east on Thursday night into Friday morning with record low temperatures possible Saturday morning in Washington, D.C., New York City and Boston.
Post by: RAW on November 10, 2017, 12:13
It looks like the interface was designed by a technician and not by someone who uses it every day. Too many clicks and too much scrolling the right column.
This will play havoc with my carpal tunnel syndrome.
Post by: sgoodwin4813 on November 10, 2017, 14:23
It's always possible that their intention was to make submitting less convenient and slow down the process as a way of reducing submissions - if that is the case then it is an unmitigated success!
Post by: Shelma1 on November 10, 2017, 15:02
For copying and pasting keywords, click the three dots next to "keywords" and a popup will allow you to copy or clear them. I find it much easier to open a second browser tab and copy and paste from there than to toggle back and forth between selecting a single image and having to click the stupid "multi select."
Also, you can still edit things the old way by submitting the images with the minimum 7 keywords, then editing once approved...when you do that you still get the old editing interface. But it's a royal pita to go in and edit everything twice.
It's crazy for contributors to have to give each other lessons on to how to use what used to be an elegantly simple and quick interface.
In other news, my new images are selling like hotcakes on Adobe but buried under mountains of nearly identical illos on SS. No sales there at all. Adobe is quickly becoming the new SS, and SS is on its way to iStockville.
Post by: Jo Ann Snover on November 10, 2017, 15:52
https://forums.submit.shutterstock.com/topic/92209-coming-soon-our-new-content-editor/?do=findComment&comment=1642557
Not impressed - it's usable, but not really any more functional and things take longer or are hidden when they used to be plainly visible.
It'll be interesting how this shakes out. But in general, effiing up the site in November (mostly I'm thinking of all the buyer-side nonsense) is so utterly stupid you'd think they just started versus have been doing this for over a decade...
Post by: RAW on November 10, 2017, 17:46
Error: "Nothing submitted. Please review errors."
There are no errors to review.
Post by: mike935 on November 11, 2017, 02:05
Submit page no longer working (video).
Error: "Nothing submitted. Please review errors."
There are no errors to review.
The same for vectors. Shutterstock team needs a good doctor.
Post by: Chichikov on November 11, 2017, 02:19
Submit page no longer working (video).
Error: "Nothing submitted. Please review errors."
There are no errors to review.
The same for vectors. Shutterstock team needs a good doctor.
… or a full hospital?
______
When I have seen the new page, without having used it, I was really not very happy.
Now I am using the new page and I have no problem at all (only photos for now).
I have uploaded different batches from 4 to 7 images, and I must say that if the first times I was a little disoriented and have to find where was everything and what/how to do, now I find this new system easier and faster than the old one.
In the end I think it's just a matter of habit.
Post by: jamesbenet on November 11, 2017, 02:22
The keyword suggestions now have to go to a new tab and copy them back, before they filled on top. This is extra work and clicks. I could go on but in short, it is not a step in the right direction! :-\
Post by: NitorPhoto on November 11, 2017, 02:36
Post by: Pauws99 on November 11, 2017, 03:52
Post by: Dodie on November 11, 2017, 07:09
In other news, my new images are selling like hotcakes on Adobe but buried under mountains of nearly identical illos on SS. No sales there at all. Adobe is quickly becoming the new SS, and SS is on its way to iStockville.I see the same trend too, at least two other agencies, FT and 123 are galloping while SS is dead.
Post by: RAW on November 11, 2017, 07:41
That says alot.
Post by: Thomas from France on November 11, 2017, 09:50
I also reverted back to the old editor this evening.
How do you do that?
ctrl Z on Windows
cmd Z on Mac
Hey McFly , can we step into the past with that ?
Post by: Steveball on November 11, 2017, 18:48
Post by: Hannafate on November 11, 2017, 18:55
I support my claim with their recent Craigslist ads, suggesting that just anybody can make money uploading pictures to Shutterstock.
Post by: Desintegrator on November 11, 2017, 19:18
I just don't understand how can that happen. Why make a working thing worse in every possible way? Now it's way slower to add keíwords and such.. lot of unnecessary design crap..
