MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: LouisPhotos on September 13, 2016, 09:46

Title: payment not receive yet
Post by: LouisPhotos on September 13, 2016, 09:46
I am the only one not receive his paypal payment from shutterstock ? this is the first time happen as late as 13 th of the month
Title: Re: payment not receive yet
Post by: LouisPhotos on September 14, 2016, 06:26
Due to a technical issue your payment for the month of August could not be issued. Please be informed, we are forwarding this information to the department in charge of reissuing missed payments and you will be notified once your missed payment has been reprocessed. You can expect to receive your reissued payment by the 15th of the next month.

Best regards,

Shutterstock Contributor Support Team
Title: Re: payment not receive yet
Post by: cathyslife on September 14, 2016, 07:28
Due to a technical issue your payment for the month of August could not be issued. Please be informed, we are forwarding this information to the department in charge of reissuing missed payments and you will be notified once your missed payment has been reprocessed. You can expect to receive your reissued payment by the 15th of the next month.

Best regards,

Shutterstock Contributor Support Team

Oh boy, that stinks.  :(
Title: Re: payment not receive yet
Post by: LouisPhotos on September 14, 2016, 07:55
As i can see I am probably the only one in the forum with this issue
Title: Re: payment not receive yet
Post by: noodle on September 14, 2016, 08:07
That is highly unusual.
Ive never had any issue like this with SS.
But boy their system seems to be plagued with so many little bugs everywhere
Title: Re: payment not receive yet
Post by: LouisPhotos on September 14, 2016, 08:23
yes very buggy system since 3 months often problem. I send back an email ask for manualy payment but I  dont think the compagny will do that. They dont care of you, big corpo ...
Title: Re: payment not receive yet
Post by: Benozaur on September 14, 2016, 09:59
I got paid on the 8th but I wouldn't panic untill after the 15th (when they are supposed to pay you anyway).
Send them an e-mail on the 16th if you still haven't been paid.
Title: Re: payment not receive yet
Post by: LouisPhotos on September 14, 2016, 16:25
I receive it today... late late late
Title: Re: payment not receive yet
Post by: PixelBytes on September 14, 2016, 22:09
As i can see I am probably the only one in the forum with this issue

I had  the same problem last month.  They did finally pay up by the 15th so you did better than me!

It is troubling that in 7 years I never heard a complaint of a missed payment at SS and now  two people in two months.  Hardly a landslide, but added to the other site problems this doesn't look good.
Title: Re: payment not receive yet
Post by: increasingdifficulty on September 15, 2016, 01:58
I receive it today... late late late

Well, it's not late since they say they pay on the 15th. Today is the 15th.
Title: Re: payment not receive yet
Post by: Stockmaan on November 09, 2016, 05:13
Anyone received sept payment?
Title: Re: payment not receive yet
Post by: Cider Apple on November 09, 2016, 05:56
I haven't received my October payment yet. Always had it by the 8th? Strange
Title: Re: payment not receive yet
Post by: akaza on November 09, 2016, 10:54
still waiting my October payment... :(
Title: Re: payment not receive yet
Post by: Morphart on November 09, 2016, 11:31
No october payment also for me. Normally I received a ''Your earnings have been computed...'' email by the 3rd of the month and receive payment via paypal by the 7th :(
Title: Re: payment not receive yet
Post by: Asthebelltolls on November 09, 2016, 11:39
Seems to be the general consensus but Shutterstock is the last agency I'd worry about.
Title: Re: payment not receive yet
Post by: gyllens on November 09, 2016, 13:40
Due to the Presidential election we are unable to compute payments for October. Systems are overloaded. Tough crap! tsk-tsk-tsk!
Title: Re: payment not receive yet
Post by: cathyslife on November 09, 2016, 14:10
I just got my November payment.
Title: Re: payment not receive yet
Post by: Stockmaan on November 09, 2016, 14:49
November payment?
Title: Re: payment not receive yet
Post by: Microstockphoto on November 09, 2016, 15:08
somebody asked for september payment, the reply was about october payment and now people already have their november payment, Trumped
Title: Re: payment not receive yet
Post by: akaza on November 09, 2016, 15:11
payment has arrived
thank you SSTK ;)
Title: Re: payment not receive yet
Post by: Stockmaan on November 09, 2016, 15:42
somebody asked for september payment, the reply was about october payment and now people already have their november payment, Trumped

haha  ;D
Title: Re: payment not receive yet
Post by: cathyslife on November 09, 2016, 16:16
November payment?

Oops, sorry. October payment. Doh!
Title: Re: payment not receive yet
Post by: cathyslife on November 09, 2016, 16:17
somebody asked for september payment, the reply was about october payment and now people already have their november payment, Trumped

haha  ;D

Yes, LOL!
Title: Re: payment not receive yet
Post by: Morphart on November 10, 2016, 11:48
Got payment yesterday also! :) :)