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Agency Based Discussion => Shutterstock.com => Topic started by: hofhoek on September 15, 2011, 05:09

Title: No downloads SS before 12.00 in Europe?
Post by: hofhoek on September 15, 2011, 05:09
Hi, I have been now with SS for almost 4 years and I think this has never happened to me. I have no downloads up till now for today and yesterday has happened the same. I don't think there is a major european holiday so I wonder if anyone else is experiencing this as an abnormality or is it just bad luck?  Also I have about 20 images waiting for review for many days now which is also (almost) an abnormality. I understand more are experiencing this. What's happening?
Title: Re: No downloads SS before 12.00 in Europe?
Post by: BaldricksTrousers on September 15, 2011, 05:36
Just a statistical glitch. My sales have been normal both mornings.
Title: Re: No downloads SS before 12.00 in Europe?
Post by: stockmarketer on September 15, 2011, 05:48
I'd say my morning sales today are stronger than the past few days (and Tuesday was my BDE).

If you don't mind me asking, how many sales would you typically have by around 12 in Europe?  If normally in the 10 range or under, and you have 0 so far today, that might not be statistically significant, but if it's normally 40 or 50 or more, then that would be truly strange and call for troubleshooting.
Title: Re: No downloads SS before 12.00 in Europe?
Post by: ruigsantos on September 15, 2011, 05:58
Also I have about 20 images waiting for review for many days now which is also (almost) an abnormality. I understand more are experiencing this.

Same here. 50 images waiting for review for almost a week. Reviews are usually fast so I don't know what's taking them so much time.
Title: Re: No downloads SS before 12.00 in Europe?
Post by: lthn on September 15, 2011, 06:20
I don't think sales are popping up realtime at all, in fact many sales happening one day are accounted for the next... etc.
Title: Re: No downloads SS before 12.00 in Europe?
Post by: BaldricksTrousers on September 15, 2011, 06:32
I don't think sales are popping up realtime at all, in fact many sales happening one day are accounted for the next... etc.

That's never happened to me. The SS time zone day ends around 6am in Europe (depending where you are) and after that everything goes into the new day. But they do date sales according to their zone, not according to anyone else's.
Fotolia seems to read the clock on the user's computer when deciding what day it is.
Title: Re: No downloads SS before 12.00 in Europe?
Post by: hofhoek on September 15, 2011, 08:07
I'd say my morning sales today are stronger than the past few days (and Tuesday was my BDE).

If you don't mind me asking, how many sales would you typically have by around 12 in Europe?  If normally in the 10 range or under, and you have 0 so far today, that might not be statistically significant, but if it's normally 40 or 50 or more, then that would be truly strange and call for troubleshooting.

I wish. No average is about ten or a bit more.
Just bad luck these days then.
Thanks!
Title: Re: No downloads SS before 12.00 in Europe?
Post by: luissantos84 on September 15, 2011, 10:09
Also I have about 20 images waiting for review for many days now which is also (almost) an abnormality. I understand more are experiencing this.

Same here. 50 images waiting for review for almost a week. Reviews are usually fast so I don't know what's taking them so much time.

are you sure thats SS? I have been submitting everyday and approved less than 24 h later