Post by: pkphotos on November 12, 2017, 02:02
In terms of upload and submission of footage my ranking is
1st VB
2nd FOTOLIA
3rd P5
distant 4th SS
Post by: BaldricksTrousers on November 12, 2017, 03:27
Post by: kuriouskat on November 12, 2017, 04:37
The worst problem I've got with it is that it forces you to remove keywords it doesn't like before you submit. This means that place-names and other stuff that aren't in its "controlled vocab" can't be used.. It rejects Dafna, which is the equivalent of Manhattan for Qatar, and it rejects Qatari, which is the equivalent of American. So people searching on those terms are not going to see my latest images. I doubt if correct scientific binomials for plants and animals will get through, either (e.g Phoenix theophrasti - the Cretan date palm - or Aeshna mixta for the migrant hawker dragonfly). Granted the number of people searching by Linnaean binomials will be minimal, but why prevent accurate descriptions being given?
I've only just tried it a couple of times, but I didn't have a problem with scientific names, etc. You just click on the red word and either select an alternative spelling or confirm that your spelling is correct. It's a little slower than the old click-through used to be, because you have to do it for each word, but I can see the logic of forcing contributors to check their spelling.
From what I read here and on the Shutterstock forums, I was expecting a complete nightmare. It actually was OK - just a touch slower than it used to be.
Post by: BaldricksTrousers on November 12, 2017, 04:55
Post by: Chichikov on November 12, 2017, 05:23
If like me you always verify the correct spelling of the scientific names before to submit you have just to click on "Mark all keywords as correct" and it is doneThe worst problem I've got with it is that it forces you to remove keywords it doesn't like before you submit. This means that place-names and other stuff that aren't in its "controlled vocab" can't be used.. It rejects Dafna, which is the equivalent of Manhattan for Qatar, and it rejects Qatari, which is the equivalent of American. So people searching on those terms are not going to see my latest images. I doubt if correct scientific binomials for plants and animals will get through, either (e.g Phoenix theophrasti - the Cretan date palm - or Aeshna mixta for the migrant hawker dragonfly). Granted the number of people searching by Linnaean binomials will be minimal, but why prevent accurate descriptions being given?
I've only just tried it a couple of times, but I didn't have a problem with scientific names, etc. You just click on the red word and either select an alternative spelling or confirm that your spelling is correct. It's a little slower than the old click-through used to be, because you have to do it for each word, but I can see the logic of forcing contributors to check their spelling.
From what I read here and on the Shutterstock forums, I was expecting a complete nightmare. It actually was OK - just a touch slower than it used to be.
Post by: kuriouskat on November 12, 2017, 05:26
Post by: Chichikov on November 12, 2017, 05:35
Thanks Chichikov. I didn't notice that option but will check it out next time I upload.
I
The layout of this page is extremely awful… Even my grandson (who is 6 today!) could have done better.
Post by: Justanotherphotographer on November 12, 2017, 06:00
It's now taking forever to get anything uploaded. How could they think it is a good idea to require scrolling around to enter information? Why copy IStock's terrible esp pages? Huge step backwards.
Post by: substancep on November 12, 2017, 07:33
Post by: RAW on November 12, 2017, 08:35
Post by: Hannafate on November 12, 2017, 09:32
It's designed for use with a tablet or phone.
Buyers may use mobile devices, but contributors usually use something bigger, so we can see what we're doing with our images.
No understanding of creative work at all.
Post by: kuriouskat on November 12, 2017, 09:47
I submitted a couple of times earlier, but only one image batches, and they worked fine. It's horrible for larger batches though, because as soon as you select more that one image to edit, you lose the ability to see either the title, description or number of keywords per image. When it fails to submit, you have to deselect everything then reselect individually to see what the problem is.
Total PITA :(
Post by: Shelma1 on November 12, 2017, 10:22
A serious problem is deleting keywords. Before I could simply select a string of keywords to delete if they weren't quite right for an image. Now I have to deselect all other images, select the image in question, scroll down all the keywords on the right and click on one word at a time to delete it. Takes about 20 times longer.
Kate told us the deal in the SS forums...the IT guys will have an easier time pushing through exciting new changes in the future, so this interface is for their convenience, not ours. Also, it looks pretty for investors. We are very, very low on the food chain.
