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Agency Based Discussion => Shutterstock.com => Topic started by: substancep on September 02, 2016, 02:26

Title: Portfolio restored, but earnings all gone
Post by: substancep on September 02, 2016, 02:26
The earnings on my contributor page has been reset to zero. It still shows up correctly in the total earnings section on the monthly spreadsheet. I have never paid out before. Anyone experiencing anything like this?
Title: Re: Portfolio restored, but earnings all gone
Post by: Pauws99 on September 02, 2016, 02:30
If you were over $35 it resets when your payment is due!
Title: Re: Portfolio restored, but earnings all gone
Post by: qwerty on September 02, 2016, 02:31
did you exceed the payout figure, when you do it disappears without any warning and later you get paid
Title: Re: Portfolio restored, but earnings all gone
Post by: increasingdifficulty on September 02, 2016, 02:37
Yeah, it means you will get some $$$.
Title: Re: Portfolio restored, but earnings all gone
Post by: substancep on September 02, 2016, 02:46
It was more than $35, yes. I have not gotten anything in paypal yet though. Is this process automatic?
Title: Re: Portfolio restored, but earnings all gone
Post by: Pauws99 on September 02, 2016, 03:12
You will get an email in the next couple of days...they pay by the 15th but normally it arrives on 7th/8th spend the $$$ wisely.
Title: Re: Portfolio restored, but earnings all gone
Post by: Benozaur on September 02, 2016, 07:06
Yep, this is normal. Your earnings get reset at the beginning of the month and you should expect a payout by the 15th at the latest - usually a week before. Congrats :)
Title: Re: Portfolio restored, but earnings all gone
Post by: Stockmaan on September 02, 2016, 08:26
It was more than $35, yes. I have not gotten anything in paypal yet though. Is this process automatic?

If you not set payment method than u will be not get $$$ this month. U must set payment method first.
Title: Re: Portfolio restored, but earnings all gone
Post by: YadaYadaYada on September 07, 2016, 20:51
The earnings on my contributor page has been reset to zero. It still shows up correctly in the total earnings section on the monthly spreadsheet. I have never paid out before. Anyone experiencing anything like this?

Yes, pretty much every month. And there's also a question like this here every month. Congratulations on making first payout. Next you will get an email and a few days later a paypal payment.