Hello friends, August is ended and my earnings on my dashboard zeroed but I didn't get the usual "payments calculated" e-mail. Is it too early to worry? I'd usually get the e-mail and than the payment these days.

Thank you!

i think last month unpaid earning added this month unpaid earning

is your unpaid earning changes today without any sales ?

On my account the payment of august just added to my unpaid earnings some minutes ago.
So it seems to be problem with their payment system... we will see :-)

Same here, unpaid earning now shows the august sales again.

do you remember when did it last time happen ?

Hi, I wanted to start a topic, but I don't know how :C  I have similar problem, but I have never been paid yet. I know that minimum payout was recently changed from 35 to 25$, but since when exactly? I've earned more than 25 many months ago (few years even), but less than 35 and I wonder if I receive payment after 35 or something else is wrong? My tax form is approved and actual, payment method is paypal 25$. Any help please?
(sorry for grammar mistakes, English is not my first language)

This morning when I checked my balance I thought I had a big sale, but alas it was just the fact that  I was not getting paid this month like the rest of you.  I'm more disappointed that I hadn't had  that big sale. 

It was a month that started with a weekend then public holiday.

This thing happens quite often, no payment stuff gets done until people go to work.  So yesterday was the earliest they'd start doing it.

Hi, I wanted to start a topic, but I don't know how :C  I have similar problem, but I have never been paid yet. I know that minimum payout was recently changed from 35 to 25$, but since when exactly? I've earned more than 25 many months ago (few years even), but less than 35 and I wonder if I receive payment after 35 or something else is wrong? My tax form is approved and actual, payment method is paypal 25$. Any help please?
(sorry for grammar mistakes, English is not my first language)

Shutterstock Terms of Service changed as of this month - threshold reduced to $25 but payments will be processed on the 15th.  So you should be paid then.

There was an email... see terms of service section 8.

Quote from: sdxfcgvh on September 05, 2023, 17:48

Hi, I wanted to start a topic, but I don't know how :C  I have similar problem, but I have never been paid yet. I know that minimum payout was recently changed from 35 to 25$, but since when exactly? I've earned more than 25 many months ago (few years even), but less than 35 and I wonder if I receive payment after 35 or something else is wrong? My tax form is approved and actual, payment method is paypal 25$. Any help please?
(sorry for grammar mistakes, English is not my first language)

Shutterstock Terms of Service changed as of this month - threshold reduced to $25 but payments will be processed on the 15th.  So you should be paid then.

There was an email... see terms of service section 8.

Yes, the payment itself supposed to be before 15th, BUT much earlier I should have gotten an email about my earnings and they've should been reduced to zero. But none of this happened. I didn't got email and my unpaid earnings are still as they were.

I'm affected too, it seems many if not any contributors are involved

Quote from: stocky on September 05, 2023, 14:58

Last time this happened didn't get paid til following month.

Really? Never heard the story. So no payment until next month? It's scary...

https://www.microstockgroup.com/shutterstock-com/anyone-get-paid-from-shutterstock-yet/

But the earnings weren't added back to the balance like this time. So it was a bit different.

Anyway, looking at my balance today, it seems back to normal now.

edit :
My balance has returned to normal

Have their reviews also ground to a halt? feel like my queue hasn't moved in a while.

Quote from: gnirtS on September 06, 2023, 00:19

It was a month that started with a weekend then public holiday.

This thing happens quite often, no payment stuff gets done until people go to work.  So yesterday was the earliest they'd start doing it.

That happens now and then. The difference is that the pending unpaid amount has been returned to the monthly status.

This happened briefly a few months ago as well, balance when up and back down.
Maybe june but around that time.

...if you look at the SS stock price, it lost almost 50% over this summer, it may explain current situation, no payments for August yet, the contributor's site is down... SS might have problem to pay its debts... I hope not!!! Its performance over summer was not so bad...

...if you look at the SS stock price, it lost almost 50% over this summer, it may explain current situation, no payments for August yet, the contributor's site is down... SS might have problem to pay its debts... I hope not!!! Its performance over summer was not so bad...

Not really, payment delays always happen when a month starts with a weekend then US public holiday where they don't work.
The site goes down occasionally.

Theres nothing out of the ordinary here (and site is already back up).

I received the notification mail that my payment has been calculated an hour after I received the actual payment 

....and I'm back to September payout total only. This is after two days of August sales included. I'm also noticing "recaptcha" making it almost impossible to enter the site.

All fine with me.

are anybody recieve payment from shutterstock this month?
usualy 3-5th of the month
but this month no letters no money