Post by: RAW on November 12, 2017, 10:51
Post by: Shelma1 on November 12, 2017, 12:03
Post by: RAW on November 12, 2017, 12:21
I think I know what the problem is.
It's designed for use with a tablet or phone.
Buyers may use mobile devices, but contributors usually use something bigger, so we can see what we're doing with our images.
No understanding of creative work at all.
It's 2017 you can use templates for other devices.
Post by: pancaketom on November 12, 2017, 14:10
"There was an error uploading the following files:"
every file I try to upload.
It does seem sad that they bust stuff that worked ok and don't fix things that have problems.
Post by: Desintegrator on November 12, 2017, 17:35
Why make something that worked well so bad now?
A cannot use key to jump to the desired category when selecting them, i have to click.
Most labels i way to large.
I have to edit in that narrow column at the edge of the screen, having to scroll just to finish on file. In the past all data of multiple files could fit on the screen at once.
Everything looks like some stupid game for a phone
Post by: Minsc on November 12, 2017, 20:36
They used to have the best editor. Now they have one of the worst I've ever seen. These designers think like engineers instead of designers, trying to use the newest and coolest technology instead of making things simple to use. Whatever they're paying them, they're paying them too much.
I see these kind of design mistakes all the time. They make things look cleaner, but the usability is awful. You have to do 10x the amount of work just to do something that you did previously. That's not design, that's a bad mistake and their teammates are too scared to speak up.
Post by: Hannafate on November 12, 2017, 21:34
Also, I'll admit to a little nostalgia. My first site was Shutterstock, back in 2006.
However, it looks like the diminishing returns will pass the point this year. If I can't stand to upload, I can't keep fresh stuff in the flow, and earnings will drop further.
At least they're making it easier for me to let go.
Post by: UKstock on November 12, 2017, 23:48
Post by: Semmick Photo on November 13, 2017, 06:11
Post by: Chichikov on November 13, 2017, 07:25
Submitted one photo yesterday to test the waters and had no issues whatsoever, and it all went really quick.Yes.
If your images are ready, with correct titles/description and keywords in the IPTC, and if, having more images, they belong to the same category and don't need release, it is very fast, faster than before.
But in other cases it is a real pain.
By the way I don't understand people submitting not ready images and having to edit them in the uploader…
Post by: Travelling-light on November 13, 2017, 07:49
I have to say, I am really impressed with it. IMO, it is a vast improvement on the old one.
I like the way we are able to enter words and place names, if it doesn't recognise them we can mark as correct and they seem to be added to a dictionary.
It no longer questions every single number, such as in a date, so editorial is much easier to upload.
I can think of other sites who could take a lesson from SS.
Post by: Desintegrator on November 13, 2017, 07:54
Submitted one photo yesterday to test the waters and had no issues whatsoever, and it all went really quick.Yes.
If your images are ready, with correct titles/description and keywords in the IPTC, and if, having more images, they belong to the same category and don't need release, it is very fast, faster than before.
But in other cases it is a real pain.
By the way I don't understand people submitting not ready images and having to edit them in the uploader…
Choosing category is still slower, even if you upload with full IPTC
Post by: Desintegrator on November 13, 2017, 08:06
Post by: Shelma1 on November 13, 2017, 08:24
Post by: Hannafate on November 13, 2017, 09:09
I haven't read all the comments in this thread, but there seems to be a lot of criticism of the new submissions page.
I have to say, I am really impressed with it. IMO, it is a vast improvement on the old one.
I like the way we are able to enter words and place names, if it doesn't recognise them we can mark as correct and they seem to be added to a dictionary.
It no longer questions every single number, such as in a date, so editorial is much easier to upload.
I can think of other sites who could take a lesson from SS.
All they had to do for that was to update the dictionary. There was no need to knacker the whole system.
Curious: Do you use a mobile or desktop computer?
I ask because I really think Shutterstock is trying to drive the old timers away. We make more per sale. Newbies start at a lower rate. It's a corporate move other companies have made.
The combination of re-tooling the site toward mobile devices and advertising under the "gigs" section of Craigslist suggests to me that Shutterstock wants to be the Wal-Mart of stock sites.
I wouldn't be surprised if they have people going around to laundromats pinning hand written ads on the bulletin boards.
