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Agency Based Discussion => Shutterstock.com => Topic started by: BigBubba on March 25, 2015, 04:11

Title: Old app not working...
Post by: BigBubba on March 25, 2015, 04:11
I use both new and old apps but for a couple of days the old one is not working (iPhone 5s).

Anyone else?

I love the old app!!!


Sent from my iPhone using Tapatalk
Title: Re: Old app not working...
Post by: Beppe Grillo on March 25, 2015, 06:55
What are you talking about??
Title: Re: Old app not working...
Post by: Cesar on March 25, 2015, 07:05
i think he means mobile site for contributors, i have also problems sign in.

Title: Re: Old app not working...
Post by: Sean Locke Photography on March 25, 2015, 07:21
Yes, trying to access the web based app gives me "error occurred" and kicks me back to the previous page.
Title: Re: Old app not working...
Post by: Stockmaan on March 25, 2015, 07:29
I solved this problem now. Just add again new http link "submit.shutterstock.com/mobile/" Work now for me.

Title: Re: Old app not working...
Post by: skyfish on March 25, 2015, 07:39
I have 3 mobile apps. The new one (contributor) works fine,
the old one, contributor too, and which i liked more probably in process of changes. They added checkbox "i am not a robot" and captcha. But after login ok ecran didn't show. Looks like they did not abandon it, but continue to do something.
The third one for search works normally.
Title: Re: Old app not working...
Post by: Jo Ann Snover on March 25, 2015, 10:27
I solved this problem now. Just add again new http link "submit.shutterstock.com/mobile/" Work now for me.

I had been rather sad this appeared broken because I prefer this to the new app. Your fixed worked just fine - thanks.
Title: Re: Old app not working...
Post by: skyfish on March 25, 2015, 10:48
Not for all locations probably. This link brings to "this page is missing" message. Will wait.
Title: Re: Old app not working...
Post by: Stockmaan on March 25, 2015, 10:56
Just paste this 'http://submit.shutterstock.com/mobile/#/earnings' (http://submit.shutterstock.com/mobile/#/earnings') in your browser and than "Add to Homescreen on your device" this page.

Hope this help!
Title: Re: Old app not working...
Post by: skyfish on March 25, 2015, 11:21
Thank you. Finally i can see old interface. I deleted previous installation. That was dead.
Title: Re: Old app not working...
Post by: ultimagina on March 25, 2015, 11:23
Just paste this '[url]http://submit.shutterstock.com/mobile/#/earnings'[/url] ([url]http://submit.shutterstock.com/mobile/#/earnings'[/url]) in your browser and than "Add to Homescreen on your device" this page.

Hope this help!


It doesn't work for Android Lollipop  :( It is a Shutterstock problem. See the screenshot.
I also liked the mobile site when it worked.

Title: Re: Old app not working...
Post by: BigBubba on March 25, 2015, 14:14
I was talking about the web based app. Still not working and I still hope it will...


Sent from my iPhone using Tapatalk
Title: Re: Old app not working...
Post by: Jo Ann Snover on March 25, 2015, 22:31
With my new bookmark (iPhone) for the mobile site, it worked once, but I had to shut down and restart that app to get an update (got an error trying to go back to the running app).

When I started up again I checked the "I am not a robot" box and got something new with a capcha - a grid of 9 pictures telling me to select all the Steaks in the grid and giving me an example of a steak as a guide. It wasn't all that easy to see on a small screen, but I picked out the two steaks and I was able to log on.

Now I'm back to errors and I can't seem to get to the mobile site except via Safari and the URL (i.e. the bookmark which has worked for years doesn't work, even after creating a new one this morning).
Title: Re: Old app not working...
Post by: Semmick Photo on March 26, 2015, 02:15
I have the same issue after upgrading my phone to lollipop. SS is not supporting android 5.
Title: Re: Old app not working...
Post by: JodieJohnson on March 26, 2015, 04:55
Just paste this '[url]http://submit.shutterstock.com/mobile/#/earnings'[/url] ([url]http://submit.shutterstock.com/mobile/#/earnings'[/url]) in your browser and than "Add to Homescreen on your device" this page.

Hope this help!


Working perfectly now. Thanks!
Title: Re: Old app not working...
Post by: Semmick Photo on March 26, 2015, 05:08
Just paste this '[url]http://submit.shutterstock.com/mobile/#/earnings'[/url] ([url]http://submit.shutterstock.com/mobile/#/earnings'[/url]) in your browser and than "Add to Homescreen on your device" this page.

Hope this help!


Working perfectly now. Thanks!


What OS are you running?
Title: Re: Old app not working...
Post by: JodieJohnson on March 26, 2015, 06:11
Just paste this '[url]http://submit.shutterstock.com/mobile/#/earnings'[/url] ([url]http://submit.shutterstock.com/mobile/#/earnings'[/url]) in your browser and than "Add to Homescreen on your device" this page.

Hope this help!


Working perfectly now. Thanks!


What OS are you running?


iphone6 and iPad
Title: Re: Old app not working...
Post by: Semmick Photo on March 26, 2015, 06:32
Thanks. Which Operating system is installed on your devices?
Title: Re: Old app not working...
Post by: JodieJohnson on March 26, 2015, 15:58
Thanks. Which Operating system is installed on your devices?

8.1.3 on the phone. 8.1 iPad.

But today it's stopped working again and the link from Robertiez now not helping  :-[
Title: Re: Old app not working...
Post by: Stockmaan on March 26, 2015, 17:00
Yes here stopped too. I Just clicked on this link and work again, for now.... 8)
Title: Re: Old app not working...
Post by: Painter on April 03, 2015, 09:59
Deleted the old app last week because it was not working, that link from Robertiez did not work for me either. Added the app again today, and now it works just fine on my Iphone!
Title: Re: Old app not working...
Post by: Semmick Photo on April 03, 2015, 10:14
What's the old app?? There isn't one right? It's the mobile site?
Title: Re: Old app not working...
Post by: Painter on April 03, 2015, 11:04
What's the old app?? There isn't one right? It's the mobile site?
Yes you are right, of course I mean the mobile site. I wrote app because it says so in the subject of this thread and because it is more like an app to me, sorry. I gave up on it after several days of error, thought they had removed it in favour for the app, the real contributor app, but today I figured out it worked again. I am glad it works.
Title: Re: Old app not working...
Post by: Semmick Photo on April 03, 2015, 12:24
That mobile site is still not working for me. I emailed SS about it but they didnt reply. It seems its not supporting Lolipop.
Title: Re: Old app not working...
Post by: Semmick Photo on April 11, 2015, 12:18
Shutterstock confirmed.

Quote
Currently we only support iOS with 4.0+ and Android with 2.3.x (Gingerbread) or 4.x

So anyone using lolipop can't use the mobile site anymore.
Title: Re: Old app not working...
Post by: ultimagina on April 11, 2015, 13:04
Shutterstock confirmed.

Quote
Currently we only support iOS with 4.0+ and Android with 2.3.x (Gingerbread) or 4.x

So anyone using lolipop can't use the mobile site anymore.
Didn't you see the screenshot with the same text, posted above?
Title: Re: Old app not working...
Post by: ultimagina on April 11, 2015, 13:06
.