Post by: JimP on November 13, 2017, 09:14
Also, I havn't found the way to mark if something is resubmitted
Don't bother. They made this easier for mobile but I'm on a laptop. They didn't test before making things easier for all file types. Others have pointed to Jon and bad managment without direction, this just shows thats true.
I've never ticked resumbit notice why tell them?
Post by: Hannafate on November 13, 2017, 09:27
Yes, I think they've made some adjustment to it to allow unlisted keywords to be marked correct. I just uploaded something else and a "mark as correct" option appeared.
Other sites have discovered a problem with that, though. People marking random typos as correct. Eventually, the dictionary becomes useless. Best practice is to have the program collect unknown words that have been checked as correct, and get someone to add the good ones to the dictionary. Of course, that means more work, and someone to pay to do it. But, it's what works best over time.
Post by: RAW on November 13, 2017, 09:36
Also, I havn't found the way to mark if something is resubmitted
Don't bother. They made this easier for mobile but I'm on a laptop. They didn't test before making things easier for all file types. Others have pointed to Jon and bad managment without direction, this just shows thats true.
I've never ticked resumbit notice why tell them?
A desktop user should not be using a mobile device interface.
This is 2017 you can have templates for different devices.
Post by: YadaYadaYada on November 13, 2017, 09:39
Also, I havn't found the way to mark if something is resubmitted
Don't bother. They made this easier for mobile but I'm on a laptop. They didn't test before making things easier for all file types. Others have pointed to Jon and bad managment without direction, this just shows thats true.
I've never ticked resumbit notice why tell them?
A desktop user should not be using a mobile device interface.
This is 2017 you can have templates for different devices.
Tell SS they haven't seemed to figure that out yet. :)
Post by: chess1master on November 13, 2017, 11:54
Post by: Shelma1 on November 13, 2017, 14:27
Post by: Semmick Photo on November 13, 2017, 14:55
I love it when people upload one photo and say it's easy. Not a vector, not more than one image, no need to do the multi select thing, no need to edit, no need to see whether the system recognized your image as a vector or not, no need to see more than one image at a time, no "incorrect" keywords. Such a breeze!
What's wrong with my feedback? So I tested one image, I'll test more later. Stop being so angry all the time.
Post by: cascoly on November 14, 2017, 03:02
Post by: OM on November 14, 2017, 09:40
Post by: Tommy on November 14, 2017, 10:28
Now my account says nothing is pending approval, but I have images awaiting submission.
A broken mess. No idea what is going on with it. Can't be bothered to try again.
Post by: Travelling-light on November 14, 2017, 10:39
I haven't read all the comments in this thread, but there seems to be a lot of criticism of the new submissions page.
I have to say, I am really impressed with it. IMO, it is a vast improvement on the old one.
I like the way we are able to enter words and place names, if it doesn't recognise them we can mark as correct and they seem to be added to a dictionary.
It no longer questions every single number, such as in a date, so editorial is much easier to upload.
I can think of other sites who could take a lesson from SS.
All they had to do for that was to update the dictionary. There was no need to knacker the whole system.
Curious: Do you use a mobile or desktop computer?
I ask because I really think Shutterstock is trying to drive the old timers away. We make more per sale. Newbies start at a lower rate. It's a corporate move other companies have made.
The combination of re-tooling the site toward mobile devices and advertising under the "gigs" section of Craigslist suggests to me that Shutterstock wants to be the Wal-Mart of stock sites.
I wouldn't be surprised if they have people going around to laundromats pinning hand written ads on the bulletin boards.
Uploaded on a lap top, submitted on a desk top. I'm an old timer, SS number 280. November 2004.
There are things about SS that aren't that impressive, eg the new front page, which took away just about everything I wanted and gave me lots I didn't. Then ignored me when I asked why in the forum.
However, I never liked the old SS submit page, and I do prefer this new one. It was a long time coming, but it's here now. Which sites have a better submission process? Tell me, I'm interested.
Post by: angelawaye on November 14, 2017, 10:52
Post by: Shelma1 on November 14, 2017, 11:58
Post by: PhotoBomb on November 14, 2017, 12:08
YAY! Old editor's back for me. Just input everything and submitted in a couple of minutes...like the good old days.
Was encouraged by your post I quickly uploaded a few - but sadly I have the new one :(
Post by: Shelma1 on November 14, 2017, 12:13
Edited to add: It was a glitch. When I tried it again the new interface was back. :(
Post by: pancaketom on November 14, 2017, 22:48
Post by: phinito on November 15, 2017, 02:30
Post by: mike935 on November 16, 2017, 01:06
Post by: technicalproblem on November 16, 2017, 08:30
I think that they will never return the old editor. It would mean for them to admit defeat.
Furthermore, they are testing changes on the live site so they probably don't have a backup copy of the old editor ;D
Post by: Shelma1 on November 16, 2017, 08:56
Post by: Mrblues101 on November 16, 2017, 10:28
The old editor is still there...after their site outage I had it for one submission. Then it reverted to the new editor.
I hope they give us the chance to select between new and old one...
Post by: Chichikov on November 16, 2017, 13:59
Post by: Andrey Popov on November 17, 2017, 15:43
Post by: Recards on November 19, 2017, 04:59
I also don't like new design, and decide to fix it by myself.
I installed Chrome css exstantion called Stylish (https://chrome.google.com/webstore/detail/stylish-custom-themes-for/fjnbnpbmkenffdnngjfgmeleoegfcffe)
add add my custom ccs code Shutterstock Submit (https://userstyles.org/styles/151535/shutterstock-submit)
This is my temporary solution while we waiting new update.
Post by: Recards on November 19, 2017, 05:11
Post by: Shelma1 on November 19, 2017, 06:16
Though I must say it's sad that contributors are forced to come up with a workable solution...just like with iStock. :(
Post by: Andrey Popov on November 19, 2017, 16:55
1. Attaching releases takes 50x more time then old one. I have 2000+ releases and system has to load releases every time. 40 at the time. Then I need to scroll to load another 40. It takes 50 cycles of scrolling and waiting to get to the bottom of the list. And this needs to be repeated over and over again for next photo. Old system had all releases always loaded.
2. Adding release to several photos which already have some releases attached is impossible. System becomes very slow in release popup dialog (CPU usage spikes as well). It is impossible even to close release popup and only way to continue is to reload whole webpage loosing all unsaved work. Because of this bug I need to attach release to only 1 photo at the time. And combined with problem #1 this leads to enourmous amount of time wasted.
Please add import of CSV file with release list. This will be biggest improvement and time saver!
Post by: Smithore on November 24, 2017, 04:52
Hey Shutterstock it's a tool for submitting, not a decorated christmas tree we need for uploading our work !
Some months before they have destroyed the so clear and easy earning reports by adding menu and pages and now they done the worst possible job with the submitter page !
Post by: unnonimus on November 29, 2017, 00:27
Post by: Justanotherphotographer on December 03, 2017, 05:54
Depending on where the click lands it will result in either removing the keyword from all images or adding it to all images. Is anyone over on SS paying any attention at all to this?
Post by: Shelma1 on December 03, 2017, 06:50
These things slow down people with higher royalties. Newbies don't know any better, and management knows a certain percentage of them will give up and never make payout, so SS keeps their money. And another percentage will make payout but get the lowest royalty rate.
It behooves them to make using SS painful for some people with higher earnings while they continually advertise for new contributors who flood the site with nearly identical images with the same keywords, so the submission process is comparatively easy for them.
That's my conspiracy theory and I'm sticking to it.
Post by: RAW on December 03, 2017, 10:27
Shutterstock automatically removed my most important keyword.
Pond5 accepted all keywords.
Fotolia accepted all keywords.
Storyblocks accepted all keywords.
Post by: Recards on December 12, 2017, 05:01
Hi all!
I also don't like new design, and decide to fix it by myself.
I installed Chrome css extension called Stylish (https://chrome.google.com/webstore/detail/stylish-custom-themes-for/fjnbnpbmkenffdnngjfgmeleoegfcffe)
add add my custom ccs code Shutterstock Submit (https://userstyles.org/styles/151535/shutterstock-submit)
This is my temporary solution while we waiting new update.
Code was updated:
- Dropdown menu for categories without gaps
P.S. Extension suites for all browsers